Jim's Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Benjamin M
a month ago
Great place and super nice people. It is my go to place for service and repairs

  Ken Etter
2 years ago
Excellent service. Honest and trustworthy people. I ve been taking my vehicles to Jim s for years. They are the best!Just had my vehicle serviced here and wanted to update this. Scott and his crew are the best. They really take good care of their customers and do excellent work! Thanks!

  april reinhard
a year ago
oh my gosh. they texted me when they were done with my vehicle's inspection, and they sent me a link to a whole report they'd made that i could view online. the report clearly indicated if each component was ok or needed maintenance, and they even attached pictures of each part of my vehicle to the report so i could see the visuals for myself! whaaaaaaatt?!?! like, have you ever heard of an auto repair place doing things like this? no. this is EXCEPTIONALLY customer friendly and amazing customer service! 500 stars! wow! i'm so impressed!! thank you for really considering your customers' experience, jim's auto care!! wow, wow!

  Marian Litzenberg
4 years ago
All of the staff are so friendly and very knowledgeable. They will service your vehicle quickly if you have an emergency. They work very hard to keep up with the demand. I often see them working late to working on vehicles. Very reasonable priced. Absolutely LOVE Jim's Auto Care!

  Jennifer Fisher
4 years ago
My family and I love Jim s auto care. We always get great service for a great price. Everyone is very helpful and friendly, this is truly an honest shop to do business with. I can stop by anytime and Scott always makes time to talk to me and answer my questions. Jim s is the best mechanic shop I ve ever found. Customers for life.

  Timm Phillips
4 years ago
We have been using Jim's Auto Care for about a dozen years now. I used to do all my own work, and now I do none. They are great, and I have a rapport with both long time mechanics. They kept one of my cars going well past 250,000 miles, and my other one is almost at 100,000 miles. Great people, great work, great work ethic.

  Ed Graf
7 years ago
Jim's is by far the most honest, reliable, and reasonable car repair shop I have ever used. Their expertise is high, and one can trust their work & their recommendations. I have been a happy customer for over twenty years, and in that time, they have often gone well above and beyond expectations.

  Rachael Satterlee
5 years ago
Such a nice guy! Tonight I locked my keys in my car. I was prepared to be on hold with roadside assistance and have to wait on them for over an hour, which would have been a pretty big hiccup in the night. My son s barber suggested Scott and he was over within minutes to help me out (note this was even after normal business hours, he was kind enough to come help during his free time!). I was so impressed with how kind and professional he is that if I ever need any car repairs he will definitely be my guy from now on!

  David & Stephanie Leininger
3 years ago
I would recommend Jim s Auto to anyone looking for a great mechanic! Scott does a fantastic job and extremely thorough and kind. I brought my 1977 Chevrolet Camaro Type LT here to have some brake, suspension, and transmission work done. Scott did a fantastic job and informed me what did and didn t need repaired. It s hard to find a mechanic these days that you can trust, but Scott at Jim s Auto is just that person! I will only go to Jim s Auto for any car issues from here on out. Thank you ScottServices: Transmission, Steering & suspension repair, Brakes

  Jeanne Taylor
a year ago
Can't say enough good things about Jim's auto care! Family owned, honest, and great work. They care about their customers.

  Cassidy Eicher
3 years ago
My Chevy Cruze had one problem after another and they did an awesome job at making it a priority to help multiple times. I was also told about a warranty I wasn t aware of that could be fixed for free instead of them just fixing it and charging us. I would highly recommend them as a trusted place to get things fixed!

  Amy Dillingham
6 years ago
Trustworthy, dependable, experienced and wonderful! You know, when you're a girl, and you wonder if the mechanic is trying to rip you off because you don't know as much as him? That would NEVER happen here! This is the only place we have our cars fixed! If you have to wait a little while to get in, it's because they are the best and it's worth it!

  Cindi Osborne
9 months ago
Very nice staff and good quality service. Only place we trust with all our vehicles!

  RBellis1776
5 years ago
The owner set aside what he was doing to fix my tire so I could get back to work. He most certainly lost time and money by doing me a favor. It's people like him that make America great. I would recommend this shop to everyone.

  Steve Largen
4 years ago
The most honest, trustworthy shop on the planet. Scott is truly a rare breed. The guy is a machine who works non stop to keep his customers on the road. Great folks!

  Jeremy Hankel
4 years ago
Very thorough inspection with pictures and explanation of findings sent to me. I truly felt like l found an honest mechanic shop. I do most of my own auto repair, but need a good mechanic at times. I'll be back again to find out.

  leitch life
4 years ago
Fair pricing and a job done right the first time. Their communication through calls text and photos are something I've never seen or received before! Highly recommend..

  Ashlyn Muller
4 years ago
Reliable always gets my truck in on time or earlier than it's scheduled for, gets my truck fixed and running like new when I need it great place to put your vehicle u can trust them for sure

  Cory Belvin
5 years ago
The best of the best. Scott knows what he is doing and cares about the work he does. One of the most honest guys you could ever meet. I will never take anything of mine anywhere else.

  Barry G
2 years ago
Scott is a great guy and even better mechanic! He treats everybody fairly. I trust him with all my vehicles!

  David R.
5 years ago
Been going here ever since I lived in Grabill. Very quick, and polite. Great with prices, and getting a quick appointment scheduled.

  Ryan Donaghy
7 years ago
Most reliable and trustworthy mechanics I have met. We will be taking our vehicles to Jim's as long as there doors are open!

  Jared Poiry
5 years ago
I cannot thank him enough! Bailed me out of a horrible situation in a half hour. Very reasonable and friendly. VERY RECOMMENDED! Thank you!

  john adams
5 years ago
Great service at a fair price! Scott and his team truly care about their customers.

  Cameron Miller
2 years ago
Kept us in the loop and worked with us to make sure we were satisfied with the fix. Really grateful for their time.

  Gary Jefferies
5 years ago
They are the best automotive experts!!! They really help people and everyone is very pleasant to talk to.

  Austin Edwards
6 years ago
Super knowledgeable and friendly staff. A very good place to go if you need a mechanic.

  Kathy Worman
2 years ago
They do great work, trust worthy and keep you informed of everything.

  Ed Alleger
7 years ago
I've been doing business with them for over 25 years and NEVER had a bad experience.

  Jim Ash
5 years ago
Family run, excellent service, they care about their customers. Our family has been going there for more than 20 years.