Bandy's Auto & Truck Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jonathan Engle
3 days ago
Tom is honest and straight forward. Been going here for years. Won't short cut you on work. He tells it like it is.A+++ place

  Savannah Studer
7 months ago
My husband's car was over heating and he couldn't drive it at all, I called Tom and we dropped the car off that day. Tom was very matter of fact he didn't once try to jerk us around or add a bunch of stuff, he was up front and honest, he kept us updated the whole time. He had to put a new radiator in and the price was totally fair. He looked at the car on Monday and by Tuesday night we went to pick it up. We will never go anywhere else from now on. Thanks so much!

  James Anderson
a week ago
Tom is very professional and charges a fair price!

  Dan Wodtke
7 months ago
Tom always gives honest diagnostics and makes it clear when he's giving a recommendation and when something truly needs to be done. There aren't surprises later and the cost is exceptionally competitive. In most instances when parts are required, the repair is still completed the same day. I discovered this shop about 20 years ago and have never gone anywhere else since.

  Jonathan Lockwood
4 months ago
Put my truck back together wrong, then made me make an appointment to have them fix it. Needless to say I did it myself

  curtis
7 years ago
I was going to go to another muffler shop, I remember this place from years ago. I called and talked to Tom "Bandys West Washington" and he was very straight foward and knowledgeable. I was getting a dual exhaust put on my 04 crown vic. I was told around $500 with stainless tips ect. Had a rattle found out it was my converter so got 2 new ones. I spent about $400 more than expected but with the response time and professional look "You get what you pay for"THANKS TOM

  Geoffrey Baker
3 years ago
I've taken several vehicles to Bandy's over the years, and the experience has always been the same. After dropping off my vehicles he takes his time and makes sure he checks the vehicle over, to ensure that it is fixed right the first time. He always calls and gives updates, and makes sure you are comfortable with what the cost will be and the repair timeline. He won't let a vehicle leave until he is happy with it. I've suggested to several family and friends to take their on vehicles there, and I will continue to as well.

  Eric Silbaugh
8 months ago
Tom was great. Fixed my truck and it runs great!!! Very professional and knowledgeable. I Trust bandys!!!Service: General repairs & maintenanceService: General repairs & maintenance

  Sharon Scholl
2 years ago
We were traveling across country and had stopped in Indianapolis for the night. We woke up the next morning to continue our journey only to find out that someone had stolen our catalytic converter. We found the first repair shop, which happened to be Bandy's. They were wonderful!! They took a look at our car and repaired it right away so we could get back home. They were friendly, helpful, and honest. If we lived in Indianapolis, Bandy's would be the place we would go. Thank you!!Service: Exhaust

  John Brown
3 years ago
Their service is excellent. I had a problem most places didn't want to touch. I needed a catalytic converter replaced. After a couple of phone conversations, I brought it in. Dropped it off at 11, picked it up by 4. The price was fair. I would recommend them to everyone.

  Randy Smith
7 months ago
Never a problem Tom is a rel professional in his field of work and would recommended his services to everyone...

  Penny Taylor
2 years ago
Polite, friendly, great pricing. Even though I am a woman, they treated me with respect and actually took me to view the issues with my car! I do know some things about cars that other places treat women like they don't know anything. Thank you so much Tom and the gentlemen!!!

  LaShandra Jackson
6 years ago
Although he's pretty pricey he was very knowledgeable about the repairs needed on my car. He check on my car as soon as I pulled in to the shop, and he gave me an estimate right there on the spot, and I got there an hour before closing. He had me all set to go the next day. The shop is clean and professional. I will be back of there's more work needed on any of my cars.

  Patti Lacey
7 years ago
I took one of my cars there years ago and was real happy with the service work here. Then recently I brought a vehicle in for some work and he did the work requested and even fixed my electronic automatic back door that needed to be reprogrammed. Tom is very professional. This area has changed but his service has not changed. Prepare to drop off your vehicle 1st thing in morning since the waiting room is small.

  Edward Nunn
2 years ago
After reading numerous reviews about this shop, you're best bet is to go elsewhere. Who tells a customer they can't bring there own parts? Also, reading reviews that state "Tom" gets angry after customers call him out regarding services rendered or not completed the right way, please stay away from this shop or you will be ripped off and disappointed.

  CHip Wickham
3 years ago
They misdiagnosed my car and charged me $600 to replace something that didn't need to be replaced. I picked up my car only to find it doing the same thing causing me to them in first. After all of that, the mechanic realized it was the alternater which he ended up replacing for $400 more dollars. I found a better mechanic more reliable and ethical.

  Ashley Stowe
a year ago
Even when they're busy they still dropped what they were doing to come and check the fluids in my grandparents car. Thankful that we pulled in because their car decided to bust a valve right in the parking lot and they got it fixed within a week!!

  Corey Woodward
2 years ago
Tom Bandy has always been fair and honest. Him and his staff are top rate mechanics and have always done and amazing job on all of our vehicles.

  Deidre Neel
3 years ago
This is a great place for all your automotive needs and repairs. The team are professionals. The owner Tom is great. He explains what repairs you need and the cost. I have know him for years. He is good and honest.

  Adam R
7 years ago
So far i have had my car at Bandys 3 times and its about to be a fourth. First time was for a door latch mechanism which they fixed. As soon as i got it back my lights on the door did not work any longer and my window was rubbing against something. I took it back in and they said the motor was going bad and will need replaced soon. The window motor never had any issues before they took my door apart. The third time i went in was for a tune up. Change spark plugs and gasket "supposedly". Not even a month after it was done my car randomly starts dying after it sits for a few hours. I take it into another shop to have it inspected. As soon as i get into the parking lot the car starts to chug real bad and check engine light comes on. They tell me that cylinder 5 is not firing at all and my battery has 0 cold cranking amps. Now i am waiting for the rest of the inspection to see what else is wrong. Best believe Tom will be getting a call from me real soon so they can fix their wrong doing. If a tuneup was done there is no reason why my cyclinder should not be firing!!! Its prob a good thing i cant go into the shop today since i am very unhappy.

  Scotty Mcmasters
6 years ago
Tom is an upseller that is good at his job at screwing hard working people out of their money. I am ASE certified mechanic. I don't have the equipment for an alignenment. So I called bandys for an appointment for a front end alignment after I repaired all front and rear needed parts. I left my customers car with them, and guess What? Tom called me back and stated that I needed some parts as they were damaged/worn. He broke into this huge spill on things needed before he could do an alignment. My Bill for a 60.00 alignment came to 900.00. I told him I an a mechanic and just take my car off the rack. He got nasty and stated well, ok but you owe me 45.00 just for me to "diagnose" the car. Long story short, I told him to show where I wanted a his so-called "diagnosis". He argued and got angry when his sales tactic didn't work on me. He realized that I was not a chump, and I was not going to allow him to steal my money. He gave me my car keys and said I am not messing with you anymore.Fine! I will go back to my original alignment guy.Bandys are crooks. Plain and simple.Avoid bandys at all costs or you will be paying more than you expect.Sad. Really sad experience.

  Fred Ro
2 years ago
This place used to be really good. It was my go-to shop. The last couple of years however they consistently misdiagnose issues and cost me unnecessary money without repairing the vehicles.

  Clarissa
4 months ago
Tom Bandy is a automotive diagnostics guru in my opinion. He is the own and operator. We have been his customers for a great many years.We even had a engine install there. Bandy's is a auto service center I trust.

  Ken Loudenback
8 months ago
Great experience.Tom is great mechanic. He also has great integrity.

  rob peterbuilt
10 years ago
Be wary of Tom if hes low on sugar or hadn't had his nap, can be very disrespectful and go up in arms over simple questions. Took my truck in for alignment after i had done some suspension work and there was a lil confusion on whether i had replaced a part. As soon as he heard I planed on doing the work myself his attitude totally changed. Instead of leaving my truck on lift to show me what was wrong, took it down with no one else waiting and told me wasn't worth his time to help me out with some simple info until after we had gotten into an argument about it.(which started from a simple question) only then did he offer to put my truck back on lift and show me. Had the nerve to tell me i had no businesses working on cars haha. I am also a certified ASE mechanic lil does he know. Beware of places that are cheaper than the rest there is a reason. I guarantee if u go in for an alignment they will make some thing wrong or try to talk you into unneeded parts and labor.Tom can go screw himself and wouldn't recommend him working on even my kids bike and not try to rip me off. lol nice try Tom your slick talk may work on the unsuspecting but not me.

  Armani
5 years ago
Honest and fast service. Clean shop! Friendly staff! They will get you back on the road fast and for a decent price. If you have car troubles let Bandy's take care of you!! You won't regret it!

  Todd Morrow
2 years ago
On Vacation from Florida and my catalytic converter stolen our first night here. They replaced it for us. Very nice and friendly service. Would use again.Service: ExhaustService: Exhaust

  Joan Whiteman
2 years ago
The gentleman were very helpful they did an excellent job with my vehicle and I would highly recommend them

  Mitizie Watson
6 years ago
My husband's boss referred us to BANDY'S. They are honest hard working people. I will refer my friends to them. Thanks to them we can get from point A to point B. Which is so essential. Especially when you have grandkids. I give them A plus with stars... YES!!!!!Mitiziemouse....

  Slim Mattic
3 years ago
They are Fast, affordable and they gave me a very clear explanation of the services I needed. Fixed my catalytic converter when it was stolen from my vehicle.