AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Freeman
2 months ago
We specifically asked if they had a serpentine belt in stock for a car. We even asked to the guy THREE times to make sure that it was the right one, and he said "yep! We've got it in stock!"We drove from wabash, and they said they didn't have it in stock. Don't waste your time, go somewhere else. The employees don't know what they're talking about.

  Travis
3 months ago
I have had to many issues with AutoZone over the years and I'm done with the company. I have no issues with employees at AutoZone only how the company operates. I went through 4 water pumps on my dodge ram in 1 year because everything is rebuilt from AutoZone. Bought from NAPA and never had an issue again. This time I have a part ordered for my car and the part inside the box is wrong! How do you put the wrong part in a box and sell it? Can't read or just don't care?

  Amie Holloway
a month ago
Jay helped so much. Awesome job

  Laura Nichols
3 months ago
They are always very helpful at this location

  Jesse Blackon black Quinn
9 months ago
Its not the service but the pricing to dominate the field you should offer the best at what people want and need not always about making more money and the best thing you can do with the economy how it is today is be the cheapest witch I'll earn you the most money.

  Radafay Adler
11 months ago
I purchased a battery today from Marc. Marc sold me the battery and installed the battery. He really helped me out and I offered him a tip or lunch and he said absolutely not; therefore I am giving him 5 stars. Thank you Marc!

  Richard Zawacki
7 months ago
They were very courteous and very helpful that's real high humidity

  Matt Springer
6 months ago
Made me wait 3 days to refund my core charges to my card.

  Gerri Sommers
10 months ago
Great service your prices are just triple then other places I will start buying online I have to it's cheaper even with shipping.

  Adam Grimme
a year ago
The customer service was excellent! Jerry was very helpful on getting me a new battery for my daughter's car. I would recommend them to my friends!

  Melissa Church
7 years ago
I was really impressed with the level of care they have for customers. I purchased some mace for honestly the first time today. I didn't even tell them it was and they told me where to spray it if I had to and another store with other mace options that could be easier to use. They even got the mace out of its packaging for me. I really appreciate how far they go to help customers.

  Melody Che
a year ago
Staff too busy chatting with each other to help customers. When I walked up to the counter to pay the staff called me kid . I was buying a battery and they didn t bother to help carry it. I don t appreciate being condescended to, really poor customer service overall.

  Gary Gill
2 years ago
I went to Autozone today to buy some fuel additive... They were not busy at all, but they just made eye contact with me while I waited for someone to come to the register to ring me up... They did not call for anyone (if only one was was supposed to be at the register)... As I stood there waiting with my cash money laid out waiting... Nobody made any effort to come so I stood waiting for a bit longer... Finally I picked my cash up and said to the several employees that made eye contact that nobody wants to ring me up and I can see that you see me waiting... And I walked out... (without the fuel additive)... This happens all the time at our Autozone...

  Lloyd Harden
4 weeks ago
Good place to buy parts.

  Aubrey Fink
2 years ago
Nice staff, but kind of tired of their lives. Very fast service and I got my engine checked for free. The guy at the counter gave me options of what to do based on the issue and didn't just try to get me to buy a part I might not need.

  Jim Dettmer
9 months ago
Returned a battery on warranty. I was charged a core charge on the new battery even though they kept the old battery. It was explained that the cores cancel each other out.I know I had to take algebra twice, but that is really jacked up.Did I mention that the battery had a January 2018 manufacturer date on it? 18 months and the battery was toast.Duralast Gold? More like Duralast Pyrite.Update: trust but verify what you buy. I put in an online order. It wasn't ready when I went to pick it up. They went through to fulfill the order really quickly, but they gave me the wrong filter.

  Clint Barrus
7 months ago
Knowledgeable employees eager to help find what you need

  Michael Tackett
a year ago
Nobody asked me if I needed any help, I went and looked for the item I thought I needed it was not in stock or is not there so I walked right out without anyone saying anything to me. .

  doug beaver
4 years ago
we were in your store March 1st. Clean bright store, easy to maneuver around. Assistant manager, Craig, worthless. I had to ask him to assist us at the register. Even at that point he said "O he'll help you."I said, "He " is busy!" Craig could not answer my questions and told me to come back Tuesday when the manager would be in.Come back...probably notKay Beaver

  Paul Kern
10 months ago
Stopped here with a friend of mine to get a part for his truck. They were able to get us what we needed to finish the job.

  Doc None
2 years ago
Be a good place for a parts store.Can't get waited on even when your the only one in the store.You would think when OReillys came to town it would have improved but it got worseThey should put in a advance auto parts in the building. They are almost as bad service wise but there employees try.Won't ever go there again.Negative 3 starsRespond to negative reviews

  John Aleman
6 years ago
The service is good. I was waited on very promptly. I was going to buy a battery, but the battery was dated at 9/16 and I wanted to fresher your one. One at least dated in 2017. It's still a good place to get a battery.

  Tiffany Kyler
3 years ago
While they have a variety of items for one's vehicle, I found the employee who helped me lacked basic automotive knowledge. I asked for help locating the power-steering fluid cap and checking the fluid level. He couldn't help me locate it and failed to ask another employee for help

  Ann Walters
5 months ago
Guys always helpful

  Sam The Man
9 months ago
Great place for getting what you need for your project

  Anna Hobbs
4 years ago
Very helpful, but the younger kid helping me was not friendly at all. Poor customer service by him, everyone else was extremely friendly

  Jeremy Shoemaker
4 years ago
The management must be bad... 4 employees and it took 25 mins to get checked out. There was only one guy in line checking out in front of me. Absolutely ridiculous. Oh, and the phone was ringing off the hook with no one answering it... all while a lady in the back was standing around.

  Melissa Farthing
3 years ago
They were EXTREMELY helpful and kind in assisting me with my check engine light. They knew exactly how to fix the problem and directed me to where I needed to go. All for free. Thank you!

  Jennifer Arroyo-Springer
a month ago
Good staff

  Heather Draper
5 years ago
The guys at this location are the BEST!!!! Bob was superb today!! I am a frequent customer and they always treat me with respect and listen to what I have to say. My favorite auto parts store by far!! Thank you Bob, Paulie, and Tim!!!!