R&L Automotive
4.9 (149)
2405 W Jefferson Blvd suite b, Fort Wayne, IN 46802
(260) 436-2886
r-l-automotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brenda Hoover
a week ago
This guy is so down to earth real! Honest! Upfront and respectful. I took my car to him after another shop fat fingered my bill as they put it! It just didn t sit right with me, I took it in to R& L he took a day to go over my car from end to end. He found a dangerous problem that the other shop did not find! I am very thankful that I found him! I had a long trip coming up and I had no issues with getting to my destination!! The vehicle worked and preformed perfectly!! He told me that he needed my car for two days to make the necessary repairs, I had it back the next morning!!! Very Trustworthy!!
Cuda Convertible
a month ago
I have 3 cars and I have been using them to work on all 3 of my cars for years. They always do a great job, and the cost is always reasonable. They are very knowledgeable and dependable, so I know it is done right the first time, no need for a second visit to get it fixed as it is with other shops. Rich and Russ are so nice and friendly to do business with. Good job guys!!
Andrea Weaver
a month ago
I did diagnostics through Autozone after getting a check engine light that indicated an issue with the canister purge valve. R&L let me know approximately what it would cost if the code was correct. They got me in very quickly, and the repair costs and oil change were very reasonably priced. I'm very happy with my service and definitely recommend them.
Jon Bone
a month ago
First time I ever took my 2012 Ford F150 to their shop. It had an oil leak and they were able to get me in the next day. They did a great job and they have competitive rates. I recommend this shop to all my friends.
Lucas Haywood
a month ago
These guys have been my mechanic for almost a year now and I absolutely love these guys. Their prices are fair and they are very knowledgeable on the parts they work on. They are honest about their work and they get it done fast!
Haunnah Kauffman
a month ago
i CANNOT express how awesome this shop was!!!! i was going home for spring break and needed to get my car in for an oil leak, they got me in THAT DAY and priced it as such a reasonable price. they were so kind and took me and showed me what was wrong and explained everything. i will be going here from now on!!! such awesome guys!!! 10/10 recommend this!!!
Cassie K
3 months ago
If you re looking for a trustworthy auto place in town, this is it. This is your class small-town auto shop where they give you honest prices and honest deals. They re super transparent about the work done or that needs to be done, very friendly and nice and when you come in to get work done on your car, even if they re backed up, they do their best to accommodate you and your needs ASAP. They were backed up when I brought my car in, got it done within a day. They re super awesome, I m definitely bringing my car back to them.
Ben Bucher
4 months ago
My wife and I have had our cars serviced here for years and are always very pleased with their 5-star service. From oil changes, tire repair, and breaks, to engine and transmission work, they're very good + very experienced. We like that they are good people that we can trust to always do what's right for the customer. Keep it up, fellas!
caeleb phongkhammeung
4 months ago
Definitely will be recommending to friends and family! Took my Tahoe there for some engine work, really fair in terms of price and do great work! They even followed up just to make sure everything felt right and was running good!
garyrog1
a month ago
I was in a bit of a pinch when the starter on my truck went out. They got my truck in late on a Thursday afternoon and had it repaired and ready for me to pick up before noon on Friday. Great service and done for less cost than I had expected!
Kerrigan Smith
2 months ago
The guys at R&L are always honest, reliable, and communicative. They keep customers best interest in mind when fixing things, and they ll explain why things are necessary. They do quality work and a great job staying in contact with their clientele.
Krisi Hinova
3 months ago
I took my VW here to get the heater core replaced and was impressed by how diligent and communicative everyone was. They stand by their work and are certainly trustworthy. I would recommend this place to any friends or family.
Melissa Garringer
2 days ago
Russ is a very trustworthy and talented mechanic. I rest easy knowing he'll do the job right for me every time!
Jay
a month ago
Very professional and very easy to work with. Brought the car and they wasted no time getting me a quote and working with me. Will definitely be back for any future issues.
Bryan Leo
5 months ago
Took my Lexus IS350 there for a brake job. Rich did a great job, he was very helpful and honest with what I needed, never tried to upsell me, was quick and gave me a fair price. He even showed me where things had been installed wrong previously last time when I used a different mechanic. Will be going back here in the future.
William Miller
11 months ago
THE PIECE OF MIND YOU GET! I have had multiple cars here from oil changes to full suspension upgrades. I dont know how they do it but i appreciate the speed and quality that i get with R&L.
Case Flanders
4 months ago
Took my car here to get a bad fuel line replaced. Very good service at a reasonable price. Will definitely be returning here in the future.
Garrett Muller
4 months ago
Zero issues. Great and very often same day service. Multiple different things from breaks to oil change to transmission, they've done it all. Prices very much less than other shops. They've been at it for many years.
Korey Benedetti
3 months ago
Called to get an appointment to get my truck looked at, they replaced my starter & had my truck ready to go in less than 24 hours. Excellent auto shop, I will be coming back for future needs & I highly recommend!
Anthony Tillotson
3 days ago
Dropped off my Truck last night and they had it finished by noon today they are honest and reliable
Brittani Price
5 months ago
They got me in in a timely manner and did the price was right around the same price quoted. A part that was ordered broke and they brought it back in and fixed it! Great service and quality work!
EMILY BURKETT
10 months ago
Called in about my air not blowing in my '06 Escalade. Rich said he could take a look at it same day. Dropped it off around lunch, received the diagnostic call and had the repair finished; and it was all able to be done in the same afternoon! Great service! Quick work! Fair pricing! Honest recommendations! Will definitely be back next time I'm facing any needed auto repair. 10/10 would recommend and will return
Mz. Miya
a month ago
Great customer service! Quality work! Trust me, bcuz I don't trust nobody. ...Edit: The problem I had was more than I wanted to pay for parts and labor on such a old vehicle. They walked me into the shop and showed me the proof. These guys are trustworthy and absolutely customer oriented!
Logan
a week ago
Got me in and out quick for about half the price the dealership quoted me. Got me as a return customer.
Tony Griffin
a month ago
My wife and I swear by R&L great staff, timely service, good work, and reasonably priced 10/10
Joseph Schaper
6 months ago
I have given these guys chance after chance. 2 years on a coolant system they can't fix and charge me. They will charge you for stuff and not fix it. They will manipulate you to spending money and when you have to take the vehicle back in week after week for them to fix your vehicle is ridiculous. You have to get on them to even fix the stuff right. Don't do business with them. They are there to just take your money and make your life hellServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes
Sara Schlickau
10 months ago
My AC compressor went out in my Nissan and another shop told me I needed to replace the whole kit, which would have cost me $1800. I brought it here for a second opinion and they informed me that I did not need a whole kit replace and only needed the compressor changed which would be $800. They were fast, reasonably priced based off my research and incredibly honest. As a young woman, that is not always my experience. I definitely recommend!Service: Air conditioning
CMO & JMO like to do things
10 months ago
We had a bit of a complex issue and they were able to figure it out and get us up and running. I appreciate their honest approach and skill. They did everything to save us as much as possible and did an excellent job! We will be back! Highly recommend!Services: Electrical, Auto engine diagnostic, Auto maintenance, Oil changeServices: Electrical, Auto engine diagnostic, Auto maintenance, Oil change
Belinda Steele
11 months ago
What a great team. Use them all the time.Professional, friendly. Honest mechanic, quick turn around time. Affordable for the price. Will recommend to family and friends, you should call them if you need auto repair work!Service: Auto exhaust system repair
Catherine Holcomb
8 months ago
They had my car for less than 14 hours & already had the diagnosis and parts ordered. I was able to get my car back before they even had it for a full day and it was less than half of what other mechanics quoted me. I will never be going anywhere else