O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carrie Yates
a month ago
I wouldn't order any part from here if it was a gas cap which they probably order the wrong part. That's what happened to me and I had to rent a car costing me 218$ and while I was there exchanging parts the employee answered the phone and it was another customer complaint about wrong part ordered and I think O'Reilly's should reimburse me 218$ I'm filling complaint

  william coleman
2 months ago
Bad customer service. Don't know his name but the old guy with glasses is very rude. Sold me the wrong part and wouldn't refund my money. Told me he would exchange for the right part, but I didn't want their cheap part. Won't go back.

  Justin Burns
5 months ago
Sam is great,she knows what she's doing and makes finding what your looking for simple,and she's gorgeous! Just thought I'd throw that in there lol

  Dave
3 months ago
Never had a problem,least it in the last 20 years anyway.

  Sheila Daniels
a year ago
On Thursday 1/27/23 I stopped in inquiring about a fuse for my brake lights that weren't working. A young man behind the counter told me it probably would be the bulbs and offered to check them he found that both were blown and he replaced them for me. He was was helpful and friendly and I appreciated his kindness. I stopped at Advance on Covert Ave before stopping into O'Reilly and must say the man working there was not helpful at all and said he couldn't even tell me what kind of fuse that I might need and that it's probably a switch but surely never offered to check the bulbs. I will never go back into a Advance Auto again and I will always buy anything I need automotive from O'Reilly's and thanks again to the young man that helped this old lady and thanks to O'Reilly's for hiring a professional.

  Justin Lisanby
3 months ago
Always have everything I need for any job!

  Zane Olson
11 months ago
Rocky was awesome at finding us everything we needed for a brake pad change. Everything was in stock! Thanks, Rocky. Far more helpful than Autozone was. Give this man a raise!

  Janelle Glass
8 months ago
Although I didn't find a portable air conditioner, the sales representative was very informative and professional.

  Dwight Osborn
4 weeks ago
Always a joy seeing the ladies at work

  Mark Christie
a year ago
Pretty much the same as an "AutoZone", except for the pricing! Yes, unfortunately at this store you're gonna pay a little more. But, with that said they might just have what you need in stock when the Zone don't and has to order it.

  Katreina.Heart_soul Bell Burton
6 months ago
The guy who assisted me was very helpful

  Papa Stauth
5 months ago
They had the JB Weld I was looking for.

  Steven Little
a month ago
Not big in small engine parts..

  Star Weddle
2 years ago
The employee was very nice and helpful in helping me find everything I need and even offered some advice that saved me money.Great store, good people.

  Chris Jarvis
6 years ago
If I could give this a zero, I would. I called to get a part delivered to me. They obliged and had my part on the way. This is where it goes south. I only had 100 dollar Bill's in my pocket and my part was 17.99. No biggie he says. His driver hands me 60.50 back as change... but the way she counted it, made me think she handed me the correct change. I opened the part and it didn't have what I needed so she said she would take my core off and bring me the other parts. Hour and a half goes by and she still not there. So I call manager Jeff. Who says she isn't coming back. So I tell him that I was missing 25 dollars and the rest of my parts!! He proceeds to tell me that she isn't coming back to do what she said she would deliver and if I could get down there I'd get my 5 dollar core back... but not my 20. Because he couldn't prove that she stole it. So do not go to this one. The driver chick is a thief and the manager doesn't know how to run an auto parts store.

  Emily rayee
6 years ago
Best service possible seriously! The manager Shawn at the covert store in Evansville is the best! He changed my headlight for me this morning! And believe me it wasn't easy! Best customer service I've ever seen!

  selene compton
3 years ago
Called for a product and explained what I needed. Waited on hold an someone else picked up to tell me the person had left. That just made me, thank them and go across town to AutoZone where I had no problem getting customer service.

  johnathon winkler
5 years ago
Ordered and paid for a part (heater to water pump hose) on a Ford ranger. They told me when it would be there and when I got there to pick it up it had never been ordered. Other experiences haven't been bad but haven't been great either.

  Shana Wilson
2 years ago
I went there this morning to inquire about battery and electrical testing for my vehicle. The associate that helped me was very rude and told me that the electrical testing has to be done at a shop. There was a sign out that said free electrical testing was done at that location. I have never had this experience before at any other parts shops. I will not be returning.

  Robert May
3 years ago
Jeff went above and beyond helping me get the right shifter cable. Jeff is very knowledgeable And goes out of his way to help customers Jeff the reason I m making O reilly auto parts my number one store. Thanks a lot JeffI really do appreciate your time and effort. You can find Jeff at the covert ave O reilly in Evansville, Indiana. You will not be disappointed

  mark g
8 months ago
Had exactly what I needed. No back ordering required

  Donald Williams
4 months ago
Quick and friendly service

  Jennifer Anderson
6 years ago
Helpful staff, good pricing. They were able to get me parts from another location delivered to the location b my my house on less than an hour.

  Kelly Wells
5 years ago
Very nice people! Helped me locate what I needed on several occasions. Store is usually not too busy.

  Kim Conder
6 years ago
Reon changed our headlight for us. He was so helpful and nice! O'Reilly's is our place to go for parts etc. from now on.

  Flying Free RV
3 years ago
Nice, knowledgeable staff. Never had a problem with ordering ahead or making returns.

  Lisa Wolf
5 years ago
Had to wait 45 minutes to get my battery replaced for my car. Seems like they need more help for a Saturday.

  Dan H
5 years ago
the location I usually go to I get to get in and out quite easy and I find that the parts are generally cheaper with O'Reilly's in other competitors so that is the first place I always go.

  Marcia Augustus
a year ago
Great place to get vehicle parts at an affordable price.

  Steve Holland
4 years ago
Matt , when asked a question about a bulb...replied he was a retired engineer,Then said did I want to buy them or not.BAD BEDSIDE MANNER.I guess engineers, aren't people oriented.