Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  sarah platt
a week ago
The absolute best experience I ve ever had at any oil change place. The service was so fast and friendly. I left feeling well informed and appreciated as a customer. I will definitely be returning. Joe, Jade, Kenny were incredible! Everyone deserves raises. I would give it 10 stars if I could!!

  Tiffany OBrien
a week ago
Jade was absolutely amazing, along with the rest of the staff. However, Jade went above and beyond to help me remove my rim covers, that I have been struggling to do myself- in the rain I might add! He made sure I was taking care of every step of the way for my oil change and wiper blades being changed as well. Could not be more grateful for such a genuine great person.

  Justin Harmeson
a week ago
Service was and is always fantastic. Quick and efficient, every step is explained to me as if I have no idea what they are talking about, super friendly people. I love going to this Valvoline, has by far been my best experiences with getting an oil change. I have zero plans to ever switch shops.

  Gary Bolenbaugh
6 days ago
I was in a hurry, getting ready for vacation and pulled in for an oil change. Joe guided me in and introduced himself. He was professional, cordial, recognized my urgency because of the vacation, and even the value of the safety of my car because of the family spending a lot of miles in it in the next few days. Appreciated his concern and his diligence to get my car ready. I will be a customer for life.

  Spencer Powell
a month ago
The manager, Joe, gave me by far the best experience and service I've ever received from anyone in the automotive industry. He was extremely helpful and through and did an amazing job explaining all the necessary details to answer my questions. If I could give him 10 stars I would. Thank you Joe you freaking rock! Look forward to the next time I need my fluids changed!

  Jordan Lawhead
a week ago
Ethan and his team are amazing! Great customer service and extremely thorough and friendly. I will only be back at this location. Can t imagine a better experience.

  Kelly Stone
a week ago
I called in to be sure they had what they needed for my vehicle model before going in. I spoke with Ethan, and he was very pleasant and helpful. Even though they did not have the filter for my vehicle, he entered my information and ordered what is needed, so they will have it in stock when I come in.

  Andrew Kantner
a week ago
Good service and kind staff. Easy in and out all three times I ve done to the olio road location. Will definitely come back in the future

  Austin
6 months ago
Joe was excellent and service was great. They pull the oil from the top so they don t have to touch your drain plug. I see some people complaining about how long they had to wait, it s not their fault if there s a line. Once you re in, it s quick. They also noticed an issue and informed me of it so that I could have it taken care of, that alone is worth coming here. Will be back in the future.Service: Oil change

  Ry
a month ago
This is the second time I've given you the opportunity to earn my business. I came to the front of the line and was then told to back up and move to another line. This isn't how the works. If someone isn't out there directing customers to a line, they get the one they pull into. Second time I've been bumped at this location. Not again.Update: Your reply to the review is appalling. That was absolutely not the case. When someone is repeatedly "Bro" to another customer and simply tells them they will get them in, I'll "Just move the dude next to you." Your response isn't close to what happened. Zero apology and zero acceptance of responsibility is why business's in America are failing right now. To be clear I never had a question. I do not recommend this location for oil change or any other service!

  Ethan
a week ago
Joe, Kenny, and Jade were fantastic !! I was in and out quickly and they made sure I understood what needed to be changed and how it could benefit my car!! Will be back.

  Nate Foster
a week ago
Highly recommend! Super fast and friendly service! Jade made me aware of services that were overdue and helped me out!!

  Kara Bell
2 weeks ago
Great service every time! Very nice and helpful staff. We have been bringing all our cars glower for the last year and will continue.

  Lindsay Dieckman
a week ago
Visited this location twice. After both visits I had oil leaking on my garage floor. The first time they said it was due to a faulty part. The second time they said it was due to oil being spilled and absorbed by a pad which then dripped it all over my garage floor. Needless to say I will be finding a new location for my oil changes.

  D Marz
2 weeks ago
Excellent service as is the Valvoline brand. Not as fast as we re used to getting in but come to find out someone called in to which they did call and bring someone else in to make up that shift, allowing things to move more quickly and efficiently.

  Charles farley
2 days ago
Drove over to the place at Olio and 116th St, at 8:15 today Saturday. The website said open at 7:30, no-0ne inside or outside, presume it's closed. Drove to another competitors place. Don't advertise service hours that are wrong, not good for any business plan.

  Priscilla Valentine
4 days ago
Kenny was so helpful! He helped me understand what and when my transmission and radiator needed attention. I ll be back to see him!

  Jennifer Henderson
3 months ago
The staff was friendly and the price was right, but I spent about 30 minutes waiting to be helped and then about 25 minutes getting my oil changed. It seemed like maybe the staff was being trained, though. I ll still be back! You re probably going to wait that long (or longer) wherever you go, so can t beat the ability to just sit in my car.

  Crystal Huston
3 months ago
Went in for an oil change. The guy was having a hard time getting the oil filter off but I thought that was normal. Got home and oil is leaking from the filter and the drain bolt.

  Joe Bolenbaugh
5 months ago
The entire team is fantastic! They are speedy, friendly, professional, and caring every time I visit! The person helping us last time took an extra moment to ensure my son was having fun and explained the process thoroughly! I can t imagine getting my oil changed anywhere else!

  Mike Kumor
a week ago
Fast and friendly. They don t try to sell you and just make recommendations. Manager is great.

  Cassie Elizabeth
a week ago
best valvoline ive ever been to!! i live in downtown indy but this specific location is so worth the drive! very quick professional service!

  E Howard
a week ago
The whole crew was very helpful, got me in and out with great speed and efficiency. HIGHLY RECOMMEND.

  Michael Newsom
a week ago
Joe and the team always do an excellent job and are very friendly. Highly recommended!

  Avery Longman
5 months ago
Everyone was incredibly nice, especially since this was my first oil change. They were so quick when I expected it to be two hours, it was only about 30 minutes!! Would definitely recommend

  Paul
4 months ago
Jayden did a good job. He was courteous, friendly and professional. Service took about 20 minutes and I was first customer of the day.

  kylie layman
2 weeks ago
Waiting 2 hours , and still waiting for a simple oil change. Cars been in the bay for over a half hour now, after over an hour wait. For an "instant 15 minute oil change". False advertising and we won't be back.

  Madeleine Rizz
a week ago
Valvoline on olio has the best service! Had me in and out very fast! Highly recommend:)

  LaDonna Johnson
a month ago
The manager was very helpful. He gave me information to save the life of my care. A great valvoline to go to on olio road in fishers

  Larry Douglas
a week ago
Great service fast evac Joe and his guy's did a great job