MacAllister Machinery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Schaper
3 weeks ago
They say one thing and go behind your back and do something else. Had to call service out twice because they couldn't fix the machine. They lie about time out, they charge you for when their machine hasn't been serviced in over a year and a half and breaks down. They over charge you and make up lies to justify their part. Their people don't even know how to run the machines. I will never use them again.

  Foot Ball
5 months ago
Barry in service is a great employee he helped me out buying a mixer for my skidsteer he needs a raise

  Allan Bradley
11 months ago
Absolutely marvelous. Everyone here is Exceptional. Thank you CJ, Steve, James, and Jason. Very much appreciated. You are a blessing.

  dshealey3015
a year ago
These guys and gals are awesome here! They have had my business for 4 years now. Always professional, clean, parts availability and prices! Was just able to drop in to get fuel filters changed and then put the door! Thank you!

  James
2 years ago
Jeff is awesome to deal with. Top notch service and everyone is super helpful and knowledgeable.

  Pat Woods
a year ago
I would like to thank C.J. for all the help. He took the time to give me the advice and all the parts I needed to complete some engine repairs. I feel like I called him way too many times when I needed clarification and he was still patient and friendly with me. Now I have my truck back up on the road.

  Arman Khamiszadeh
6 years ago
Excellent service. I stopped by the shop to fix my pickup truck AC, not knowing that these guys don't work on pickup trucks. After being told that they don't really work on pickup trucks, Steve, the master technician offered a second chance to at least look at. Not only I was there with the wrong car, but also arrived 10 minutes before they close the shop. Long story short, Steve stayed after-hours just to fix my AC. Extremely reasonable and professional. I just wish that there were more technician like Steve around.

  john Dada
5 years ago
These guys are, fantastic!! to deal with. I highly appreciate their professionalism. from the work being done to your equipment being top notch. Down to the customer service you receive from any employee you come into contact with I highly recommend this place for any of your CAT needs.Big thank you to you guys

  Dennis Schmucker
2 years ago
Really good service!! They will take care of you.

  Timber Creek Pastures
3 years ago
Absolutely terrible with Agriculture needs. They don t seem interested in servicing old Cat tractors, but you are forced to buy the parts from them. Had a mechanic out for a yearly inspection that falsely told me they couldn t hook up diagnostics tools to it when there are clearly two diagnostic ports on the tractor. He also told me the only computer was in the dash and that it had to be pulled and sent off to a third party for software update. Computer is in the side console, not dash. Lastly to snipped a wire on the three point so it suddenly stopped working when it was working fine the day before, told me one of the three point pins was probably seized up. New part was $800+ and wouldn t give me a labor quote because it can be a tricky job Upon discovery of snipped wire, reconnected wire and three point worked with zero issues. Absolutely piss poor and shady service.Don t believe the reply from the owner they haven t tried to contact me once, let alone multiple times. Just trying to save face on the internet.

  Adam Vandegrift
3 years ago
Parts guys are helpful when you can get through. It seems that every time I call I wait 5 min or more and end up getting transferred to another store. Think I'm going to start using a different store since they can't answer the phone at the Fort Wayne location.

  Igor lunin
7 years ago
Really professional mechanics, know their job and exactly what is the problem and fix it amazing fast and qualitative. They had overhauled my peterbuild cat engine in a week with full insurance, warranty on parts and service for 4 year what is amazing, good financing program 0% interest, very polite staff. I don't know nobody who could do the overhaul better then CAT dealer. The price for parts is like everywhere, the price for labor could be a little bit higher but is better then a shop who say that they do the same job cheeper and same quality, don't believe, nobody give you 4 years warranty on parts and labor at all Cat dealers in US, original receipts and work history from cat dealer, if you decide to save money definitely you are going to spend more time, money and health for just 2-3k $ difference and a lot of problems going to a shop who say that they do the same job for less money, heard already tenths of stories like this with overhauled engines with problems after rebuild and nobody recognize their fault and charge you for labor again to fix their fault. Well you are big enough to decide by your self but I'm ready to go for 1 more million miles with no stress.

  Ryan Albright
a month ago
Great place to work!

  john alex
4 years ago
Great service, broke down on Saturday night ,towed in sat pm Monday morning they were all over it was fixed and back on the road again by 2PM, i highly recommend them there isn't to many cat dealers that still work on trucks

  WealthyBoss, MogulTycoon
a year ago
Service hasn't started yet but I'm sure its gonna be good as usual

  Hampton Equipment
11 months ago
Parts department as friendly and helpful as usual

  Rick Hardy
2 years ago
Very knowledgeable staff. Always willing to go above and beyond.

  416 argos
6 years ago
Friendly and amazing service! Thanks mechanic Steve!

  Robb Gerken
a year ago
They had my filters in stock

  Andrew
5 years ago
Super friendly staff that is always accommodating with everything I need

  Ann Donahoe
2 years ago
Semi is in the shop. Hope it's fixed right

  Tranzstar ELD
5 years ago
Great parts and service department.

  H M
6 years ago
It's CAT They all have best of the best

  Nena Williams, Realtor
4 years ago
Very helpful mechanics!

  H B
4 years ago
Big Toys

  Jason Herschberger
a year ago
It was very nice!!!

  Delco light Collector
5 years ago
Great mechanics!

  Eric Woods
5 years ago
Good service

  jason crawford
5 years ago
Get what you need here