Auto Glass Now
4.6 (519)
5353 W 38th St, Indianapolis, IN 46254
(317) 983-5578
autoglassnow.com
Claimed
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
Introduction
Auto Glass Now is an auto glass shop and glass repair service located in Indianapolis, IN. They offer onsite services, wheelchair accessible entrance and parking lot, restroom amenities, and appointments are recommended for their services.
Services offered: Auto glass repair, window installation, window repair, auto power window repair, auto windshield repair, auto windshield replacement, glass installation.
Auto Glass Now Reviews Summary
Pros
- Affordable pricing
- Efficient service with same-day replacements and repairs
- Accommodating staff, offering discounts and working with customers on pricing
- Professional and timely installations
- Convenient mobile service options
Cons
- One incident of miscommunication leading to a negative experience
Suggestion
Ensure clear communication with customers regarding available parts and services to avoid any misunderstandings.
Positive Words
Professional, efficient, accommodating, affordable, excellent, friendly, fast, great, top-notch, fantastic.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Courtney Jones
5 months ago
They are Affordable, efficient , and accommodating . They were not only able to get my replacement glass and parts the same day but they also applied a discount . Which I was grateful for . The rear window of my wrangler top was shattered all the quotes I was given were $600+ WITHOUT the factory privacy tint at that. I would highly recommend
Anthony Oliver
a month ago
Fast customer service amazing price. I think that this shop is the best in the business. They tell you that if you have a problem bring back will be fixed to your satisfaction. I saved minimum 350 dollars. I called around and everyone was over a thousand w/o taxes. Just go to this store be prepared to drop it of for a few hours and can usually get it back same day.
Lynne Segraves
a week ago
I went in to have my front window replaced and the service was great. They wked with me on the price and said would take about 1hr and they were done in less than a hr. Thank you
Emily S Nichols
2 months ago
The team who installed my windshield was professional, timely and overall completed a great installation. Zach was the team lead and I d highly recommend him. Best part was being able to book their mobile service and have my windshield in within 2 days!!
Linzey Welsh
3 months ago
They got us in a day before our scheduled appointment, and was out in under 30 minutes! No water or air leaks either! Also offered coffee and pastries! Highly recommend them! Prices are the best in town!!
None Nin
a month ago
If you want it done fast and you want it done right take it to Auto Glass Now they'll be through before you figure what to eat tonight.
Jocelyn Allen
a year ago
I had 3 windows that were shot through and they were able to repair within hours of me calling they were pleasant and professional I will always go to them first 3 windows and around $700 you can not beat that anywhereServices: Window installation, Window repairServices: Window installation, Window repair
Annette Aguirre
5 months ago
Friendly staff and service was fast and excellent!!! Great prices too!!! They even vacuumed the small glass pieces in the back!!! Excellent service!!!Service: Auto power window repairService: Auto power window repair
L B
2 months ago
The service was excellent, they got you in and out in no time. The staff were very helpful in deciding the right shield for my car and the price were reasonable. I would reccomend them to others
Matt Comeau
a week ago
Great service! They were fast at getting me in and doing a chip repair on my windshield.
Benjamin Hooper
4 months ago
I love my new windshield. I called to schedule an appointment & they replaced my windshield the same day & it's perfect.
Catherine Powe
11 months ago
Ran into A flock of geese!! They got me right in the tech. They took care of my windshield. They were very professional!! very courteous!! atmosphere was very good..place was clean..I high recommended highly to anyone.Services: Auto windshield repair, Glass installationServices: Auto windshield repair, Glass installation
Patrice Bethay
3 months ago
They were professional, efficient and very affordable. They even gave me a discount. I would highly recommended. Great job on replacing my windshield!
Trenton Smith
9 months ago
Brought my Kia Stinger in for a few window replacements. Very top notch customer service and nothing but good things about this company! Definitely a supreme option if you re avoiding an expensive rate from elsewhere. Will be getting all my vehicles done here from now on!Service: Window installationService: Window installation
Geoff Gojko
4 months ago
Excellent service at a great price. My daughter s new windshield was the perfect gift and she has been enjoying the new clear vision. Expert service at a great price!
Anthony Lathrop
5 months ago
Excellent quick service at lower cost than the big chain. Friendly. Clean. Made appointment for early morning and had no wait time - about 45 minutes in and out. Could not have been better.Service: Auto windshield replacementService: Auto windshield replacement
N Crecy
5 months ago
(windshield replacement) Great service & very affordable! My appointment was at 12:00 I was out by 12:45. More than enough time to eat lunch and get back to work on time.Service: Auto windshield repairService: Auto windshield repair
Dont Worrie
4 weeks ago
Quick. Not too expensive, literally had no wait on a first come, first serve basis! Staff very well welcoming and friendly.
Michael Bocchino
9 months ago
Got a rock chip on my Lotus. Everyone else was a week out for repairs. Called Auto Glass they said come in as soon as you can. An hour later my windshield was fixed. Great experience and super nice folks!Service: Auto windshield repairService: Auto windshield repair
Angy Bobzien
5 months ago
The staff here is very nice and professional. I got the best deal around on my windshield and it was done within 30-40 minutes. Highly recommend!
melanie potter
4 months ago
I called the store and explained that I needed the hardware in Addition to the glass and was told no problem. I was also told this was the closest store to me which was not true. Anyway shortly after I got there and they took off the cardboard and tape I had up they informed me that they infact did not have the hardware. I asked for my car back to which they were obviously upset by but I was told by multiple people the missing hardware is what caused the break so putting glass in without it made no sense. They plastic wrapped the window all the way down pass the gas tank so I couldn't pump gas without removing it and it enabled the back door from opening. A week later at another shop ( Paul's glass) they asked if I had taken it somewhere else first. Apparently they removed a piece and kept the screws needed for the new window. They brought me back to show me and sure enough a piece that was there before was missing but I had not noticed due to the plastic. Now more time and money to fix it because it was worse than originally quoted. Very very unhappy do not go here
jeff sturgis
5 months ago
Had to have a windshield replaced for an 06 VW beetle. I called a couple weeks prior to get the quote and let them know that I was gonna call back as soon as I got the money for the replacement. Even though the lady didn't find the note, they still honored it.Said the guy was gonna be out the next day and to make sure the car was unlocked so he could get started. He got there earlier than what I thought he would and was already halfway done before I noticed it. Had everything replaced, cleaned up, & gone faster than I thought was possible.Would definitely recommend & use again if ever needed.Wish I got the guys name so I could tell people to try to ask for him if they ever needed one replaced.
Miarna Bratton
3 months ago
The staff was very helpful and kind. They did a very good job in putting my windshield in. I would go to them again and would recommend them to others.
Chris Buonomo
a month ago
Had a windshield replacement for my daughter 118 miles away..I had everything thing done over the phone, friendly staff and technician on time and affordable highly recommend
Sani Salissou
a year ago
I have been knowing this place for over 10 years and had multiples services which I love every time I go in there. The front desk staff makes you feel right at home immediately when you walk in the door. A fantastic experience that is super easy for anyone that lives in Indy and around I highly recommend!!!Service: Auto windshield replacementService: Auto windshield replacement
Ashley Spurgeon
5 months ago
I highly recommend this place I noticed a chip in my windshield in the same day I took it over to them. They were able to look it over and give me a quote and tell me that they could have it fixed in the next 20 minutes I sat in their lobby. Everyone was super friendly and nice and my window was fully repaired.Service: Auto windshield repairService: Auto windshield repair
Sean Hemphill
7 months ago
The window tech Josh was very professional and efficient. It took him all of 45 minutes to complete the front windshield of my truck. The price was very reasonable. Great job guys and keep up the good work!!!
Mark Sherer
6 months ago
Called on a Monday to make an appointment to replace my Subaru's windshield. Went the next day to Auto Glass Now, dropped the car off and went across to a restaurant for lunch. As the waitress brought me my food, an employee from Auto Glass Now called and said my car was ready. Everyone involved were very professional and the price was great. At the end they gave me a list of how to take care of my new windshield.
Ray VanHester
6 months ago
The staff at Auto glass now was friendly, quick, professional, and affordable. They explained in great detail the process as well as my available options for replacing my windshield, and did a fantastic job. I highly recommend them for any auto glass need.Service: Auto windshield repairService: Auto windshield repair
Austin Toth
5 months ago
Awesome service, great price. I was in and out in less than an hour. Staff is very friendly and helpful. Fully recommend!