Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Johnson
5 months ago
Great service! They had my truck ready the next day. Very nice people who know what they re doing.
Indy ProStringers
7 months ago
In 2019, I had an electric issue with a 2006 Honda Accord. A rodent had chewed some wires and the transmission was not shifting properly. A new electric harness was over $700. Ken's spliced the areas the rodent(s) had chewed and my Accord is still running fine in 2023 (four years later). I would recommend.Service: Electrical repairService: Electrical repair
Mike Hartman
9 months ago
Car electrical issues jumped out at me and of course on a holiday, July 4. At 8am I called on the 5th and they had me bring it right in to fit me in. By 9:45 I was on my way home with a fully diagnosed and repaired vehicle and that includes time spent waiting on parts to be delivered. The staff I dealt with were very helpful and I couldn t be more pleased with my experience. Hopefully never another electrical problem but if I do I definitely will be a return customer.
Kevin Mullen
a year ago
I ve used Ken s Auto Electric in Franklin several times for my vehicles even though it is a 45 minute drive for me. They know what they re doing and have always been fair and honest with me. There were a few times Ken could have charged more but because the fix was simple (for him) he charged little or nothing at all. When you find someone you can trust, you want to support them. I highly recommend this business, not only for their competence but also for their integrity.Service: Electrical repair
Justin Kline
a year ago
Amazing Shop. The literally in 5s diagnosed a problem I ve been having for years that multiple dealerships couldn t figure out. They had my car going the next day and their prices were extremely reasonable. Couldn t believe the work for how good the price was.
Chloe Barnes
11 months ago
I ve taken a few trucks here now for various electrical problems. Honest work and fair priced. Love they are willing to explain what they did
Jeffrey Galbraith
a year ago
We have used Ken's a couple of times now. Service was quick, work has been quality, and so have never felt like it was too expensive. We will use them again whenever we need work done.
Ashley Lambert
2 years ago
Took the starter for my truck in to be rebuilt. Had it back the next day (and I that was a "I'm not in a huge rush"). Super friendly and personable. Would recommend to friends and family! Was referred here by 2 different people who both have been customers for years.
justintiime91
a year ago
Was recommended by CNC to go to these guys. I was a little nervous because everywhere I called kept trying to make me get more work then I needed. I had two bad rotors and calipers but other places wanted to replace all four even though it was just the back two that needed replaced. I went in, told them what I thought was wrong. They understood exactly what I wanted done. No pushing other issues on the car with me, looked at what I said the issue was. Fixed and finished within two hours. Definitely going to be a regular with them and highly recommend.Service: Auto brake repair
Antoinette Sulya
a year ago
Alternater went out and these men worked hard and quickly to get us back on the road. Being hot shot drivers time is money and money is time, I deeply thank you for taking time and making sure we got back on the road. We found our mechanics in Franklin, Indiana.
Livin4thelamb
10 months ago
They were quick to help us, and flexible when a few problems arose. We will definitely use them again.Service: Electrical repairService: Electrical repair
Robert Holmes
4 months ago
The only place to go if you have electric issues with your car !
Korrine Walters
2 years ago
This place went above and beyond! Had my alternator fixed in less than 2 hours on short notice the same day and picked me up because I had no ride. I m definitely recommending this business to all my friends and family!
TJ McCallister
2 years ago
I am Shop Foreman for my company. Ive been taking all our service vehicles and trailers to these guys lately and they have been top notch all the way. Would definitely recommend them!
Merry Indiana
2 years ago
WHAT!?!? Miracle workers. They got me in promptly and fixed my alternator in hours. The prices tag was ABSOLUTELY fair. They aren't very talkative,but who cares? They know what they're doing. Go see them! Or call ahead.
Kathy Richardson
4 years ago
Very nice guys, they took my car right in and fixed it and they really didn't have to! They were busy with other vehicles. They were the best, they went right to the problem and fixed it! I would go back any time and would recommend them to anyone! Thanks guys your the best!
Bryan Smith
a year ago
Have had two alternators and starter rebuilt by these guys and they still have lasted this long I would recommend this shop to best shot by been and diesel prices.
Starlene Silver
2 years ago
The guys at Ken's were so nice and went above and beyond to make sure my electrical/heating issue was repaired in a timely manner and even went as far as coming in on the Friday they should have been closed and offering me a ride so that I could get my vehicle before the holiday weekend. Thank you so much!Service: Electrical repairService: Electrical repair
Dan Brown
a year ago
These guys are A-1 Grade A number 1# choice professionals. They have always tried very hard to fix whatever electrical problems we have with our vehicle's. I think they are very honest.
Vicki James
4 years ago
Ken and his son Jared are awesome! They took such good care of me when I was in a real bind. Jared worked with me over the phone, talking me thru things till I was able to get my car to them; then he was realistic and spoke plainly about my situation - and they worked with me till I could get full payment. The epitome of a family business and why, even though I've moved to almost Seymour, I'll never go anywhere but Ken's from now on!
christian mazza
4 years ago
Charged us $250 to fix an electrical problem with my can am and they couldn t fix it and they didn t put the screws back in the right places and we lost a side cover on the interstate semi ran it over! Just pulled over and the broke a clip off taking the front cover off so we have to pay for that also now and when we talked to them about getting our money back they hung up on us!! I do not recommend this place
Scott Geyer
5 years ago
I needed someone to help fix a part on one of my sales team's demo unit, and Ken's Auto fixed it without ever having worked on the product before. A great experience indeed! Thanks guys for coming through in a pinch!
Buzz Bay
3 years ago
Have relied on Ken's since another service place recommended them. Always get honest answers and know they did not take advantage of someone who is car clueless. Appreciate their hard work!Services: Air & cabin filter replacement, Steering & suspension repair, Brakes, Oil changeServices: Air & cabin filter replacement, Steering & suspension repair, Brakes, Oil change
Haskell Gibson
2 years ago
Willing to help you with electric issues. Rebuild several starters and alternator's for me over the years that saved me several dollars. Easy people to talk to and work with. Great place to do business.
Graham Gilbert
a year ago
From ohio went there to see if they could test an electric tarp motor, which they did. Very approachable. And informative thoroughly recommend them!!Service: Electrical repairService: Electrical repair
Jeffrey Morgan
3 years ago
Ken's a true professional. My family has spent a lot of money with Ken over the years getting quality service and help. No runarounds, just straightforward answers and solutions.
David Sloop
2 years ago
These guys are sharp when it comes to electrical. They scanned my vehicle to see why my airbag light keeps coming on and told me what it was. They looked online and, unfortunately, the part was not available new anywhere. He gave me the info so that I can search for it myselfWhen it comes to automotive electrical, I'll be taking my daily drivers, and especially my classic cars to Kens.
Pam Logan
7 months ago
Very professional, very quick service.
Harold Straugh
a year ago
This place rocked, had my alternator rebuilt and back to me within a few hours. Great work!!!Service: Electrical repairService: Electrical repair
Nerak Huffman
4 years ago
Have had many problems with my jeep having issues with electrical and they have fixed it everytime something new happens. I am so thankful they came closer to where I lived because that hour drive was a pain now only 45 minutes and thays well with the drive to have excellent service.