Big T's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Sobol
7 months ago
First time a called .. I tried to tell him ...the engine is Hyundai AND Kia.... Found in both...I said I had a Sorrento... and he was quick to hang up on me....idk...if it was they was gonna close in 30 min....but ..COME ON!!

  Don Wilson
2 years ago
Paid 1600 for an engine which they tore up removing from the donor vehicle. Then, they never marked it, so when it turned out to be bad, they didn't want to give me my money back unless I brought in the other engine, too. So I had to drive over 2 hours round trip because of their mistake. Of course they didn't give me any gas money for it.

  John Suchs
8 years ago
I buy a lot of motors and nobody beats the prices or selection at T's. They will honor the warranty on the motors and transmissions but i've gotten a pretty high percentage of bad ones from them (this year) which costs me all my labor and time. Lots of late model stuff too which I like, but the people that work at the office are rude and I've smelled booze on a couple of them more than a few times. They make me feel like i'm inconveniencing them when I go in. 3 years ago I would've given them a 5 star rating but it's gone a bit down hill lately.

  Larry Davidson
6 years ago
Good people , easy to deal with , and knowledgeable.

  Cathy Holmes
8 years ago
Called them about an engine. They said they had one, but didn't deliver outside of Indy. I paid for it, told them the day it would be picked up, then hired an independent party to pick it up and get it to the shop. My driver got to Big T's and not only was the engine still in the wreck, my driver had to wait 2 hours only to find out that the engine had a hole in it and could not be used. So, now I am out the money I paid the driver and still don't have an engine. The only reason that I am giving them 2 stars is because they didn't give me any hassle about a refund. The other poster who mentioned that they don't drain fluids is right. Be wary about getting salvage parts from this business.

  Dave Morgan
9 years ago
I bought a used motor from them and it runs well. They offer the best warranty in the industry. Good parts and good people.

  Calico Jack
9 years ago
PFM in Zionsville referred me to Big T's Auto Parts to pick up my car.When I called Big T's and told him about my car and where it was, he said he'd call the next day before going to pick it up.A few days later, after not receiving a call from him, I called Big T's.They said they don't go to Zionsville.I'm puzzled why the guy in Zionsville at PFM Auto would recommend him as the tower if Big T's doesn't service Zionsville area.

  Ff Rf
6 years ago
Found the engine online, gave them credit card info over the phone, had a buddy pick up the engine the next day, installed it in the car ...everything worked, no issues or snags. Thank you!!!

  Douglas Myers
4 years ago
They did not have the part that I was looking for and were extremely rude and actually hung up on me, I wouldn t advise this place if you re looking for friendly service

  William Ellis
4 years ago
Good people. Got a transmission that didn't work. They refunded my money and gave me a list of other ones.

  Therese Waechter
9 years ago
Had to make many calls today for our business to hunt down some hard to find axles. While they did not have the part I needed today, they were very courteous on the phone. Thanks!

  Kyle Rightsell
4 years ago
Got a bad engine from them full of mud because it was outside they made it right but I was still out the money to put the engine in then got a transmission from them which had are also sat outside and the torque converter studs snapped in the truck because of rust also had to replace the transmission sensors because the were broke off.

  Wayne Welsh
6 years ago
This is one of the nicest bone yards in the city. Very professional and knowledgeable. Prices are great also.....Wayne Welsh

  Victor Reyes
6 years ago
Called to ask about a truck bed, but on the phone was rude. Didn't respond to my good morning, or even let me finish asking a question when he hung up.

  Ian Former
6 years ago
Great guys, great prices be sure you KNOW what you need and get the right stuff. Most of the negativity is from people being ignorant.

  agpchemistry
8 years ago
Polite and helpful! They did not have my part but suggested another place. Thank you!

  Joseph Wise
5 years ago
Very friendly and fast service wide variety of cars

  James Sluss
9 years ago
Very knowledgeable staff, hard to find parts. A ton of newer vehicles.

  Robert Wilson
6 years ago
It was great they get right on it to help you!

  Eddie Kite
a year ago
Is great people good parts

  Essence Moore
6 years ago
Barley let me asked a question before they said no they don't have it.

  Todd Schuppe
5 years ago
Excellent service, great prices

  Dakota Clark
11 years ago
Never even answered my phone calls and called 4 times

  George Roberts
3 years ago
Great deal on engine and trans!!

  Shane Tarpley
9 years ago
Great place for used parts!

  INFW 98
5 years ago
Awesome guys to work with.

  Jim Berry
6 years ago
It was a fast and friendly.

  C Torres
8 years ago
Great service

  M
5 years ago
Easy to enroll

  Matt Dodrill
3 years ago
Good