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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Denise Martinez
4 months ago
Had a great experience! Brian, the owner, is a great person shares great stories! Very knowledgeable and respectable. My vehicle was involved in a hit and run. Front passanger fender damage. First time using Budds but i definetly do not regret it! Received a reasonable price, the vehicle work was great and the paint job perfect! Definetly recommend hands down.
Kara Micus
2 months ago
Brian is above par! He is a master of knowledge when it comes to vehicles. Him and his team are the definition of what all businesses should strive to be. He always closes the loop on communication. His resourceful dedication to be proactive is relentless. He gave me constant reassurance during a difficult time. I recommend him and his team to everyone. He took my broken car . Advocated fiercely for parts.. spent endless hours tracking them down. I broke down after seeing how they transformed my car. I recommend this above par, family owned establishment to everyone.
erica Carvajal
2 weeks ago
Budds is the Best!!! Best auto body place around! He is so helpful and goes over every detail with you. He keeps you updated and posted every step of the way. Budds cares about every costumer that walks through the door! My car looks and feels better than before!!!
LaTasha Garvin
5 months ago
My experience with Brian is omg amazing. My 2014 Ford fusion was in an accident a lady backed into my driver door and totalled my door. I bought it to Budd him and his crew fixed it with no problems put my new door on with no problems and its like l never had an accident. I recommend him if you've been involved in a collision or accident there great.Thanks Brian your the best.
Brandon Asbell
a month ago
Hands down the best body shop in the area. The owner really cares about his customers. Military friendly with great service and even better prices.
Marcus H.
8 months ago
My 2016 Mazda 6 took a nasty hit a couple of years back and I knew immediately that I wanted Brian and his crew to be the ones to fix it. He has priceless experience when it comes to dealing with insurance companies and he goes the extra mile to help you get the most from your claim. He's also just a great guy and fun to talk to. He also has GREAT integrity which is so important when dealing with auto repairs. If a mistake is made, he makes it right. In the end the areas of my car he worked on looked better than the rest of the car. Like the day I drove it off the lot. He did the same quality work with a 2017 RAV4. He's my go to!
Nory Fit
9 months ago
I googled an auto body near me and chose this place for its good reviews. From the moment I walked in Brian was very welcoming and friendly. The whole process was so quick, smooth and easy. I even received text messages with updates. I will definitely use them again in the future and highly recommend Budd Motor.
Randy Newman
9 months ago
Ran by an honest, talkative guy. They fixed my bumper and rear panel and did a flawless job repainting it. The price was a little better than many of the other estimates I received, and the owner likes to throw in little bonuses and perks. I hope I don't need body repairs done ever again, but if I do this is where I'll go.
J R
11 months ago
I brought my Honda in for repair from a hit & run with major body damage. The owner was great about explaining what was going to happen & gave me very realistic expectations about wait times & the unpredictability of the supply chain from certain car manufacturers. He kept me updated when possible & was always available by phone. The work was impeccable & they damn near detailed my car for me when they were done. I was given great aftercare instructions & the paint is quality. I would absolutely recommend BUDD auto for any work just please remember a lot of delays are due to parts not being available from the dealer so please be patient & polite. My Insurance claim from State Farm was processed without issue. They are a 5 star small independent business & stand out from the countless other auto repair shops in NWI & Chicagoland. 10 out of 10 recommend.Services: General repairs & maintenance, Body & Trim
Diane Boswinkle
8 months ago
Brian, the owner, is great. They do terrific work. Been going here for years for all our car repairs.
Denise Fronek
a year ago
Took my Mazda 6 in for repairs. They took care of everything. Paint was perfect and suspension is spot on! Everyone was friendly and informative. Highly recommend Brian and his crew!Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
Joann Adams
2 years ago
Brian n his crew did an awesome job on my Mazda CX-5. I was rear ended n required a new tailgate etc.you would never know I was in an accident!Above all he was honest n professional n just a really good guy! He values his customers n is willing to go above and beyond.Thanks Brian it was a pleasure doing business with you!Services: Painting, General repairs & maintenance, Body & Trim
Hector Rivera
3 years ago
Budd Auto painted my car after minor accident. The owner is a very decent man. I highly recommend this shop. Thanks Budd Auto!!!
Ty Stokes
4 years ago
I had to come on here and talk about how great my experience was at Budd Auto body. My car was in an accident and as the result I needed an entire new headlight assembly. Brian from start to finish was so amazing! Very understanding and super friendly. Everything was done in a timely manner and I was extremely satisfied. If you need any work done, this is the place to go. Most auto repair shops only care about taking your money and not providing quality customer service. Not here. They care and want you leaving as a happy customer. Thank you Brian. You are a God send .
Vanessa Vasquez
3 years ago
My experience was Budd Motors was phenomenal!! They did an awesome job with repairing my vehicle. My car looks like new. The whole process was a breeze thanks to Brian(owner)!! He was patient and overall an awesome guy to work with! I walked in and was immediately greeted and taken care of right away! I loved everything about this place! I felt right away that I was leaving my vehicle in the right hands. My car was ready at the time given. I was kept in the loop with the process and everything went smoothly. No complaints here. Will definitely be going back and recommending him to people I know. The best customer service I received in a place in a long time. It's greatly appreciated!!! I'm one happy and satisfied customer!! -Vanessa De La Huerta
ken hedgeman
2 years ago
My experience at Budd Autobody wasn't stressful at all as I wasn't sure what to expect when I turned my vehicle in for repair.My point of contact, Brian was very helpful and informative, which made for a pleasant experience.I would be happy to recommend this shop to others.
Robert S
5 months ago
Budd Autobody always does a great job from the smallest repairs, to the largest ones.
Gonzalo Arreguin
3 years ago
I usually don t write reviews but I had to take the time to write one for Brian and Budd Autobody. The absolute BEST body shop in Hammond and I dare say in the whole state. Brian was always attentive to it all. He was on the phone with enterprise and managed to get me a rental. He went over all damage that was done to my vehicle literally the same day it arrived. He was on the phone with State Farm regarding additional damage to my vehicle that State Farm was not going to cover. He got State Farm to cover and pay for all the damage that was Caused because of the crash. This man was on top of everything. I mean EVERYTHING!. I have never had service like this. It was weird to be honest. Extremely glad I decided to bring my car over to Brian. Furthermore, once I got the initial call from Brian regarding my vehicle, I knew I was going to leave it in great hands. Sure enough he did not disappoint. My vehicle looked incredible!! This man went above and beyond and definitely went the extra mile in order to give the best service possible. I highly recommend BUDD Autobody to anyone who needs their vehicle fixed. You would be a fool to go anywhere else. BEST SERVICE HANDS DOWN!!Thank you so much Brian. Car looks amazing!Services: Tires, Painting, General repairs & maintenance, Body & Trim, Wheel alignment
Bennita Munoz
3 years ago
Absolutely the best in the business.Brian is an awesome businessman and all around great. It was so easy to get everything set up and he kept me up to date with the progress. Even when I had to delay repairs, because of employment uncertainty related to COVID, he patiently waited for me to reschedule and gave me the best price.Absolutely recommend.
Esther Marshall
4 years ago
After I wrecked my car door, I was anything but happy but Brian from Budd Autobody completely changed my experience around. He went above and beyond customer service expectations to make sure I was satisfied and had great communication. He s very personable and gets the job done quickly! I ve never had a customer service experience like that before. Soon as I left the shop I called my family to recommend Budd Autobody shop. Thank you again for everything!
Elizabeth Olmos
3 years ago
Always a very satisfied customer Brian and his mechanics are spot on! Always very courteous! Customer service is the best! They pay great attention to detail and understand the customers need! They go above and beyond here! My daughters 2020 Versa looks like it just left the showroom! Thanks for all you do!Service: General repairs & maintenanceService: General repairs & maintenance
Natha Mitchell
a year ago
Brian the owner provided excellent service. Because of the good service I received, I chose to go back and this time service was terrible. I called for an appointment and when I got there the owner Brian was visiting with a friend. He made me wait for a hour and finally I told him I had to leave. He came out and looked at my car and told me to call back for the estimate. I didn't call back or come back for the estimate.
Christopher Maniatis
3 years ago
Moved to the area recently and had no guy to go to. Went to the shop for an estimate and brought the car in the next day. Brian was awesome! Car was fixed promptly and beyond satisfied with the quality of work. If you don t go to Budd Autobody, you are making a mistake.
Nathan Kochopolous
5 years ago
This is the BEST place I have ever been to for auto work. It s done right and Brian will go above and beyond! He is a very nice guy I am very impressed with the quality of service. He cares about his customers and if there s something else wrong the car he will not only bring it up but he will go the distance to make sure he can get you a deal and get it fixed for you. I mean really this place is amazing.
Kenneth Greenlaw
3 years ago
I had been to four auto body repair shops, all in Lansing & Calumet City, before going to Budd Autobody. All of the quotes I received from them were within $100-$250 dollars within the same range of each other. The quote from Budd Autobody however was about $600 cheaper! The work was excellent and on time. My car looks brand new. I hope I won't need anymore body work in the future but if I do, I will definitely bring it to Budd Autobody!Service: Body & Trim
Daniel Haven
3 years ago
Brian has been highly professional, prompt, caring and personable every time me or my family comes in to get work done. Literally one of the nicest guys I know. I recommend Budd motors to all that has any car issues.
john aguilera
8 months ago
Very good atmosphere,and great work. I have been taking all my family cars here for years.
oscar ruiz
3 years ago
Amazing auto body shop with affordable prices. The owner Brian (I believe that was his name) was extremely professional. The work that was done was great. I will definitely bring my cars here if needed.Service: Body & TrimService: Body & Trim
Monica Sharp
6 years ago
I came to Budds Motors through several recommendations and was not disappointed! They did an excellent job on my vehicle including other minor scratches that were on it. The owner called Hertz for me to pick me up then to pick up the vehicle when my car was ready. Great customer service! I would recommend them to my friends and family and would come again! No hassles here!
barb bee
5 years ago
My vehicle has been a few minor accidents. Every time I have taken it to Budd Motors for repair. They are AMAZING ! The repairs made my SUV look like new. And the turn around time was fast ! I highly recommend this shop.