Best-One of Indy

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Max Overholt
a month ago
Honest and professional work at a fair price. Got my tires rotated for $20. I was told by a corporate chain mechanic, that I needed $4,000 in suspension work! Then I went here, and another local shop, Vega Auto Service and they mentioned no suspension work was needed. This is my lesson learned to always get second opinions on expensive work! Saved me $4,000 by going to smaller locally owned shops for their opinion. Thank you Best One, for your honesty! I ll be back.

  Jacob Beck
2 months ago
Mandy and the crew are awesome. I left work this morning to find a screw in my tire. I called and they got me right in. They were able to repair the tire saving me a ton of money. I was in and out of their shop in less than 30 minutes. Plus everyone there was so nice. I ll be back for my automotive needs!

  Tryphena Bolden
3 months ago
They're good at diagnosing your car problems and fixing them I got a tune up on my 2025 and had my brakes adjusted. A bit expensive but then again what car service place is not. They're always nice to me. I would recommend them.

  Marnie
4 days ago
Our entire family trusts our cars to Best One. We love the Customer Service team, we always understand what is happening and know our costs. Thank you!

  John Sears
5 months ago
Keyshawn was friendly, helpful and kept me updated. They guy with the beard who checked my car out explained things and answered my questions and was friendly as well. Would have given a 4.5 rating had that been an option. Never give a five as we all know there is always some room for improvement. I would definitely return here and recommend Best One of Indy.

  Tom Buschelman
4 days ago
Love the quick turnaround not the 3 percent extra card charge. Great work!!

  Martine C
5 months ago
If you're a college student in need of quick and friendly service, Best-One Indy Glendale is the place to go. The wheel of my car fell off inbetween finals and going home and Best-One fixed my car in two days! They're resonably priced and the staff is incredibly friendly and will explain everything to you. The location is also ideal as you can take the 18 directly from Butler to Indy Glendale Shopping Mall

  Erika Rogers
8 months ago
I always come to this location and am never disappointed! They have fantastic communication and will call ahead to give a price for the work before it's started. They are always extremely friendly and helpful, especially Mandy. Best-One is always able to complete my services in a timely fashion and I appreciate that they are open a bit later than other shops. Highly recommend!

  Trenia Bowen
4 months ago
We got 2 flat tires over Thanksgiving. They ordered the tires and got us going on Monday. Very efficient, polite and kind.

  Donna Terhune
2 weeks ago
I had a great experience they did an oil change, tire rotate and they changed out my license plate bolts.

  Kate Marshall
9 months ago
Fantastic experience and service! My battery died and I was worried that due to the wonky nature of my older Chevy that it would take a while to have it replaced. Best One got me in and finished very quickly. Everyone there was professional and pleasant to deal with and they kept me updated with an estimate and completion time. Definitely recommend this place.

  Jeremy Ton
4 months ago
They were able to fix my water pump and thermostat same day I dropped it off. Excellent customer service

  Sharon S
10 months ago
My first time here was for an oil change. All went well and the customer service was great too.My second time here but with different vehicle. I find the people who work here (May 2023) to be honest. They don't charge for work not performed. They don't do work that's not needed.They won't do work that is needed when the labor will require more time than the standard rate for the job. That's ok, it is a place of business.

  John Agostino
5 months ago
Great service and fast! Mandy explained everything they had found with my car and helped me save a little money in the process.

  Aliyah Pryor
6 months ago
Came in for an oil change and new air filters. Service was amazing. Kieshawn was great! Super friendly and the reason I ll continue to support Best-One.

  Janet Barley
4 months ago
Always friendly, honest and informative. I ve been using this store for 15 + years. Originally with my late husband and now that he has passed, I know I can count on them to take care of any issues I have with my car. If they can t do the work they let me know up front. Their estimates are honest and their work is trustworthy. I ve moved several times, but I still drive to this store for service. It is worth my time to know I m getting quality service. Thank you Chad, George and the crew!! You re the BEST!9/3/2023Once again, I can count on this tire store to treat me like a queen! Made an appointment for 4 new Firestone tires and was in and out in less than 45 minutes! Under new management since my last visit but still great service! Everyone is so friendly, knowledgeable and efficient. Thank you manager Mandy and service tech Jason! They definitely take pride in their service and work. Blessings to them both!12/4/2023Another auto issue resolved! The heater was blowing warm air but not hot enough to heat the car. The techs did their magic again and resolved the issue. Thank you manager Mandy and your great team!

  Natasha J.
9 months ago
On June 9th 2023 Best-One Indy did a complex battery install on my Ford Escape. They did a great job and got me in and out quickly. It was very affordable and I appreciated them helping me last minute so I could make my nephews graduation. They the Best, & great customer service. I encourage everyone to take your car needs to them.

  Rachel Valliere
7 months ago
I ve been here a few times for oil changes, and I ve been really impressed with the pricing and service. I ve had so many bad experiences with auto service shops, so it s wonderful to find a place that is straightforward, honest, thorough, explains things, has a nice staff and does what they say they will do. Always a great experience here. Highly recommend.

  Natalie Paynter
6 months ago
If you have a nice car/rims, take pictures before you drop it off for a tire change. I have been disappointed w/the amount of damage to the rims during our tire change. It s just a Camry, but come on. My low pressure light is now on and the tps system is not working. I can get on YouTube and figure out how to reset the tps, but I shouldn t have to for the kind of money they charge.

  Amy Buell
8 months ago
Love this shop! They always do quick work at reasonable prices and I trust them with my vehicle. Very pleasant staff and overall experience. Have recommended them to others.

  Chase Laughrey
8 months ago
Massive thank you to Matt and anyone elese who worked on my car. I had to drop mine off and got so caught up at work I didn't get a chance to pay before close. They still got me taken care of same-day, and was able to pick up my car after hours. I will absolutely be back for maintenance.Made my day!

  Dawn Vondeylen
3 months ago
Amazing customer service at this location as always. I only use these guys for all my car maintenance needs. This past time I needed a new tire and they had me in and out on one of the coldest days. Mandy and her team are awesome.

  lindsey madry
a year ago
My daughter got a flat right by the shop, but they were closed. I left my key and all my information in their drop box and called them the next day. When I called they had already pulled my car in and had prices ready. When it was done I couldn't get to them til the next day and they held my car safety on the lot til the next day free of charge. The young man that took my calls was very understanding and professional.

  dominic haley
7 months ago
Great service. Came in for an alignment. Found out my alignment was fine. I needed new tires instead. They replaced all four tires and I was outta there in one hour. Appreciate the service that I received.

  Britney Lewis
8 months ago
They made me feel confident about my choice of place to get my car done from the time I walked in to drove away. So with that being said, I would most definitely recommend going to their shop to get service.

  Carolyn Lockett
6 months ago
I always receive outstanding and honest service. Never any price gouging or inflating coats to make money off of me because I am a woman. I've been supporting this business for over two decades.

  Allen Deck
a year ago
After losing my front left tire to a treacherous pothole, I limped into best one of Indy. Though it was after one on a Saturday and they closed at two, not only did they have the size I needed, but they were able to have me back on the road in about 30 minutes. I have relied on this Glendale branch for years, and have always been quite satisfied. Efficient, quick and priced right, they offer superb, courteous service.

  Margaret Tipton
a year ago
I stopped by without an appointment because I hit a pothole earlier that day and needed to replace my tire asap. They were able to get me in and my tire changed in less than an hour. The employees were helpful and kind. Definitely recommend.

  C Douglas Bunch
11 months ago
Made an appointment to get the oil changed and the tires rotated. The service was completed in less than 30 minutes. The managers are friendly and courteous. The price was reasonable!

  Brittney Wheeler
6 months ago
Felt very comfortable here. The staff were professional and treated me with kindness. Will definitely return here in the future!