Patriot Tire & Auto Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Geraghty
a week ago
This shop is amazing! Two separate visits now In and out within 15 mins. Today they took me in last second before close. I had a nail and just needed a plug. So grateful they were willing to stay over and help me out. Thanks again!

  Kris B
6 months ago
I took my daughters car here because she had an engine light on. I am very happy with the service I received and felt the cost was fair. The employees were friendly and answered all the questions I had. I would return here again.

  T M
7 months ago
This place has been so clutch the two times I ve been. Both times I was in desperate need for a replacement tire (used), and they were able to handle it quickly & efficiently. Grateful.

  Michelle Monnin
a year ago
I have had generally a good experience with these guys, up until my last visit. It only takes one bad experience. I can respect the shop would not service my low hanging muffler. But, why , knowing that, would they park my tail end up on a bank? Why be so vindictive?I've spent near $1000 at this place in the past month. I guess they don't appreciate a paying customer...

  Jon Cooper
4 months ago
Very helpful crew,upfront and honest. Prices are competitive and fair.

  Bridget Manny
7 months ago
Staff is always kind and professional. They attend to our needs promptly, and are incredibly fair priced.

  Eric
8 months ago
Love this place, they always take care of all my tires issues and always give me a great price! Been there like 5 times now

  Steven Walters
3 years ago
The guy behind the counter knew the exact problem as I described it. It wasn't even store related it was my UJoints failing. I bought the part and they did labor. 1 hour and 15 minutes later I had a call that my truck was done. Great low prices! He answered all my questions about buying a new set of tires for the truck. 33-12.50x15. Good people. I will definitely return!

  Charlee McConnell
3 years ago
Service quick and friendly. Had a tire repaired and the tech offered to put it back on the car. Cost was economical. I really enjoyed the pictures and comical plaques. Policy stated no extra repairs would be performed until the customer had agreed.

  Britainnie Cooper
3 years ago
Typically, the mechanics and Steve would be wonderful. I d always have great service, mainly due to Steve. Now that Steve isn t in the shop much anymore, the service has gone down horribly. I brought my boyfriends car in to get a tire replaced, we would usually get it done at Walmart since they re the only place that carries his brand of tires, but they were closed due to COVID. I bought the tire from Walmart, and was not given a warranty, again due to COVID, went directly from the store into my car and straight to Patriot. The tire was BRAND NEW and never touched the ground until the shop began working on it. When I picked up the vehicle and got home, note I live right around the corner, I realized there was a nail in the SIDE wall of the tire. How in the hell did we end up with a nail there? The only explanation is that the nail was somehow put in at the shop, I m assuming from the mechanics putting it on the ground. My father is a mechanic, and has actually happened to work at the Illinois Patriot Tire, I know how tires are thrown around, so it s not unbelievable for something like this to happen. When I spoke with James, he told me there s absolutely no way that they did it and it s impossible for something like that to happen. He told me I could buy another tire and he d mount it for free, since I already paid for this one, but couldn t do anything about the tire and referred me to speak with Walmart s Customer Service. Of course, this location is the only one that isn t owned by the others. I left very upset since the shop is clearly at fault for this tire, I will not be returning and am very disappointed in this company.

  Adrienne Demland
4 years ago
Honest, courteous, helpful, and willing to work you in if they have the ability and staff. No matter what issue my cars have, they will be honest and not take advantage of the situation. Their pricing is very reasonable. I highly recommend them if you are in the area for every service issue your car needs.

  Ashley
4 years ago
Brought my vehicle in to get some suspension work done only to leave with a vehicle that no longer runs. The guy who did the "repairs" has no explanation as to what happened and is now ignoring my calls. When i first spoke with him i stated my vehicle had no engine problems before having it towed in due to missing lug nuts so maybe something was accidentally knocked loose or something his response was "mam i wouldn't do anything to your vehicle just to have u come in to spend more money" what business owner says that?? The tow truck driver even stated he waited with me and my van(with it running) for about 20 minutes and it never shut off or stalled. I now have a 1400.00 estimate to get my vehicle repaired

  Hart Abby
3 years ago
Today was my first time at Patriot Tire. Best experience EVER. Staff was friendly and even though I only needed a patch on a leaking tire...I was in and out in less than 15 min. Thank you guys! Fast efficient and friendly. I would recommend Patriot Tire to all of my friends and family!

  Michael Tackett-Liberalis
3 years ago
Patriot tires is a great place to take your vehicles for repair. I've only had the oil changed many times and tire replacement done once and always a wonderful experience. No bs just honest working and pleasant people .

  connor murphy
4 years ago
My wife came in with my step sons car to get a few tires and brake pads. She went to look at the car so she could see what was wrong before they started the work. A tech named rob was putting on the new tires and she told me he was really fast. Unfortunately we had to leave the car over night and rob said he would be there first thing in the morning to help the guy doing the brakes. When I called the next morning they said they had some issues with the car and it would be done in an hour. When we showed up to pick it up rob came out to the parking lot to speak with us. He told us the issue was he accidentally cross threaded two of the lug nuts and the studs and nuts had to be replaced. He said it wasn't the shops fault or ours he was responsible and he personally paid for the new ones. We checked the bill and we were not charged for it. I couldnt believe he came to tell us that he was responsible for the extra time. His accountability was awesome. Turns out from a later conversation with him he is a veteran. Kudos to patriot for thoer firing of our service men and thank you for your honesty! It was nice to know that no matter the issue our sons car was in great care at patriot. Thank you rob for your service and we will return!

  Athena Chan
3 years ago
I brought my car in because it idols rough,and had a check engine light on. The mechanic worked on my car and recommended a coil change and throttle sensor. I said fix it. Long story short it took over 2 days to get my car back and when I did the car couldn't accelerate past 40mph and idled even worse. I had to take it to a different mechanic to fix the problem they caused. Bad work. I will not go back ever again.

  David Voltz
5 years ago
Had Brake work done. James and Steve has always been Friendly and Honest. Upon completion of the brake job the price was lower than what was quoted, they have always been right on with the quotes and repairs needed. Will always take my vehicles there.Thanks Steve and James!

  Christine Mullins
2 years ago
I dropped my 2009 Kia off to them on a Friday. It was leaking coolant, they never called me, I called them on Tuesday, they said it needed a radiator. I asked them to take it out and take it to ace radiator to see if it could be fixed. They knew I was going on on vacation for a week. They decided they didn't want to work on my car by Thursday knowing I was out of town, I missed several days of work because of that when I got back into town.. 6 days they had my car and then decided they didn't want to work on it, ok if you remove the weekend when they aren't open that is still 4 days having my car and decided not to work on it I will never go back there or recommend this place

  Luis Benitez
4 years ago
I came in with 2 wheels and two tires that I wanted to get mounted on Friday early afternoon, September 13,2019. All I payed for was the service and it came out to $40+ a little expensive, but okay you pay high prices for quality work, right? NOPE! The wheels were in almost immaculate condition and I payed $1,998.00 for the full set (almost $500 per wheel); Work Emotion CR Kiwanis 18x 9 1/2 + 22 GT SILVER. Came to realize, two days later I go to mount the wheels and notice fresh deep, long scratches on the side of both wheels. I will be coming in Monday and hope that they can either pay to get them fixed if it s even an option since they re a custom finish or replace the wheels. Good thing I took a video of the wheels and the shop before leaving them in the bay. Not a happy customer !

  Kaqmijn Justus
5 years ago
Slid off the road and got a bunch of junk stuck in the bead of my tire, causing a slow leak. Got me in, checked to verify the problem, dismounted the tire, cleaned up my rim, rebalanced and mounted the tire in about twenty minutes. Great service. Definitely going back when the Jeep needs tires.

  Jon
a year ago
Patriot tire in Waynedale is a very down to earth no BS automotive shop. Their prices are very reasonable.I highly recommend.

  Marcus Holloway
8 years ago
I had very fast, courteous service for oil change and tires. I had a more complex problem and they directed me to a dealer to ensure that I did not have incomplete service. I appreciate that and highly recommend them. I will return.

  Sheri Robbins
3 years ago
Horrible didn't drain oil only got one quart told them there's a loud noise they said they couldn't here it. Didn't check the wiper fluid either ,started the engine the tire and wiper lights come on went back in told the guy and he come out with full bottle of wiper fluid filled it to the top. Powersteering fluid was out hence the loud noise they say they couldn't here .

  Megan Daniels
2 years ago
Little town shop. Knew one of my tires was going flat. He was lazy didn't want check it. If you're getting your one tire fixed. I think you would check all thel tires pressure. I will not go back. Nor recommend

  Alyssa Hileman
5 years ago
Great place. Called and asked about a used tire for my car and they called me back within 2 minutes and were able to put it on the same day. Very affordable and VERY fast.

  Joetta Reed
6 years ago
They've always been fair.. never tried to sell me anything to make a buck.. if I didn't need it.. they'd let me know.. I'll always make them my guys (car) doctor

  Kerry Arrr
3 years ago
I had a flat tire in a rush to get somewhere important. They helped me on ghe spot! Great guys. Super nice, and very helpful. Definitely recommend them.

  Duane Roberts
2 years ago
Excellent service. Work was completed early and under the original estimate. Will definitely return for any future repairs or oil changes.

  krissy covey
2 years ago
I called and told them I had a nail in my tire.Went in and was out in 20 mins. He said it was a roofing nail..Great service and super Fast. Thank You so so much!!

  Zyontae Wilhite
5 months ago
terrible customer service on the phone wouldn t recommend