AutoZone Auto Parts
4.3 (430)
4857 W 56th St, Indianapolis, IN 46254
(317) 328-0705
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brytney Morris
5 months ago
Thank you Dejay for your phenomenal and professional customer service. You re doing a great job keep up the great work! I now have two headlights lol .
Biliana-Maria Neuman
6 months ago
The store manager E. was so helpful. He took his time to make sure I fully understood what was wrong with the car and how to fix it. I was very impressed with his customer service skills. His personality and easygoing attitude made a huge difference. He was great with paying attention to details and caught some issues I wasn t aware of. You could tell the employees work as a team from how they interacted. It made the whole experience run smoothly.
Terrell Parker
5 months ago
I m very grateful for the amazing service at Autozone. He was very gracious to put in my battery. He was also pleasant as well.
Samantha Rance
4 months ago
Stopped in to get a part for our vehicle 12/17. I wish I would have gotten the employees names that helped us. All we got was attitude from both. They both started helping other customers with the same attitude. We ended up leaving without purchasing the part because of the eye rolls we got from the gentleman that was at the counter. Need some major customer service training!
anjum ghiasuddin
5 months ago
Went above and beyond - Eric Jordan made sure I got the right part and helped install my light which wasn t easy! He deserves a huge raise! So nice and so so funny!! Highly highly recommend!!
Jessica Enjoli
3 months ago
Eric Jordan took time out of his busy day to replace my car battery!!! Not to mention it was 30 degrees outside and the store was extremely busy with customers. You are great asset to the community!! Thx you so much
Zira J
2 months ago
The manager (with the long locs) was extremely helpful. He worked 3 registers at work once, and I was in and out in under 10 mins. Deserves a raise.
Brandon Solis
a month ago
Hi, I went inside the store today, and the workers were very polite, respectful, and very helpful..... Great employees
Achilles Prime
3 months ago
Store Manage E. Jordon, replace a thermostat out of the kindness of his heart, and makes the situation was done in a professional manner. Will recommend.
mary lyon
5 months ago
Talk to DJ is the best ever he is the best. He help me change my light and he is just awesome. Great customer service. Great employee definitely will come back. Can I add a photo of you?
Andrea Halterman
5 months ago
My car wouldn t start this morning, I jumped it and came to AutoZone and Eric Jordan was so helpful! He helped me determine that I needed a new battery, helped me get the right one, and installed it for me even though it wasn t the easiest instillation. I will definitely be coming back to this AutoZone! Thanks Eric!
Michael Adamson
a month ago
Store #4510Barbara was a superstar. She helped me with diagnostic and replacement of a battery. She literally pulled out every tool in the box to get it completed. Thank you thank you thank you
Darryl Bowman
2 weeks ago
740am cashier won't unlock door or answer phone. The store hours are 730am to 10pm. Not good business practices.
Michael Downey
5 months ago
Great atmosphere great customer service and good service all around. BJ helped me quick and with ease at getting the parts and equipment I needed to complete my job on the carThanks BJ
Halley Marzullo
5 months ago
Eric was AMAZING and hilarious!!! Took time out of his day to change our headlight while dealing with us crazies lmao. Thank you Eric!!! You're the best!!! Yall better give Eric a 5,000 raise.
Raoul Augustin
3 months ago
E was very helpful and was able to help me locate different parts for my car and even helped me install one of the parts. Very friendly and recommend.
Jamell Washington
5 months ago
The employee DEJAY II located at the Autozone on 4857 W. 56th St has been the most helpful. Even offered to put my girlfriend windshield wipers on when the store was crowed. Went above and beyond to make sure I was a satisfied customer!
Enaho A
2 months ago
Dj is a monumental jackass. His manager was an even bigger one. 0/10 do not recommend
Briana Turner
3 months ago
E, mario and Ciara was very good with they services tday would always feel welcome at they location very friendly kind and helpful
Violets are Blue
8 months ago
I came into the the w 56th location, on a busy Saturday--around noon, and had no clue what I needed for my vehicle repair. I was assisted promptly, and had the most polite/ gracious experience, with Mr l. Eric Jordan. In addition to making sure I had the parts that I needed, he also managed to efficiently assist the other customers in the store AND help me with my repair. It was such an efficient, pleasurable experience and I'm truly grateful. Thank you Eric!
Jasonte Williams
3 months ago
Thank to Mario at the Autozone on 56th street for his professionalism and assistance. This is the type of employee you should all want on your team.
Dasia Steward
5 months ago
Cody did exactly what needed to be done he has exceptional customer service and he definitely did a great job
riyanmarie
5 months ago
The Store manager E was very respectful & polite! great job definitely will be back
Lady Parker
5 months ago
Everything I needed done today got accomplished thanks to the awesome customer service
Danny Whelan
3 months ago
If the people behind the counter act like they don't want to assist customers, they need to find another line of work..
Tijza Powell
7 months ago
Danny at the #4857 location was amazing. He greeted me as I entered the door and helped me navigate the store. Thank you, I will definitely return whenever I need car supplies.
taraea rene
5 months ago
E was the only one at the store. He was handling both the store and outside people who needed to be serviced. Very attentive!
Breana Brown
3 months ago
E helped me out big time with my headlight. Great customer service!
Vianey Diaz
5 months ago
Eric was amazing!! He was more than helpful! He s awesome
Alison Hernandez
3 months ago
Eric Jordan was a great help and very friendly service