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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony W Bowling
5 months ago
I will make this short and simple I have all my life done business with Jack and Sons and always been treated like gold until the week end of Oct 13, 2023.they need Jack and his oldest son back cause their customer service is the worst I have ever seen they don't deserve 1 star. Don't use them, that's my recommendation to family, friends and public
Tessa Emarie
5 months ago
These fellas have always been there for me when I needed my car worked on or cheap tires whenever they could & are very honest when they didn't have what I needed referring me to other helpful places that did. Thanks guys!
Alexis Cain
7 months ago
I had a great experience today! I highly recommend this place, Larry was great!! Will definitely be back for future parts, can t beat the price or the customer service!
Jennifer Hale
9 months ago
Very helpful. I needed a replacement side mirror glass for my car. Although they didn't have one for my particular vehicle they gave me the number of three other places to call and one of them did have it. Great bunch of guys and get reasonably priced for their work.
Richard R
3 months ago
Good guys,doing good business on used auto parts,sales and service.Jack is such a hard worker pay attention he'll teach us something!!
Lora Young
3 years ago
This place has the worst customer service I have ever experienced. I dealt with Larry who has to be the rudest person I have ever encountered. I just tried to take back a part that I spent $50 on that did not work so I am just out $50 because they do not do refunds. Larry needs to realize that I am the customer and whenI say it doesn t work it doesn t work. He also needs to learn how to talk to customers. I will tell everyone not to buy from him because he doesn t stand behind what he sells. Word of mouth is a very powerful thing
Bob Marley
4 years ago
I have dealt with these guys (due to more affordable prices)several times and do not recommend. Larry is very unprofessional scolding other employees for selling a part for the supposedly wrong price. They change prices like the wind and pretend to not know anything about it(a lot of scamming). Larry is very dishonest and does not hold up behind the work done or the parts and is extremely rude to customers and employees. He states you want It fixed it will be another x amount of dollars even though should been included in work done or something he broke while fixing other work. I haven't had any issues with anyone there except with Larry. I haven't had any problems with the few used parts i got but shotty work(not fixed right) and scams on costs.
Brandon Whalen
9 years ago
The service is always very personable. We had an issue with a part that was being installed and they were great at explaining what needed to be done to get the job done right. I really appreciate their honesty, pricing is super too. A+
King Zakyu
4 years ago
Went for a tire repair, and the people here were really nice and very fast. They didn't make me wait, and they gave a fair price. I paid extra, just because they were nice and efficient. Thanks!
Jonathan Moody
6 years ago
Got a part for me I could not find anywhere else and pulled it quickly. I also saw how they Interact with other customers and they treat everyone like they do each other.Also referred me to a good local eatery, Carol's so I could wait more comfortably
Allye Osborne
2 years ago
Bought my first car here paid $1200 cash for an 03 Ford escape and left it there over the weekend and Larry had fixed what was wrong with it. It would shake .. once I hit 40mph. And now here I am again a year later with the same problem been trying to get someone on the phone to tell me what it was they fixed back then and what was wrong wit it. But all machanics there are very nice and helpful. Best believe I'll be calling when they're open to get this car fixed. Thanks Larry & the Machanic team Much love
Natacha Lambert
7 years ago
I do not recommend using this business......not only have they lied about testing their parts, they provided 2 bad transmissions and refused to refund our money after they could not produce a working transmission. They then referred us to their brothers shop with the promise of a working transmission and they installed 2 bad transmissions as well. Stay away you are better off going to a real shop and doing a rebuild.
Joseph Egly (joe)
3 years ago
This is a great place!! Everyone is polite and helpful, they are small town but you get all your needs and wants found here.
Zacharie Pate
4 years ago
They are really helpful and willing to put my motor in my Dodge Ram pickup. I would go here if you need any parts and they will help u as much as they can. They are also really nice people
Jared Johnson
a year ago
Good Parts. Fair Prices. Great Employees. Family Owned & Operated.
heather hunnicutt
4 years ago
The guys there have always been very helpful and if for some reason they couldn't help then they pointed me in the direction of someone who could.
Denise Wicker
4 years ago
Jacks has always helped our entire family out with tires. Great place come and at least ask them if they have what ya need before going elsewhere.
Adam Bass
8 years ago
Honest people and they have a lot of parts I go their when I'm looking for a deal on a part I want friendly service I always check their first
Anthony Lockman
6 years ago
These guys have been helping me for years with honest and professional service and i turn to them first for any of my needs in auto service!
Dave Jones
2 years ago
Had the right parts I needed at an affordable price, will visit there again!!!!
Wayne Deutsch
8 months ago
Well organized.. helpful owner
Linda Reed
4 years ago
Very helpful & friendly place & prices are so reasonable. Love Jack & Son's
Dennis Dunn
2 years ago
Good price for used tire included mounting . Only took 30 minutes.
Ashley Swanson
6 years ago
I l0ve this place Jack is a. Amazing man works qitg his customers and will help u always. Thanks jack and larry yall rock
Tina Covey
4 years ago
Very friendly personal.takes pride in their work.helps lors of people
Geoffrey LaFlower
3 years ago
The guys there were helpful. Too bad they didn't have the part I needed.
Freedom Construction of IN, INC. Franklin McCarter
4 years ago
Great customer service and staff was very friendly and helpful.
Joel Surber
5 years ago
They have always given me a fair price and got the job done quickly
Jennifer Hale
a year ago
Very good experience here, always
Alicia Zantow
5 years ago
We have been going to them for 10+ years. LOVE THEM!!