D & B Sales Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jared El
3 months ago
I have had Brandon & his team work on multiple vehicles! They have hardwired my radar detectors and wireless charging phone mounts into each of them. Perfect, clean work every time, with great customer service!

  V. Solomon
5 months ago
I have been going to D&B sales for over 23 years now, buying car audio and small tools. Presently, whenever I visit, the customer service can be hit or miss.Observation: When the young men are working the counter, service suffers, as they appear to be more focused on their phones, and each other's phones, than me as a customer. Just my experience, i hope yours might be different.I believe the installers name is Scott, he has always been very attentive and helpful.

  K R
5 months ago
Change my car battery the other day and my remote starter stopped working. I called D&B and Brad told me to bring it in. Took him less than 5min to trouble shoot it and fix the problem. I offer to pay him on the side and he decline! That s all you need to know. Great Place!

  Brandon Ehinger
3 months ago
I just got 2 kicker solo x subwoofers installed by Brandon nd his team they did one hell of a job installing the subs amp nd extra battery they made sure the wires nd everything look so clean nd nice I couldn't be more happier with the work that was done thanks to the installers for such a great job staying alil after closing to make sure it was done the right way nd sounded right

  Brian Sheehan
9 months ago
The place is apparently under new ownership and it s all for the good. They ve always done good work here but now they re actually well organized inside the store which is a nice little upgrade. Didn t have a lot of time to look around but they now have a tools section that may have every specialty tool you may be looking for and it appears to mostly be high quality brands.

  Marty Raugh
4 months ago
Great place great people and service. got all you need for car sound and tools to fast service

  L
a year ago
Friendly staff and they do amazing work on top of the variety of hardware they have there

  Alexzander Robinson
6 months ago
You mad because I won't delete my honest comment at the bottom and tell me I'm not allowed in the store over my Google review demanding me to take my comment down and say I'm sick of you people?! What do you mean you people??!!!when I'm spending money? I've done spent over $10,000 plus in that store! You retaliated against me and treat me unfair in your store today with multiple witnesses including your employees I thank God I didn't I didn't loose it when you said I'm sick of you people!I WILL NOT DELETE MY COMMENT!!! PS RETALIATION AND TREATING PEOPLE UNFAIR IS ILLEGAL AS A BUSINESS OWNER!!! You will be getting a callWould not replace my battery after it was there fault after a bougas installation from there employee I showed a receipt and everything I definitely was disappointed in there actions as a business knowledge of the fault and they reinstalled my wires but didn't replace the battery from there negligence

  Marissa Murray
4 years ago
I love going to D & B for all my car audio needs. They sell high quality products and are there to help with everything. If i have issues with anything they get me in asap to fix them.

  Andrew Fulton
3 years ago
Freaking awesome place to get your car audio, the guys are on point with recommendations. I normally run comp series speakers and bought a set of kicker ks and i love them. They have great sound

  Brandon Shutt
11 months ago
Went in for information on a new radio for my vehicle and was greeted immediately. The person I talked to showed me what options I had available and explained the differences between them along with what all was needed to complete the install. It was a positive experience.

  Darrell M
a year ago
Got a remote start put in my car, ended up coming with a few more bells and whistles than I expected and the staff helped me with their card minimum ($5) when I didn't have another way to pay.Remote start works great, I expected a one button fob but it has all the normal buttons minus the physical key! Very convenient

  David Hollis Knight
a month ago
Great place for all your car audio needs

  Chad Rowe
a year ago
The Guys at D&B were great they stayed over an hour over there closing time to complete the sale and help me to get through the problems I was having with the financing company I was using not one time did they complain or act impatient. I am beyond impressed and satisfied with the level of service these guys provided. Thank you and I appreciate the Top Notch Experience you provided!!!!?

  Angela B
a year ago
Incredibly difficult to even talk to asking trying to call and ask about service options to order with them. They don't want to deal with customers, they don't want to take phone calls - they are very short with you telling you to only come in to look at options and pay and they don't book appointments more than 5-days out and to just call days before you want a service. Very poor customer service, very poor communication skills. If they can't even speak nicely to you on the phone how on earth would they be if I have an issue with the install? I was fine coming in to pay for the install in advance - they just rudely talked through options. I try to ask questions and want to be defensive, literally not helpful before I come out to pay for the install. If you can't speak to a customer with respect why would I use your services now or in the future? Way too many reliable and respectful businesses in the area, I'll go elsewhere.

  Tiffany Murphy
a year ago
Staff is knowledgeable and helpful. We go here to purchase our car audio needs. We also purchased a remote start and had it installed for my father-in-law for Christmas, they did great work.

  Ken Putemup Miller
2 years ago
I've always gone to D and B Sales on occasion, for years now, when I needed car audio installation components, and sometimes a little odd tool thing. Today when I visited, I was totally blown away. They've changed their game for the better, by leaps and bounds. Service was great, store inventory was boosted by large volume, and organized immaculately. All in all, totally same place, but just way, way better. Good job, I'll return soon.

  Jan Bojrab
a year ago
Scott installed the audio system in my 1992 Lexus SC300 after the original combo radio, CD & tape player gave out. Because the car is 30 years old, I was advised that damage to the trim/dash area during installation was possible. Scott, very much aware of the age of the car, expertly installed the new system with no damage, cracks or scratches to trim areas. He took the time to tutor me on the new system, sync my phone, select the color scheme to complement the car interior & answer any questions I had. I waited while the work was being done & the sales staff was friendly & accommodating. I highly recommend D & B and especially Scott for installation. His experience, expertise & professionalism was very evident.

  Andy Martin
2 years ago
I hadn't been in the store for years. The facelift the new owner pulled off is fantastic. The selection of quality tools blew me away. They also carry a full line of Chemical Brothers cleaners. The first class stereo department has been cleaned up and improved upon, and the employees were friendly and helpful. Definitely stop in and check this place out!

  Vanessa Mettler
2 years ago
Wanted to get a remote start installed. Price is reasonable. Asked to schedule an appointment. Guy said I had to come in and prepay before he would schedule an appointment. I asked if I could pay over the phone, because 1) I don't have to drive across town just to pay and schedule an appointment and 2) during a pandemic we should be limiting our contact. He said no, they don't accept payments over the phone. Well, you just lost my business. D & B Sales, you might want to adapt to the times and, by the way, be a little friendlier.

  jay squadrito
2 years ago
The entire staff has always been top notch. I recently brought them a off the wall project. And they didnt even hesitate to say lets get it done. The products sold where spot on nothing crazy , very affordable and they came up with a quote for install and absolutely nailed it. I cannot explain the craftsmanship behind the install its well above industry standards. And if you have a question they are there with a solid answer knowing there product and delivering it in one shot. This is what sets this gang apart! So go ahead and whine on there reviews cause you brought a clapped out mess in and wanted something for nothing. Cause the end results i have gotten not on just this but multiple others set the bar for what Fort Wayne radio shops have been lacking for years. Way to kill it D&B!!

  Ryan Baxter
a year ago
I called this shop during the week and I was told that they had enough time to get me in for a install on my vehicle that weekend. So I came in on that weekend right when they opened and was told that they don t even have a installer in their shop and they never put me down for an appointment. I would recommend going to any other car audio shop in Fort Wayne if you don t want your time wasted. Worst car audio experience I have ever dealt with.

  Ethan Staton
4 years ago
Very professional and helpful on the phone. Gave me accurate honest quotes and worked with scheduling really well.When I dropped my vehicle off, I got a call 20 minutes later with all the details and multiple quotes and options, and whoever I talked to actually ended up working with me on getting a good deal with labor, brackets and new speakers for my car. Very happy and would recommend.

  Brandon Davis
2 years ago
Was in a time crunch only had an hour before closing time and they were able to hook my up and install 4 new Kenwood speakers in my truck and love them!! So they are all a bunch of fantastic people and I would definitely recommend them to anyone!! 100%

  Ned Donaldson
a year ago
Had speakers replaced with Kickers in my 2000 Chevy Silverado, they did an awesome job, sound has never been better. Brad and the rest of the crew are awesome to work with and very helpful! Highly recommend them for your audio needs!

  Teresa Moorehead
7 months ago
They were great got me just what I needed to get my new radio and speakers in

  Todd mulholland
a year ago
I wentt in looking for car audio amps and left with some tools. The have a great car audio selection but they have a huge tool selection! Plus Automotive paint and supplies and vehicle detailing products of a high quality. You should stop on and look around.

  shayne sigafoose
a year ago
Scott installed my remote start and did a phenomenal job and in an excellent amount of time. Took time to explain how everything worked. I will definitely be back!!Service: ElectricalService: Electrical

  Nick McLay
4 years ago
New owners, you need to wake up. I came in today for a complete stereo replacement and your counter man couldn't blow me off fast enough. There was no making that dude work. He said I have to talk to the installer. I asked him why? I can give you the car make and model and we just need to pick out the stereo, wiring kits, etc, price it up then schedule it. Nope. He said I needed to see the installer and "We're busy". We'll see how long you stay busy with that reception. 90% of your job is just getting people in the door then win them over with your shining personalities and great service. Good luck, hope you work it out.BTW, arguing with people leaving reviews like you have below is bad news.Edit to add - Another snotty response? Wow.

  charles fair
3 months ago
Always a pleasure shopping here very knowledgeable