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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandy Whitfield
2 months ago
My husband and I purchased a vehicle from pep and the entire process they was there to help and honest and informative. Got my husband and I in the vehicle we wanted and they are HONEST and upfront if something is wrong with the vehicle they do whatever they can to get it fixed I HIGHLY recommend coming here for your next vehicle purchase
brad abbott
2 months ago
It was one of the easiest best places to ever get your car. Very respectful people. Very good prices. Very good quality. I give it five stars up
Alyssa Damron
3 months ago
If I can give 0 stars. I would. My brother purchased a van from Pep a couple of months back. The same day that he bought it the muffler fell of and had to fix it. Then we turn around and a month later the come and repo the vehicle over something that never happened! The repo guys disturbed the peace.. Threatened not only my brother but my husband as well. Asked an attorney on what we could possibly do and if they illegally did something. Attorney advised us that if pep auto or the bank had tricked us and disturbed the peace that it was indeed illegal. Called and talked with Kiley, who handles repossessions and at first a few weeks back she was kind ... then when i mention they would be sued she had to come up with oh my butt is saved and I have videos of all interacts. Totally unprofessional and DOWN RIGHT RUDE!!!!!!!!!!!!!!!! Their repo guys trespassed on private property everyone is rude ... they don't know anything about cars. Then their repo guy told my brother to "meet him at a gas station so they can handle it like men" !!! Got it all on video!!!!!!!!!! So pep if your looking at this see yall in court!!!! imma make sure yall shut down!!!!!! Or at least the ones who dont know how to talk to people get fired
Basil Davis
2 weeks ago
I ve bought 2 cars 1992 ford mustang 5.0 and still have it today , also bought A 1995 ford f150 4x4 and still runs and drives like a new one thank you Paul of peps auto basil
Bryan Davis
3 months ago
Just recently went in there and bought another vehicle had a great experience yet again let me drive the vehicle for the third time before my final decision vehicle drove great and it was everything I looked for always a reasonable guy to get along with if you have any problems always get with him and he will help you resolve the issues the best he can and if you ever come in a tough time he will work with you the best you can y'all can see here and read all the horror stories reviews all you want but how did that person go about their problem and did they get with him to help resolve the issue and most times are going to be no I've never had a problem
Mike Szymanowski
a month ago
They are amazing with customer service and always trying to get you in a car that fits you
Olivia Crecencia Romo Mora
4 months ago
Bought a car from pep not only was the battery to the vehicle not properly connected but it also had an oil leak and the cv joint were cracked took it back and even gave him an extra $700 down for a different vehicle and this vehicle has an oil leak as well and instead of doing what he said he would do and fix it he just told me to have someone plug it up lmao what a joke this old man and place is.
Soulreaperx3
9 months ago
My friend and I needed a car nobody was willing to work with us. Paul and his entire team are so friendly and helpful. They got us in a vehicle the same day. I will recommend pep auto to my friends and will go back again for all future vehicles. Thank you pep
Jedrian Alvarado
2 years ago
Got a pretty nice car with no credit and a reasonable down payment and monthly pay. They really care about you and making sure you're good with the car you want.
Kristy Roe
a month ago
Great guy gaves a great deal! Totally enjoyable experience
Chad Weddle
a year ago
Pep went above and beyond to get me the truck Ive been wanting for a good price! They have fair prices and they will work with you no matter your situation. Great place to buy a used car, and id highly recommended you stop in if your looking to buy a used car.Thanks Pep!
Wayne Goforth
3 years ago
I have recommended Pep Auto to all my friends. They will treat you fairly and from start to finish . If you need dependable transportation at an affordable price, check them out.I showed up at Pep Auto today, in the same truck that I bought off his lot over 5 1/2 years ago. Just like back then, Pep greeted me friendly and was ready to help me in any way he could, get into the vehicle I wanted. I highly recommend Pep Auto to everyone. If my experience with my vehicle, is any measure of the quality and integrity of Pep's. Then I'd say you can trust to be taken care of at Pep Auto.Thanks Pep. Talk to you soon
Adalid Lucas
8 months ago
I had a really bad experience with the two Hispanic ladies that work there, they are rude and unprofessional, most of their cars are so dirty and old. Don't go there, they just care about your money.
Samantha Campos
5 years ago
Good place to get a nice car ! I went there and traded my car in and drove away with a really nice ford focus the same day! PEP worked with me to get me into the car that I WANTED not just a car that he shoved me in. Many lots don't actually listen to what you want they are just worried about the sale. I recommend anyone looking for a nice vehicle to go to pep! Friendly staff and great financing !
Stephanie Wallen
a year ago
He is Very pleasant and answered all my questions before I even asked them when I called. He seems like the type to care about his customers and will work with u the best he can to get u into a vehicle. I would definitely recommend
Steve Sorenson
11 years ago
I had excellent service from day 1. Paul the owner, let me have the car for several hours to test it out. The car was clean inside and out. I got a great price and good financing through them as well. I appreciate their professionalism when communicating with them during the last twelve months. I've had the car for over a year now (finally paid off in full) and never had any major mechanical problem. Thanks Pep!
James Fischer
6 months ago
Friendly and helpful staff that makes the car buying experience enjoyable
Andrea Sorensen
5 years ago
Great place to get a car. We fell way behind but always kept in contract. Paul always works with us I'm very happy with price too. I'm almost paid off. But I'm already looking around his lot next is a sports car or a bike
Armand Defelice
5 years ago
Ive rated Peps before and my positive comments have not changed. Peps have gone above and beyond expectations for a used car facility. Paul is a decent upstanding gentleman that will bend over backwards for you. I couldnt be happier. If one is looking for a used car, I highly recommend Peps for all your car or truck needs.
Luis Martinez
2 weeks ago
Had no trouble with customer service
Jessica Johnston
7 years ago
Worst place ever to get a vehicle. I had to fix the vehicle I got from them FOUR TIMES in 5 months, that's ridiculous. I've been to a buy here pay here before and they were amazing. I wouldn't trust Pep Auto ever again. They rig their vehicles to work just for a couple weeks and then they start falling apart. Finally got tired of it, and told them to come pick up the vehicle. Just wish I could have been home to see the damn thing be taken away, would have made my whole day. PEP AUTO SUCKS!!
lucas williams
5 years ago
Let me post an honest review from my experience with Pep's today. And let me state first off that I know I am in the market for used cars and my expectations are relatively low, but today I was completely underwhelmed.I went to look at a 2006 Honda Accord Coupe advertised with around 87,000 miles listed at $7995 with trade in or $6995 without. I spoke with Pep prior to making my way there to look at it, and he described it as a great car, low miles, drove great, and that helped me decide whether or not I would make the trip to look at it. The retail book value for this car in "excellent" condition is right around $7000-7700 - and the pictures of the car for sale looked nice so I figured the car would hold that "excellent" retail cost. Once I had arrived, Pep introduced himself and instructed me to pull the car around closer to the office so he could put a plate on for test drive.-First thing I noticed before entering the car was the trunk was not lined up with the rear fender - with about half inch gap of the trunk higher than the fender line. AND the trunk would not open. Previous accident damage? I thought, "hmm...that's weird, the carfax (which I purchased for 40 dollars) showed that the car had no prior accidents with immaculate history.-Second, upon entering the car - there was zero fuel - like if this thing would have been driven 5 miles it would have stalled from running out of fuel.-The car was missing the rear view mirror.-The A/C & entertainment console was completely replaced with a cheap aftermarket (not OEM) console, and neither the A/C nor heat would turn on.-The sunroof was completely out of track and would not open.-So I thought, "hmm...okay, well at least maybe the car runs okay since it only has 87000 miles..." WELL...started the car and immediately heard a loud, rapping/knocking noise very similar to what I've heard with similar cars when they've thrown a rod - meaning engine is on its last leg and was probably not going to last much longer. In the car world this is a very, very bad thing to hear. And in all honesty, the engine would have probably lasted a little longer than the 1000 mile warranty that was being offered, so once the engine locks up after that 1000 mile warranty, you'd be completely SOL.One thing I was wondering was, how can the car have that problem and there not be a check engine light on? And then I remembered- I had called Pep prior to coming to look at the car and told him that I was going to be looking at it. Did he possibly have someone reset the engine codes before I showed up?After I pulled the car around, I politely stated that I was not going to continue with the test drive of the car. With the work this car needed, it could easily only be worth $1,000-2,000, which was probably what Pep's business purchased it for at auction.BE VERY CAREFUL WITH THESE MOM AND POP SHOPS THAT BUY/TRADE THESE AUCTION CARS AND THEN PUT MINIMAL WORK INTO THEM AND THEN TRY TO SELL THEM AT "EXCELLENT" CONDITION VALUE.
Zeke Brown
4 years ago
Let me tell you something about this con man here. He would love to be friendly with you until you buy the car, but after that he doesn t care whatsoever about you. Went and got a car from Mr. Paul the scammer himself, he sold me a car and on my way home, would you look at that the check engine light gives me a nice flash. So I have my mechanic look at it and it s just a misfire, which is no biggie. But I tell him to look over the entire car and comes to find out the ball joints are completely shot. So I call Mr. Scam Artist and he doesn t even believe me, and told me he had this car looked over by his reliable mechanic.. long story short don t go here. Go somewhere else.
Loren Kaufman
11 years ago
I am satisfied with the vehicle I bought, but there are some things you need to look for. They paint over any rust on the vehicles so that they are not as noticeable. After I have had my truck for a month the paint started to chip away. The spark plugs were corroded, air filter was really dirty, and battery was bad. I haven't had any major repairs needed.
Donald Scott Lacey
11 years ago
I was on vacation in the area and wound up having a wheel bearing go out on my Expedition. Being on vacation and low on cash, Pep offered to help me get the part I needed at a greatly reduced price. His help was instrumental in my being able to enjoy the rest of my vacation knowing I was not going to be stuck without transportation. Way to go Pep!!
Kris Stowed
4 years ago
Been doing business with PeP Auto for over 20 year's. Pep has always been helpful and easy to work with on payments and vehicles. Best buy here pay here lot in Goshen. A corner stone of the community..
Curlyheadaleee R
4 years ago
Great service. The only place that helped us get a car we wanted at a reasonable price and payments we can afford. Get customer service!! Thank you Pep.
Barb Cotrel
11 years ago
I have had two cars from PEPs and other than normal wear and use parts there was nothing wrong with either of them. When the water pump went out on one PEP even helped get the part! He didn't have to do that since I had the car for over a year at the time and up to that point there were NO problems. When our household had problems making ends meet PEP lowered the payment for Three months so that we could keep the car! Yes it's a 12 year old car but I know I didn't have the cash to buy one on the side of the road and with less than stellar credit the larger car lots wouldn't even let me test drive a new car. PEP has never done me wrong and having a small payment on a 12 year old car beats walking anyday! I would highly recomend PEPs to anyone, and have even sent my own family there to look for cars since he has a wide selection!
nancy merkle
2 years ago
I have been to pep auto for twenty years for my self and family they are great and show care no pressure fair prices I have gotten six vehicles in the past twenty years And Just brought my grandson there and I am so happy for him he loves his car Thank you pep auto .
Terry Humble
6 years ago
Great staff,always friendly and helpfull ,have bought several cars from pep over the years and have never had a bad experience.quality vehicals at a good price,and if u have mechanical issues paul is always willing help any way he can to get u back on the road.PEP auto is where i buy my vehicals!