Ruben's Tires & Auto Service
4.1 (113)
2925 Lafayette St, Fort Wayne, IN 46806
(260) 580-5534
Claimed
Service options
- No delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jonathon Sepulveda
2 months ago
Called them and asked for a price on a set of 4 tires. He didn t have my exact size but gave me a quote. I said I think I have a better offer but I will let you know. I did have a quote on tires that were the right size for a little less. I called him back because the other tire shop only had 3 tires not a full set. But when I called back he said I thought you had a better offer and he hung up. It was more funny than upsetting but very unprofessional and too bad because good shoppers do shop around.
Megan Christal
6 months ago
I bought 2 tires on Saturday the 14th. By Monday my tire pressure light was on. Didn t think much of it with the change in temperature so I went to Take 5 and had them air my tire. My left tire had 50 PSI which is incredibly dangerous and my right had 22 PSI. I thought Rubens just didn t check. Had the pressure adjusted and went home. By Tuesday my right front tire was incredibly low again. So I take it in to Walmart to see if it just needs patched. Nope. It had 2 patches on it already that failed! I was sold a defective tire. Do not go to this business. There is a reason it was cash only. I will be reporting to the BBB.I am currently at Michel tire and just had to pay 193 dollars to get a new tire since this one was trash.
Devontae Adams
a year ago
I didn t even buy a tire I had my own tires. Pulled up asked how much did they charge for 2 rear tires to be put on. Told me I had to park straight and get out of my vehicle. I did not do that because I didn t want to waste my time getting out for them to say an over the top price. The younger man said I was rude/disrespectful for not getting out of my car. This place doesn t deserve the 1 star that I had to give them. Very poor customer service. Wouldn t recommend to my worst enemy
Gabriela Monroy
11 months ago
Got Referred here by a friend. Best shop I have gotten to! They are so affordable and very helpful! Didn t have an appointment and they still helped me make sure I got a tire on my truck! I didn t wish more then 15 min he had be in and out no time!!!
Mz. Miya
a year ago
I was a customer for a few years due to his shop being right by my old house. He was always rude and now I see why he wants cash only. I had to get my car towed there for a tire bcuz NOBODY could get 1 lug nut off. He charged me $70 for the removal and used tire. 3 days later at work, the tire was flat. My boss put soapy water and saw that air was leaking out around the seal. The tire stayed full for a few days with no problems then the cat sat for 2 days. I went out b4 work and it was flat. Nobody could get the lug nuts off because he used a impact drill. I called him and asked if I get the car up there would he be able to reseal the tire. He said I would have to pay. I explained the situation to him again, but he refused to simply reseal the tire for free. He argued about it and that was the end. Don't even waste your time or money with someone like that. Especially women. Let God handle it, he always sees.
Josh Holzinger
11 months ago
Decent shop, customer service wasn't the best but they had the tires I needed for a decent price. Went to pay to find out its cash only, that info would have been good to know during the estimate process. Over all not to impressed but will come back in a pinch if I have to.
Chad Dangerfield
8 months ago
Took four rims in to get my summer tires put on and winters off. They got it done in record time. They have earned my business in the future. Highly recommended!!!
David Campbell
a year ago
A friend recommended Reuben's Tire & Auto Service for a replacement tire. They had the tire size I needed and me ready to go in a short amount of time. They were very knowledgeable, courteous and competitive in their prices. I highly recommend giving them your business!!
monster281988
a year ago
Great staff amazing prices new and used tires in and out quick service
Annette Peterson
a year ago
Great customer service ! Went there for a used tire and they fixed my issues with no hesitation. Prices were great and customer service even better.
T J
3 years ago
Was broke down on Washington Street with a blown tire and no spare. I am from out of town and had no idea who to call. Called around and he was the only one willing to make a road side service call. He showed up, showed me the new tire, took my rim and tire off and left. He returned in about fifteen minutes with my new tire on my rim. He politely put it back on and charged me exactly what he said it would be. I cannot say enough about this guy. He is obviously a small company owner working hard to make an honest dollar. He was still taking calls on his cell while working in mine. Give this guy a chance and he will work hard not to let you down. Thank You for your assistance.
Christian Skordos
6 years ago
Small owner-operated shop. Ruben is a nice guy who will help you pick out tires that work for your vehicle. Decent stock of used tires available. The cost of the tires included mounting and installation. Ruben was able to get the work done quickly and professionally while I waited in the office. If you're in the market for used tires, give them a call and see what they have in stock. Will definitely shop there again.
Dylon
2 months ago
Rude on our first interaction would never spend my money here
Hannah Rife
2 years ago
Watch out!!! HUGE pothole on Lafayette very close to the shop. Had to pull into Ruben's. He had us pull in and both right side rims were bent. He was able to replace the front tire and fixed the rims the best he could no appointment, on the spot. Thanks Ruben!!
J Bergan
2 years ago
They "d me one price over the phone and when I got there they wanted $20 more for the same tire or similar tire. Plus plus, they don't bother to have the right tools to check and guarantee tread depth and real condition of tires. Not not worth travel
nina davis
a year ago
Went to get a new tire for my back left wheel. Paid $55 for the tire and it was already a hole in it. When i called back they told me No warranty, No refunds .
Denise L Perry
a year ago
They were really professional and friendly with really good advice about the possible problems ahead if they fixed my vehicle , let's say in a cheaper way . The differences . Thank Yu
Cori Marcum
5 years ago
Needed a new tire and rim on my van they gabe me a price and had me wait, when they were done they came out and said they had to put a new rim and tire on the van because they couldn't find the old one. So after charging me 50 dollars more than agreed on the van was not driving right. I took it to a different shop. They PUT THE WRONG SIZE RIM ON MY CAR! They didn't tighten the tire on because THEY COULDN'T! They refused to refund my money and said I should have checked it before I left.
David Current
3 years ago
Great tire place on Lafayette just before you get to Pontiac. They come out to the car and ask how they can help you.They fix tires, and sell inexpensive used tires.Great service and friendly.
Julio Jimenez
a year ago
Awesome job! Might not have the thrills and frills of a big name shop but they did amazing work on my car and quick! Going back next time I need work!
Kenn Rollins
6 months ago
Over charged! Tries to speak Spanish when U pull in, very clear English when time to pay. Ripped off!
JaMeS AuBreY
7 years ago
Great prices and great service. My go to for used tires. You won't be disappointed. Ruben is a great guy and will do what it takes to make you Happy.
Sammy Dukes Spore
2 years ago
Told one price over phone to have 30 dollar mark up when service was finished. Very unprofessional and I felt treated just rude. Dont recommend this shop at all.
Amber Michelle
a year ago
In and out with a nice used tire, great prices, cash only! Great service and kind staff!
Shanquilla Bradford
a year ago
Ruben Jr has awful customer service. I would recommend dealing with anyone other than him. Rude and disrespectful to women.
Miller Enterprises CEO
6 years ago
Blew a tire out on the interstate and he took really good care of us and for a decent price. I took a couple of cards in case anything happened while we were in the area and while my daughter is attending school!
Trent Burnette
a year ago
Closed early without notification so had to come back the next day, but did refer me to another place when they didn't have the tire I needed
Dan Miller
2 years ago
Came to this guy cause he helped me change my flat tire on the side of the road for free. So he earned my future business. Nice guys. Nice workers.
Salima Reyes
3 years ago
Ruben is awesome. Got me 2 great used tires for my car... in and out in 10 minutes from my phone call!
George Reagin
8 years ago
Only guy in town that had a used oddball tire. Called him and he went to check, called me back promptly with the good news. Friendly and affordable. Saved my butt bigtime.