Hendricks Auto Repair, Inc.'s

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Josh Brames
2 months ago
Man do these guys know their stuff! They are great at communicating, and are seemingly passionate about providing both quality work and phenomenal customer service.*Edit: Wow, I can't believe it has been 6 years since my first review! I just picked up my car from some more service performed by this shop. I brought it in a couple of weeks ago and gave them a list of things to look over for me. They told me that some items were okay, and that others needed addressed. They provided quotes and timelines, and went so far as to recommend I wait until spring for some suspension work so that I can take advantage of the sales that parts manufacturers often run that time of year. They met their timeline perfectly for the work provided this time around, and managed to do so with incredibly competitive pricing. To boot, they used top quality components with a 5-year warranty. I don't know what more you could ask of a mechanic. The Hendricks team is as great a group as I've ever found to work on my vehicles.

  Abraham DeSantiago
8 months ago
I connected different places about my vehicle; that was supposed to specialize in foreign cars. After being told that they did not work on Audi's. I called Hendricks Auto to assist me in fixing my car problem. I spoke with Mel who was very friendly, honest and helpful.NowMy car is back up and running. I would recommend them to anyone having a car problem.

  Karina Brand
11 months ago
I called to see if they would have availability to look at an issue I was having with my car. The man I spoke with was rude and said he had no idea what the issue was. I told him that I wasn't asking him to diagnose the issue, I was asking if he would be able to see the car today. Again, he was rude in saying that there was no way he could see it today and wouldn't be able to until next week. The fact that they couldn't see me today was not an issue. The issue was that he was very rude. I will definitely never be taking my car here.

  Liz Judd
10 months ago
Every aspect of this repair was done professionally and with kindness. He sought to my problem quickly and charged me exactly what my quote was the day before. I will definitely be returning if repairs are needed.Service: General repairs & maintenanceService: General repairs & maintenance

  miles townsend
2 years ago
I took my car in to get my rotors done. Which Mel did a good job on, but, after payment, I get out to my car and look over the service report and see that $200 in additional labor was tacked on that wasn't discussed. On top of that the next time I drove my vehicle I noticed a small crack in my side passenger mirror and left a message asking if he recalled hitting it with something and Mel immediately got an attitude. I told him I could send him a picture of the damage to which his attitude increased and told me I didn't have to because he wasn't the one who did it. Mel, if you're reading this, this is not how you conduct business nor speak to your customers.Service: Brakes

  Mariah Landeros
2 years ago
They were super honest and kind! Even after I had a horrible experience with a different place they made sure to keep me up to date with everything. The own helped out and crunched many numbers just to find me the cheapest and most efficient price for my car! I 10/10 would recommend to go here. Everyone is very professional and nice.Services: General repairs & maintenance, Engine repair, A/C installation & repair, Oil change

  Rob Hobbes Tayloe
6 years ago
Have nothing but the highest of praise for Mel, his wife, and his staff. Consistently with great helpful advice, fair prices, and wonderful service. Mel and his staff have earned my respect and THANKS many times over the past year. A true gem of a man and a mechanic, there to provide insight and assistance, even at a moment's notice. Thank you Mel!

  ggx_acura
3 years ago
A SNAKE IN THE GRASS! Took my car there for something and he said it was going to be over $300, thought that sounded extreme, took it somewhere else and it was $80. I guess they take advantage of women there.My son took his car there by accident and did not tell me he was going there. They told him they could look at it for no charge but then charged him $50 to just "look" at it when he went to pick it up. A charge of $50 for a kid and repairs were exaggerated again. Snakes!!!!!

  blake
5 years ago
I took my car in for a bolt extraction on a broken intake manifold bolt for a l76 6.0L v8 . I would have done this all myself if i had a welder So i know what the job involved. But ended up getting charged for a whole intake manifold gasket replace charge which was 330$ in labor. They tryed to tell me the gaskets have to be replaced when removing the intake even though all the LS manifold gaskets are reusable. But The guy Mel that worked on my car immediately got loud with me when i asked him about this charge and told me labor is labor. He didnt even try to work it out at all and was rude. I would hate to see what extra charges they charge people that dont know about cars.

  Randy Obert
6 years ago
I spent decades in the auto repair industry and can tell you that this is a shop you would find 30 or 40 years ago with guys that know their stuff.Mel has extensive knowledge and great diagnosis skills (most important in my eyes) Fact is you have spend some time with a car and take things apart to find out what is wrong and what it will cost to fix.. That is just how auto repair works.. This is where "trust" is the biggest factor.. I trust them with my cars and glad to have them so close to the house..

  Gwendolyn Lewis
6 years ago
Took my car in for an oil change. They tried to tell me I have a major leak in my radiator and it would cost $700 to repair. Never had a drop of fluid come out of my car and radiators don't cost that much. I'm not stupid and NEVER going back there again.

  Erica Miller
5 years ago
My husband went there the other day to get his car fixed. My husband is well versed in cars but doesnt have the tools to do some of the things himself. We tried Hendricks and when all was said and done, we didnt understand why we were being charged so much. When we attempted to get an explanation, the guys who worked for Hendricks got loud and defensive. He never was able to tell us why. He (in a loud voice) tried to say that hes been doing this for 30 years and stands by his work. If so, why couldnt you explain what you did and explain the charges? I feel like he knew we were right and just wanted our money. We will NOT be going back here again.

  Jeremy Arroyo
2 years ago
This is the best place in town! They've gotten us out of a few jams. Not only great cost wise, but they are always honest!!! Having an honest mechanic is priceless!!Services: Steering & suspension repair, Engine repair, Brakes, Oil changeServices: Steering & suspension repair, Engine repair, Brakes, Oil change

  Susie Schweyer
4 years ago
Dropped my 2003 Cadillac off Sunday night. Received it back this evening. She's just like a new car. Smooth riding. Thanks to all of you!

  fish head
4 years ago
This place and the guy Mel that owns it is pretty great. I have taken both of my vehicles there for all work that is needed done for years.

  Leo Backs
a year ago
I have been a customer for a few years. Hendricks can be trusted to give you the best service at a reasonable price.

  Chris Harris
3 years ago
Took care of our sons bronco, he is a student, and we were 2 hours away. The work was excellent as well.

  John Shaffer
2 years ago
Great service, and fair pricing...taking all my vehicles to Hendrix now.

  kenneth jackson
3 years ago
After taking in for just an oil change they Said a lot of things was wrong with my truck took to my normal Mechanic and found none of the things they said was wrong

  Craig D. Crook
6 years ago
Mel takes great care of us, fair prices and I completely trust his advice .

  Elizabeth O'Rourke
4 years ago
A no nonsense auto shop. They are straight-forward and honest. Definitely would recommend!

  YouTube'n IsAHabit
a month ago
Great fast service

  Debra Miesen
4 years ago
We have known Mel for years and he and his team have always been good to us

  Jackie Henderson
7 years ago
Very nice and great people"Always gave/give the best car repair service!!

  Timothy Wilson
5 years ago
Great automotive service very reasonable only place I take are vehicles for repairs

  Samuel Stahlhut
a year ago
Have been coming here for years. Great service and very knowledgeable.

  Black Creek Ridge Flower Farm
a year ago
Honest and professional we trust them explicitly!

  renee scott
3 years ago
They do a great job here. Used them for years.

  Gary Skinner
4 years ago
Hightly skilled automotive technicians. They do excellent work.

  Peterson Denis
a year ago
Very good Comnunication.