O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alicia Tattoos
2 months ago
I really am so grateful for O Reilly s. Anytime I have issues with my car, I always get parts and things from here. They honored my warranty even though I was about a week and a half past its deadline and helped me get back on the road. I really can t thank you enough, especially in this cold weather. Everyone is always very genuine & helpful whenever I come in, and I m just so thankful for you all. Thank You Thank You Thank You

  Nick Alksnis
2 months ago
I walked in... Stood there for 17 minutes while being ignored by more than 1 employee. Not 1 word was spoken as 1 employee stood with the only other customer! 17 minutes !!!Never going back there!!!!! Total disrespect!

  Gene Carmack
3 months ago
They have always had everything I needed for my car, their prices are pretty decent to and their staff are always very friendly and very helpful to

  Britiany Perry
2 months ago
Jay saw me struggling with which wiper blades to get. He not only helped me figure out which size I needed but also put them on for me. 10 stars. Thank you Jay!!!

  Aaron Dewberry (A.N.D)
11 months ago
These guys are great. I come here a lot so I ve started to learn the staff. They are always knowledgeable and willing to help. Don t fear coming here and not knowing everything about the issue. Even if you don t, they can point you in the right direction for parts and fixes!

  Wellness Wednesday
4 months ago
Service was good, but prices a little high.

  Charles Zavesky
2 days ago
Very unhappy workers non friendly, thanks

  Shirley Trinidad
5 years ago
I recently bought some parts for my car but didn't need them after all.I had my receipt and everything was intact in the box. I called the store to see what the return policy is. The salesperson said I could only get store credit. I paid cash and was hoping to get my cash back. It didn't sound right to me so I looked it up online and it stated under return policy that you will NOT get store credit but it will get credited on how you paid for it, so therefore I should get my cash back! So I called back and ask to speak to a manager. I explain to the manager the situation but he kept interrupting me as I was speaking. He kept asking me whats my phone number so he can look it up. I told him but I have my receipt. He said nothing pulls up with this number. I'm like sir I looked up the return policy online and its states I can get a refund not store credit. He starting yelling and said I don't care what you read online, I have a line of people here! I ask him sir what is your name, and he starts yelling again, he says my name is Kevin and I don't care if you call corporate! I'm like sir you are being so unprofessional. I am heading to the store right now to get my refund. 15 minutes later I go to the store only one customer in the store so I go to the counter and ask for Kevin the manager. He would not assist me so he sends another salesperson I told her I'm here for my refund. She needed the keys for the register and calls out for Kevin. He would not come out to the front counter where I was standing. Instead I see him all the way down the other end of the counter and he throws the keys to this young lady. Again how unprofessional, I hope Kevin gets the help he needs he surely is not fit to be a manager! And I will never go to O'Reilly in Highland ever again!

  Benz Driver Too
5 years ago
Place was nice, looked to have what all other part stores have. Being a mechanic myself, is what I look for is the knowledge of the employees. This is why I gave 3 stars! That plus attitude of people. If you work in a part store you should have a bit more then YouTube knowledge!!! (That's my personal opinion)!

  Jason Vaughn
8 months ago
Had what i needed when nobody else had it in stock. And customer service was great

  RIZO MASCOTA
2 months ago
I stop buy at autozone and start buying here

  Gonzalo Hernandez
a year ago
Best customer service! Brandon was very helpful upgrading my battery! Love this place!

  Hetal Patel
3 years ago
I was just there in the store today and they have a awesome service the guy name is Robin he was very helpful told me what I have to do and he help me to order a part really appreciate it he make my day we wish everybody work like him to make this world easy.

  J S
a year ago
When you apply, they will never call you back and that's un professional. Then when you call, no one knows a thing. Don't waste your time .

  Paul Walters
6 months ago
They have what you need at reasonable pricing

  Guy Seydel
a year ago
Shortage of employees. ( One person at the counter), while 3 others walking behind counter, walking into back room like a bake sale was going on ??? ( 3-11-2023 )

  Kenneth Smith
a year ago
Good selection of basic necessities for car stuff!! Didn t shop around so I can't say their prices are better than the other!! Good inventory!!

  NIKOLAS TAMEZ
6 years ago
beat service I ve ever had at an auto part store. The girls in the front are on point and super helpful. Even the store, and general manager keep their place sharp. 5 stars for Highland Orielly

  Safety Department-Chris
4 years ago
I am on my 3rd alternator in 1 yr.!!! Last Friday, my mechanic went in to pick up the alternator that I had on hold.....it was a TOTALLY different part. What are they trying to pull her? Are people bringing in there bad ones and they are just reselling them, hoping it was a good alternator and they just had a bad battery? So now, I am trying to get the labor back for 2 of the labor cost but the manager said, he needs 48hr to investigate!! Investigate what!! Which employee is brought in their own bad battery for a new one?

  Michael Fallon
6 years ago
Called. They had the part and made sure it was ready when I got there. Great job. I believe the sales person s name was Adam (?). Personable and helpful.

  Natal Y
a year ago
The management is horribleThe younger Commercial Manager so he says is very rude and doesn't even know what he's talking about. He's got a bad attitude. I went to Autozone instead.

  Megan Griffin
3 years ago
Very helpful and friendly staff. They go above and beyond in customer service as opposed to their competitors.

  victor LittleVicBigD***ms middleton
8 months ago
Good people. Great service.

  Cheryl Romero
5 years ago
After having gotten off work and having a dead battery we raced here at 9pm because it says on internet open till 10pm arrived at 9:16pm and they were closed. Hours on internet need to be fixed. Disappointing

  Carol Dilbeck
4 years ago
Employees just stand around talking. Wont help customers then when called on it they threaten you and make you leave the store. Very poor management.

  Tim Lynch
6 years ago
Great place for parts and accessories. Knowledgeable staff. Willing to take the time to track down hard to find items.

  Kimberly Thornton
2 years ago
Service was great. The young man helped me locate the part that I needed for my car.

  David Benante
6 years ago
Eric was very helpful with a new style of wiper blade. Above and beyond customer service.Thank you again.

  Ofelia Tovar
3 years ago
I called for a part, and Ruben had it ready for me for immediate pick up. Great service, will come back to this location!

  G Doukas
5 years ago
Great customer service, always go above and beyond to help you with your automotive needs.