A & A Tire and Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Colleen S
5 months ago
A & A Tire and Auto is A plus service as well as so accommodating! We were in town for a couple of days and my car had an emergency situation after we did a tour at The Indy Motor Speedway. We were recommended by an awesome employee at the speedway tour to go to A & A. After having the pleasure of dealing with John at A & A I see why we were recommended to go there and why the speedway employees services their own vehicles as well as their tour vans there! John went above & beyond to squeeze in servicing our vehicle in between working on other vehicles in that time. Thanks again, John. We are back on the road and confident thanks to your help! :)

  Michele Munns
4 months ago
Sent my 2019 jeep Cherokee there yesterday. We have had this vehicle for three weeks, we got it from carvana. Our jeep was fine on Friday, went to Walmart and picked my niece up for the weekend. Woke up Saturday to go see my mom at the nursing home and while on the highway it was swaying real bad and the traction light was on, it scared me so I got off the highway and slowly drove home. We called this place and the guy John was rude from the start. I told him what was going on and my husband stated in the background that it's something electrical and John stated I'm positive it's not. So against my better judgment I sent it there. Upon talking to John today he stated the vehicle has been wrecked, I said it didn't say that on the carfax and he said no this is recent, insinuating we had wrecked it. I insisted we have not that it was fine Friday and when we woke up it was like this and he said we wouldn't be able to drive it, I said I did and I noticed the swaying on the highway. When I say he was rude and argumentative about the fact we wrecked the jeep, it was ridiculous. So he filed a claim and now they aren't covering it because he insisted we wrecked it..mind you there is no body damage. So I'm getting a second opinion. Furthermore the car could have been previously wrecked and fixed enough so it could be sold. So needless to say I would not EVER take a vehicle to this place. John is rude and very unprofessional.And yes u were rude. You pretty much called me a liar insinuating I wrecked my vehicle. And now you made it ALMOST impossible to get my vehicle fixed through silver rock. Your a joke and obviously don't know how to look to see if it was previously wrecked. I've spoke with two other mechanics and there are signs to look for to see if it's recent

  Connorw2697
5 months ago
I showed up needing a new catalytic converter after mine was stolen. They were unable to assist me, as they don't specialize in that, but were friendly and pointed me towards the cheapest and quickest option. Saved me tons of money and time. Great people!

  Jessie Golden
a year ago
When I tell you I m obsessed with this place and recommend it to everyone They are thee BEST! I m a girl who knows nothing about cars and John takes me through the shop and shows me visually what s wrong and truly gives me the best price possible. Always so friendly too! They stayed overtime just to get my car done. Love them!!Services: Tires, General repairs & maintenance, Auto brake repairServices: Tires, General repairs & maintenance, Auto brake repair

  Jolie Li
a year ago
So my husband came to this shop around noon today. This guy said the shop is about to close for lunch, and if my husband wanted to do oil change with them, he needed to tip the mechanic.My husband said that's fine as long as he use our oil instead, although didn't like the sound of it already. The guy refused said they had to use our oil.My husband then asked how much he normally charge for oil change using their oil, he said $40. My husband said we will pay $40 but still use our oil.And they guy rudely said "no, u don't go to McDonald's and asked for your egg and bacon"Needless to say, he left, went to Romero General Auto Mechanic few block away, they greeted him with a friendly smile, did his oil change for $25 using our own oil.Service: Oil change

  Laurel LAN
2 years ago
John + Team are THE ONLY mechanics I trust in the greater Indianapolis area. I've been going to A&A for about 7 years now since I was a broke college kid - so their prices are VERY fair and affordable.I had a mechanic in Carmel just 1 month ago tell me my car needed a bunch of new work done after an oil change. I didn't trust them, so I took my car to A&A and John assured me my car was road-ready and good to go for my upcoming road trip to DC.Even though the commute to A&A is a bit longer from where I live in Carmel, it is SO worth it for the honest expertise and fair prices. I highly recommend this shop, they will not pull the wool over your eyes - ever.Services: Vehicle Inspection, Vehicle safety inspection

  Katie Lopez
3 years ago
We called first thing in the morning asking of they could replace a starter.The man who answered (John?) was super super patient with me as I was not sure a few of the things about my husbands car.We had AAA tow our car here and the service was first class. He told us our car would be done that day and delivered on that promise. This was THE SMOOTHEST transaction and easiest hassle free experience I've ever had at a repair shop! Thank you so much! We will definitely recommend this shop to others!

  Abdul Aaron
a year ago
Waste of time. I only needed brake pads changed. I called and guy said come on in. I get there and he tells me they don't changed just pads. Tried to charge me $400 for work I didn't need done. I left. I don't change breaks because I am in my 50s, but I know how and know what's needed. They tried to change pads, calipers and roters....absolutely zero wrong with the calipers or rotors I had on car. This place adds work and prices to rob unknowing clients. I only have them 1 star cause this doesn't allow you to do zero on rating!!!

  Victoria Petschke
a year ago
Fantastic people here! They work quickly with fair pricing and no nonsense. I m used to walking in a shop and being given outrageous quotes and unreliable information about the condition of my vehicle. It s very refreshing to have found someplace I can trust.Service: Steering & suspension replacementService: Steering & suspension replacement

  Anicia Kat
3 years ago
I think I found my new auto service business. I was given reassurance more than once. They were thorough with the diagnostic and they backed it up with evidence and explanation. My brakes are working perfect now.Honest. Reasonably priced. Accommodating and Quick. 10/10 recommend.Services: Brakes, Oil change

  Tim Myers
2 years ago
Had a serpentine belt came off on Saturday. Called John this morning and he had the car towed and fixed within 4 hours. I was very impressed by his professionalism and honesty. Definitely will be doing business with him in the futureService: General repairs & maintenanceService: General repairs & maintenance

  Nick & Christine
10 years ago
I am so thankful that I was referred to A & A... John and his staff have been fabulous! After going to another shop and being told I had a bad gasket head (basically needed my engine replaced), I called John and spent several minutes on the phone with him describing everything I had been told by the other shop. I felt very comfortable having Johns shop come and tow my van to their location. He and his staff thoroughly inspected my vehicle and found out that I did NOT have a bad gasket head and did not need a new engine. It would have been so easy for John to tell me I did need a new one but he didn't... He was honest and told me the truth!! I am a very happy customer that has a new radiator and a van that now runs perfectly! THANK YOU A & A Tire and Auto Service!

  Hannah Wray
2 years ago
I would give this place 10 stars if I could. I wish we had found them years ago. I m always weary of mechanics, but he was great, honest and extremely affordable in comparison to other shops I called. I have a second car having issues and I ve been dreading taking it to a mechanic, but after my experience today I ll gladly bring my 2nd car here to have it looked at.I highly recommend this place!Service: Brake service & repair

  Timothy Sochocki
6 years ago
I just took my 2003 Chrysler 300M there for brake work. Found out it needed more done than I expected and budgeted for so needless to say it came as a bit of a shock. But they were 100% honest and upfront about everything that needed to be completed. The pricing was fair and the quality of work was excellent! I will definitely be returning for any future repairs and would highly recommend them to people looking for a honest quality repair shop. Great work!

  Tenaya Kotara
11 years ago
I love A&A and John!!! I have been using them for over 12 years and have never been disappointed. They take great care to make sure that you and your car are taken care of and as a woman it is great to know I can go somewhere that I won't be taken advantage of. I have to drive 30 minutes to get to him, but it is well worth the travel for the professionalism that they provide. Thank you A&A and John!!!

  jordan zumwalt
4 years ago
It wasn't same day turnaround. I took in my car Saturday and it was finished Monday. The crew were nice and courteous. The only issue I really had was once I got my car back my car adapter was missing. Do I believe theft? No, but that did bother me. They even let me pick up my car a day later. Thank you for your quick work.

  Terry Reilly
11 years ago
We are so grateful to John and the crew at A&A. Their work is excellent and quick. It is so great to have a local, independent repair shop of this caliber. They have been working on our cars for many years and have saved us plenty compared to dealership service shops. Excellent value for the money and friendly, knowlegable customer service. What more could a car owner need?

  Xiyin Wang
7 years ago
This is my second time to come here. I came to fix the brake problem with discount coupons last year, but John forgot to use the coupon at checkout. He replaced the discount with one time free oil change. This is why I was there today. There had a small problem when I made appointment. Usually it is very easy to make appointment online. John reply very quickly. But this time I did not get response. Then I just went there. He finial found my appointment in spam mail. But he still changed the oil immediately. A good experience overall, I would recommend A & A.

  Spencer Rose
a year ago
Really great experience. I was able to get my car in the same day i called and with all the issues it had going on they still got it back to me by the next day. They were very helpful and kind

  Devin Tolliver
8 years ago
Always satisified! You cannot beat the price and quality of their used tires and services. I've been to them twice now with the same car that's got a tire size that's hard to get, but they always have one. Their customer service is very honest, friendly, professional, and they got the job done in time for me to make it to work. Took no time at all. Great place to take your car!

  Laura Lamaster
8 years ago
My son bought a car on Georgia and drove it back to Indianapolis, only to find that the engine blew about 10 miles from home. He had to have it towed to A & A Tire and Auto Service. We were at the mercy of the mechanic unless we wanted another towing charge. We were pleasantly surprised at how professional and honest the owner was in dealing with a long distance mother and my son who didn't have any wheels and needed to have it fixed quickly at a reasonable price. We are both so happy with the service we received my son and his family is going to take all their vehicles to A & A. It is tough to find good mechanics that know what they are doing, not overcharge for unnecessary work, and are honest. I would highly recommend A & A.

  Logan Sotelo
8 years ago
If you are looking to get your car fixed. This is the place. Price is great. He always lets me know exactly what I'm getting charged for and I sent my jeep in for a new starter today and he is going to try to have it fixed by tonight. Which is amazing. I don't usually leave reviews, but I needed to after the great repairs I have had done here. This is the second time I have had repairs done here and I have been nothing, but satisfied with the service.

  Carmela G
a year ago
They can always get you in quick and they're fair/honest about pricing. These are good, kind people. Grateful to have them in our neighborhood. Definitely will be giving them our business exclusively.Services: Tires, Electrical, Engine repair, Brake service & repairServices: Tires, Electrical, Engine repair, Brake service & repair

  Matt Coffey
4 years ago
2017: Best experience I had at a repair shop in a long time, excellent work, and very prompt. I had a front half axle replaced and it looks like not only did they complete the repair but while the wheel was off it appears they greased a ball joint that needed it and was not directly related to the axle replacement. I took a look underneath when I returned home. They went above and beyond (even if it seems a small thing) and they did it without having to pat themselves on the back. I will definitely be using A &A again. It's hard to find a service provider you can trust, I'm glad I gave them a try and found them.Update 2019, went back for price on front bearings, 2005 Murano. Quoted 350 per wheel. I got Moog bearings and new speed sensors myself online and did both front wheels for 260$ and 3 hours of my time. I know a profit has to be made but seems like prices may be up now.

  rtkirshy
7 years ago
I am from out of state. I found myself in Indianapolis unexpectedly picking up a car for someone else. It had been sitting for 6 months and it was not running well. I brought the car to A&A hoping the repairs would not break the bank. Ultimately, it needed a new battery and an oil change. I was really at their mercy and they could have taken advantage of me. Instead, they were kind, efficient and honest. I doubt I'll ever be in the area again, but I would not hesitate to use their services if I am. This is the kind of business that deserves the outstanding reputation they have online.

  Ras T
10 years ago
Car: 2000 Mercury SableI will never take my car to any other place but A&A. I took my car there for the first time last week for a front passenger tire. Well after a few minutes John came in and told me my coil springs were broken. I asked if I could hold off on getting them replaced. What John did surprised me. He took me into the garage and showed me both coils and sure enough they were really broken. I never had a mechanic actually show me what he was going to repair. REALLY?? Who does that?? John does. Everyone that came in that day knew him by name and could not stop speaking his praises. He's honest and knows what he's doing. I highly recommend A&A Tire and Auto Service.

  Payton Rennier
9 years ago
I don't trust anyone else with my car! John and his team are amazing, quick but thorough job with reasonable prices. John makes sure to show you exactly what is going on and explains what needs done before he charges you. Truly a great business for car services

  nitin gupte
7 years ago
John treated me like family. I told him my primary concern and he made sure it was addressed. He kept me up to date and was honest as he uncovered my car problems. In 24 hrs my issue was fixed and he not only found 1 issue but a few and addressed them. I think I found my go to mechanic. These guys not only know cars and trucks but how to treat people. To top it off I was a little late getting my truck and he waited for me. Thank you A&A tire and auto.

  Charlette Bowling
4 years ago
John was up front and honest and took a leap of faith to help me fix my vehicle in time to pick it up on payday! He also made me feel he cared about his customers getting quality care and being safe on the road when I left!

  Sean Mcc
7 years ago
Seem extremely honest and willing to go extra mile. Stayed late on a Saturday to make sure everything was perfect. Any other shop would of made us return on Monday. They understood that we have to work and needed vehicle. Would recommend anybody looking for an honest mechanic to call John.