Webb Ford, Inc.

4 (1328)

  9809 Indianapolis Blvd, Highland, IN 46322
  (219) 924-3400
  webbford.net
  Claimed

Auto repair shop Ford dealer Car dealer Used car dealer

Service options

  • Delivery

Introduction

Webb Ford, Inc. is a reputable auto repair shop and Ford dealership located in Highland, IN. They offer a range of services including car wash, oil changes, and repair services, with a focus on customer satisfaction and transparency.

Services offered: Car wash, Oil change, Repair services.

Webb Ford, Inc. Reviews Summary

Pros

  1. Outstanding customer service with transparent and knowledgeable sales representatives like Dean and Quincy.
  2. Extensive inventory and financing options making the car buying process smooth and stress-free.
  3. Prompt and professional service in the service department, with timely completion of maintenance tasks.

Cons

  1. Inconsistent service experiences reported in the service department, with issues such as misdiagnoses and rude behavior.
  2. Difficulty in scheduling appointments for services like oil changes, leading to frustration among customers.

Suggestion

Improve consistency and communication in the service department to enhance customer satisfaction. Consider offering more flexible scheduling options for services like oil changes.

Positive Words

Outstanding, transparent, smooth, stress-free, prompt, professional, knowledgeable, extensive, smooth, stress-free, excellent, detailed, best, polite, respectful, helpful

  Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-6 PM
Sunday Closed

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