Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Johnson
2 months ago
Josh and his team were fantastic. His communication about my repairs were amazing, and their front desk ladies were so kind. They vacuumed my car before giving it back, and left the car in better condition than when I dropped it off. I would use them again and will recommend anyone I know to them.

  Joanna Claridge
5 months ago
I sent my wrecked vehicle to Gerber (greenwood) toward end of September and due to their booked schedule, my vehicle was sent to the Lafayette store for repairs. I was impresed with their level of communication with me on all matters. Great job on the repairs as well. Will highly recommend them in the future. Thank you.

  Brad Rose
7 months ago
I would highly recommend Gerber Collision in Greenwood. We used them first for an accident one of our cars was in and had excellent results.We later had hail damage on all 4 of our vehicles and chose to use Gerber for the repairs. Again Kat and the entire team at Gerber did great work and got all repairs done in a timely fashion.

  Krista Witcher
8 months ago
Highly recommend! We were honestly shocked that this unexpected repair was little hassle! Gerber was quick to get us in for an estimate and let us know ahead of time about the delay in scheduling and I can understand why! I have worked for 2 other body shops years ago and Gerber blows them away! The truck looks just as new as the day we purchased it! ZERO issues! There are obviously highly talented technicians employeed at this location! Josh gave timely updates and his professionalism was greatly appreciated! We are hoping to not be return customers, but if we have to, we know where to go! Thank you!Services: Painting, Body & Trim

  Nick Gill
5 months ago
Once in shop, the process was very smooth. I received email updates on the progress. Car was finished before schedule, staff is very friendly. Work done was excellent.

  Angelica Martinez
11 months ago
I used this place in the past and liked them! Went in today and was not greeted and thought the overall tone was not welcoming. I explained why I was here( to drop off my car) Secretary Jill was very condescending and not polite. She told me your car is driveable When I was telling her I was there to get the body repaired. There was definitely some miscommunication on both ends; when Gerber originally called and made the appointment, they never said it was just to do an estimate and I would have to schedule another drop off time . I just didn t like the overall vibe. The estimator acted as if I was bothering him. I am supposed to have my car repaired here?!?!? I am not sure I will use them in the future.UPDATE: Ryan the manager reached out to me yesterday, and was so kind, and I really appreciated the fact that he took the time to listen to me and apologize, and just make things right!Service: Body & Trim

  Tony Sahm
8 months ago
At a door repaired here after an accident about a year or so ago. They were very professional easy to work with at that time. The handle broke off that door and I brought it into the shop. They fixed the handle without any questions while I waited. They were extremely nice and efficient. I would recommend them to anyone and would definitely use them again. Hopefully I won't Have to, but if the need arises I will have no reservations about going back there.

  Chris Morris
8 months ago
Great, prompt scheduling and updates from Kat regarding our two-vehicle hail claim. Gerber was quicker than our insurance company and kept them on point throughout the process. Thanks!

  Vicky Zdenek
10 months ago
They not only kept me up on the progress, but they tolerated my initial rudeness, called & explained WHY it would take the time it took, finished AHEAD of schedule & my car looks like I just drove it off the Chevy dealership lot! I would recommend these people to anyone needing car repairs. Thank you, GERBER!Service: Auto glass repairService: Auto glass repair

  Julie Amy
10 months ago
I decided not to use Gerber because of the demeanor of the receptionist over the phone. I had an appointment scheduled and received a text saying that the appointment was canceled. When I called to find out what was going on, she said she had to change the type of appointment and that I still had an appointment at 11 am. I made a suggestion that she should call when that happens in the future, and her response was that she didn't know that a text had gone out. I also had received conflicting information in two different emails regarding the time of the appointment, and her response was that I needed to "take that up with Allstate." Because this left a bad taste in my mouth, and I don't need to be worried about whether it will be difficult to work with them, I decided to use a different approved repair service.

  Mattie Herald
a year ago
Just picked up my car from Gerber Collision and Glass in Greenwood IN. I'm completely amazed how they matched the new paint to the old. They were a great place to deal with for the repairs of my car which was wrecked in June. They communicated well with the process of the work, and finished when they said they would. Thank you for being a reputable service provider.

  Nathen Brewer
11 months ago
Very satisfied with my repair. My car being cleaned was a pleasant surprise. Customer service was also 10/10. Will definitely be recommending Gerber to all my friends and family.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Sara Smith
9 months ago
I am delighted with my car repair. They finished earlier than I expected and kept me updated throughout the process. The staff was friendly and helpful!Services: Painting, Body & TrimServices: Painting, Body & Trim

  A (Hi)
3 years ago
My car was hit and we took our car to Gerber Collision by guidance from our insurance company for the body work and paint. Nicholas was our estimator and was absolutely amazing. He called me every few days and updated me on the work and estimated finish date. He was courteous and very knowledgeable. He always had a smile on his face and it was a pleasure dealing with him. The work done on the car was wonderful. The general manager went above and beyond to make sure we were happy with the results. We even got our car back earlier than anticipated! I would come back here again and again for work on my car. I definitely recommend this place!!!Services: Painting, Body & Trim

  Karissa Farrington
4 years ago
What a wonderful experience! Someone backed into my car while I was at working and killed my poor little Kias front end, I was sent to Gerber by my insurance company for repairs. Can I just say Nick and Ryan were absolutely phenomenal to work with (the other gentleman was really nice too) the process was super easy I was originally quoted 4 to 5 days for my car and they did it within 48 hours my car literally looks like it s brand new!!! I m so happy thank you guys so so much!

  Heather Hollcraft
2 months ago
Got an estimate a few weeks ago and they never sent it to the insurance company.

  Dee Vee
4 years ago
I received a free estimate on some body work I needed done to my car. The staff was friendly and polite. Sadly tho, the quote was very very high for the amount of work that had to be done. So I had to go with one of there competitors. It seemed to me that once they were aware of the amount of my deductible the price of the repair tripled. Be aware don't share!!

  Oona Smythe
4 years ago
I am 100% satisfied with my car repair experience. I enjoyed the text message updates as well as the calls to let me know how the repair was progressing. I was excited to get my car back earlier than originally estimated.

  Miranda Linville
3 weeks ago
Great job! Very quick! Looks great!

  Cory Wilson
4 years ago
Recently had my tires replaced at a tire shop and they damaged my car. They told me to get a quote from a body shop so I did an online quote with Gerber. That went smoothly. Turns out the shop was also a partner with the tire shops insurance company and they forwarded the file to Gerber and told them to take photos, get the mileage, and an estimate of the damage. I get there for my appointment and I'm not even there for 5 minutes, and no one seems to know why I'm there. I don't know why it was so hard for them to just get the file off their computer. Guy looks at my car for a minute and was like "this online quote looks good enough to me just forward that to the insurance company". Doesn't even shake my hand. So I forwarded the online quote to the agent and sure enough they needed more info than was in that quote. I requested a different shop and won't be going back!

  Anessa
4 years ago
Great people and awesome work! Much better then the dealer previously done. They fixed my back bumper and replaced my bumper cover. Even let me pay to fix other corner on other bumper corner at a better rate since they had cover off they also replaced my back side panel and awesome paint highly recommend

  Laura Martin
2 years ago
Gerber did an amazing job on my and my mom's 2018 Subaru Forester. I had been hit twice in under 2 weeks and was to point of being afraid of driving. Our car looks like it was never sideswiped nor rear-ended.I worried about electrical problems due to rear impact being primarily on the RAB sensor and that was silly as everything is perfect.The gentleman that showed us our finished Forester went above and beyond to show sensitivity when asking about my ZoeStrong sticker on my side window. My obvious grief with having lost my only child, Zoe Nicole Martin, at 7 years old, due to negligent homicide, a couple years ago was taken into account via extra kindess in dealing with my mother and I. I cannot say enough good things about Gerber Collision and Glass in Greenwood, Indiana.-Laura Martin: Very Satisfied CustomerServices: Painting, Electrical, Body & Trim

  Marilyn OGara
5 years ago
I had my fuel door painted and replaced on a 2013 Toyota Tacoma.I dealt with Matt and was so satisfied with the outcome. I have been in the automotive industry for over 20 years and would highly recommend this business.

  Shaun Barrett
3 years ago
I brought my 2018 Honda Accord to Gerber Collison expecting to receive my car in great shape after they were done. I read the reviews on every body shop within 30-40 miles from me as I wanted my car to look like it did before the accident. I get a call that my cars done within two days, I get my car home and get to looking at it, only to notice there is noticeable imperfections in the paint and the body lines they repaired on the bumper cover were not matching the rest of the car. I bring it back the next day only to find out the GM Ryan acted like I was making up the bad body work, long story short Ryan tells me that I need to leave and insurance will have to figure it out. So I take it to another body shop I believe will fix my car right, one of the managers at the recommended body shop Caliber Collision immediately noticed the poor body work Gerber glass and Collision did on my car. I received my car with a new oem replacement bumper and the paint and work look 110x better.Come to find out my impact bar behind my bumper cover wash smashed in, and Gerber didn t replace it. Caliber Collision replaced the impact bar and the bumper cover. The car is now how it should be from factory . Don t pay the outrageous price here for a macco job.Services: Painting, Body & Trim

  Isaac Capshaw
3 years ago
Don't use gerber Collision in Greenwood. I just had my truck taken to them after somebody pulled out and hit me on the front end. Today I just had truck blow radiator fluid everywhere. the truck popped both radiator hoses, alignment is out, and my front wheel was hitting mud flaps. My first return trip they fixed the wheel hitting the mud flap. NowAfter calling them for a second return trip they won't warrenty the work said they didn't touch the radiator. I said I got hit in the front end how did you not touch the radiator.? Got into an argument. Long story short insurance won't pay, they won't warrenty the work and now I am stuck fixing my truck on my dime after getting hit. All things I can do outside of the alignment. So angry that folks won't do the right thing. I am also still waiting on lights to come in so the truck isn't finshed. I amjust tired of poor workmanship and customer service.Services: Steering & suspension repair, Painting, Body & Trim

  Tucker Hewitt
4 years ago
Great work! I had the front bumper of my Audi refinished. Looks like new and the price was very reasonable. Matt was great to work with. Fast turnaround. Great job!

  Julie Marie Hurt
2 years ago
Took my car to Gerber for two insurance claims. They did a fantastic job and handled everything with the insurance. Highly recommend them!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Frank Babcock
6 months ago
Easy process, constant updates while the work was being done and my car looks brand new again.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Joe Lou
2 years ago
They did a good job on body work on my mustang. Despite a few issues with insurance all was handled professionally.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Corey Shelton
a year ago
They did a phenomenal job repairing my vehicle.