Costco Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katie K.
a month ago
Pretty happy with my purchase and experience. The full set of tires I bought look nice and durable. Definitely will be making more tire purchases at Costco in the future. The wait time took a little longer than I expected. But I don't know how long it takes for something like this so I suppose a little over an hour may, indeed be reasonable. So I just kicked back and relaxed on one of their display sofas with my feet up flipping through Twitter/X.

  Antonio Ruiz
4 months ago
Terrible service. Waited 2 hours after making an appointment 2 weeks prior. Received phone call only to be told my lug nuts were over torqued and could not be removed. I torqued my wheels to 100lbft a month ago. According to Josh their impacts are limited to only 100ft lbs. (Many trucks are torqued well over that number so that doesn't make sense.) I am ASE certified and I work on my own vehicles, I don't have a tire balancer at home so I figured I'd go here only to be met with an all around abysmal experience and petty excuses. Waste of time. Disappointed

  Yasmin McBryde
2 years ago
I wish I could give negative stars. Extremely disappointed with service. They opened the compartment in the trunk of my suv and left it a mess with something dangling underneath. Unprofessional and abysmal service. I talked to a manager and all he said was well sorry for the inconvenience. Yes it s a huuuge inconvenience. I drive an hour one way to go to Costco and I ve been a member for decades. After this experience I will not be going back and I will not be renewing my membership. Save yourself the trouble and go someplace else!!

  K Richner
11 months ago
I love Costco but as with all of them and other big box stores the parking lot is not well thought out never enough parking for disabled people, we had to park all the way in the back to get a spot big enough so we could get in and out of our vehicle. I know part of the issue is there are people out there that borrow a disabled relatives vehicle or use others disabled placards. More spots need to be set for disabled people not just what the laws require as a minimum!!! This is a problem nationwide! We were fortunate to get a spot at the end of the walkway with yellow lines on one side so our vehicle could open the doors completely so my wife could get in and out.

  April Andersen
a year ago
They were very helpful and straightforward with me. My tires and lug nuts were in bad shape and they were great. However, it did take almost 2 hours. So plan more time than you think.

  Joy Whitfield
a year ago
They were crazy busy and a blizzard was on the way, but they got me in on time for my appointment. Got my new tires really cheap, they noted my lugnuts were stripped and changed those. All good things. The only complaint I had was that they left the paperwork without letting the desk girl know and I sat there for another half an hour. I got Bridgestones on sale and mounted for $700 plus another $30 for the new lugs.

  cooscoe
a year ago
The original 2 stars was far too generous. I've called them 10 times wondering where a tire ordered over a month ago is, and the only call I've ever received was to tell me what I already knew, that the tire needed replaced, DUH! Original 2 star review: Very slow service without much help or engagement. You could be waiting weeks for a simple tire change here.

  Tina Reyburn
2 years ago
Bought 4 new truck tires and everything went smoothly. Ordered them online and had them installed at the Mishawaka store. Tire dept called the same day to install them. The crew installing the tires were very competent. Tire servicing and warranty is excellent. Definitely recommend.

  AJ Random
2 years ago
Great service. They tell you the out the door cost when quoting. It includes many extras that other places offer as upgrades. They were selling Michelin and Bridgestone brands. I went with the Michelin Climate 2. They have been excellent in the rain. We shall soon see how they do in northern winter snow.

  Jim Matthews
6 years ago
Prices are decent but you have to jump through a LOT of hoops and an act of God needs to take place to have them installed. They won't take appointments on weekends and it's first come, first serve. I arrived three different times 15 minutes prior to opening time on a weekend and by the time I got to the counter the wait was 5 hours.Here is the real punch in the gut: you have to leave your vehicle AND your keys for the ENTIRE 5 HOURS!! Be advised they WILL NOT LET YOU LEAVE IN YOUR VEHICLE AND COME BACK. So, here I stand in my local Costco during my 5 hour wait to have my tires installed (3rd try) 6 WEEKS after I payed for my special order size tires.Never again Costco tire center. Buyer beware.I hope I never have a problem with these tires. I can't imagine the difficulty of having a repair made. My guess is their warranty is useless because you will have to wait for 5 HOURS to have any work done.

  Jennifer Stabler
2 years ago
BUYER BEWARE, THEY DO NOT STAND BEHIND WARRANTIES. I got tires in April of 2021. Apparently they report that they told me I needed an alignment, which is supposedly written under the warranty section that has a bunch of what I think looks like general information, especially because they state information about AWD and 4WD which I don't have. They verbally talked about how important it was to get my torque checked after 25 miles and get them rotated at 118000 but nothing about recommendations about an alignment. Of course I can't prove that. The first thing they asked before looking at my paperwork is did you get an alignment? I suppose this is there way out, if I got an alignment it would be the other companies fault and if I didn't it would be on me. Now mind you I had my previous tires on there for 6 years without issue except they were old. They tell me that may be because they were made out of a different compound, really! I'm just very disappointed in Costco. The manager in the tire service told me he would call me back tonight because he was the only manager on duty. Interestingly though, a different manager that doesn't even work in the tire department nor someone that even saw my tires called me and said there is nothing they can do. PLEASE STICK with BELLE TIRE, DISCOUNT TIRE OR MONTIETH. The people that actually specialize in tires. I really thought before today Costco was a reputable company.

  Rich
7 months ago
Very helpful employees. Friendly. Very good selection of tires.

  Mai Regan
a year ago
Extremely annoyed I ordered tires online made an appointment for 10 am..was told I need to check in and waiting behind walk ins and front desk extremely rude Im hearing her saying to walk in apparently making an appointment means nothing here. I will not return here again for any tire or auto service.

  Dean heintzelman
5 years ago
I have gotten tires from costco before and never had any issues. This time when I called they told me the tires they had available they didn't feel comfortable selling to me because they couldn't guarantee the quality. I'll skip costco this time but they will always be my first stop when looking for tires. Thanks, costco!

  Thomas Cera
a year ago
Friendly and efficient. It was easy to get an appointment. They were on time and finished within the stated window.

  Dave Collins
4 years ago
Tire techs were very helpful! Fixed problem with no cost and no wait! I would rate higher than 5 stars for sure!

  H A.k
a year ago
You'll get better customer service at Discount Tire and Katie made sure to make that very clear.

  Chris Combs
6 years ago
Great team of guys there. Quick and professional. Worked with me to get things handled within my timeframe.Couldn t ask for more.

  Michael Coffee
2 years ago
Super easy and convenient. Won't ever buy tires any other way.

  Jimmy Tull
5 years ago
It feels like their goal is to serve you, not just make money off of you. I'd recommend.

  Keshava Mysore
5 years ago
The price is good, the service is reasonable and affordable. The staff is nice.

  eric clinehens
a year ago
Fair price and fast service

  Kristie Grontkowski
2 years ago
From start to finish great customer service

  Lisa DaDan
5 years ago
Fast, efficient, good at what they do.

  Bobjr27
3 years ago
Great people and great service.

  Taylor (TayTay)
2 years ago
Best tire service

  Ed Foy
2 years ago
Great service