Gerber Collision & Glass
4.5 (95)
1325 Maxwell Ave, Evansville, IN 47711
(812) 402-4044
gerbercollision.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Gerber Collision & Glass is an auto body shop located in Evansville, IN, offering a range of services including auto body repair, dent removal, and general auto repair. They provide wheelchair accessible facilities, recommend appointments, and accept debit cards for payment.
Services offered: Auto body shop, Auto dent removal service, Auto repair shop.
Gerber Collision & Glass Reviews Summary
Pros
- Excellent and professional service
- Great customer service and friendly staff
- High-quality work and attention to detail
Cons
- Issues with repair quality, such as misalignment and hard shifting
- Long wait times for quotes and appointments
- Concerns about overcharging or unnecessary repairs
Suggestion
Improve communication with customers regarding repair processes and ensure transparency in pricing.
Positive Words
Excellent, professional, thorough, friendly, great, high-quality, above and beyond.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kurt Metzger
a month ago
Terrible service. We have a vehicle that is completely ruined by this place. After repairs, it still pulls to the right and when I asked Josh about it he said it's with in specs. Having to hold the wheel at 10 instead of straight is not within specs. Then the car shifts hard now and gets half the fuel mileage it did before. Avoid this place terrible service. Also they make you leave a good review before you sign for the repairs that is why my wife left a good review before.
Mz. ArtDiva
4 months ago
This is the second time I've had to use their services (the first time due to damage from a wreck). All I can say is that they provide EXCELLENT and Professional service and stand by the work that they provide to the customer!
Bianca Nichole
4 months ago
Awesome job on my Suv! Awesome job on customer service from the lady answering the phones and greets you when you walk in and the people working on your vehicle in the back Thank you!
Kyle Temme
8 months ago
I walked in the door at 11 am on a Thursday and asked for a quote but was told by the receptionist "we are weeks and weeks out from even doing any quotes."I looked around and saw no employees. Just 1 guy moving cars around in the lot.If you don't want to hire anyone to work, then expect your business to fail. No one is waiting weeks to even get a quote. Get some employees if you are that far behind.There are half a dozen body shops within 2 miles of this place. Go somewhere else if you want timely service.
Aaron Engler
6 months ago
Josh and the Gerber team do great work! I wouldn't take my vehicles anywhere else! Five stars across the board!
Caitlin Metzger
4 months ago
So nice quality! If you ever get in a wreck or know someone that did get in a wreck, go to Gerber Collision and Glass!
Brandon Jensen
2 years ago
Extremely thorough and beautiful work. They went above and beyond to make sure I was happy and taken care of. Well done!
Phillip Seitz
5 years ago
Super great work. Came in with a minor scrape through in incident with another vehicle. They had it in, repaired, and back to me in just a couple of days as well as washed and cleaned on the outside. Super friendly staff, incredibly fair and honest people. You should feel at ease knowing that your car will be in good hands when you visit Lefler's.
Jodi O'Dell
6 years ago
I was involved in a car accident where another person ran a stop sign and hit me pretty hard on the drivers side door. I ended up with a pretty nasty concussion. Healing from this was quite stressful and I was so thankful that Leflers made the part of getting my car repaired completely stress free. They were supportive and considerate of what I was going through physically and emotionally. They were kind and helpful on the phone each and every time we spoke. They called me on a regular basis to give me updates along the way. When I picked up my car they went through everything in detail, answered my questions and did everything to make me feel comfortable and informed. Not to mention my car was spotless inside and out. They definitely went the extra mile through every stage of this experience. Can t say enough good things about their work and customer service. Excellent!!!! They really made a difference.
Scott Lamb
a year ago
Start to finish they were great! Kyle was transparent and thorough throughout, explained what was completed. Seamless process through USAA and couldn't be happier with final result!Services: Tires, Steering & suspension repair, Painting, General repairs & maintenance, Body & TrimServices: Tires, Steering & suspension repair, Painting, General repairs & maintenance, Body & Trim
Jkelly1371
4 years ago
They did an amazing job on my car when I was in an accident, they also offer a military discount. They're very professional and give you the best price they can. I recommend them to anyone that asks me for a place to get body work done for a vehicle.
Rick Scherer
a year ago
My Bride and I traveled 1300 miles from Buffalo, Wyoming to Evansville, Indiana for her scheduled ovarian cancer surgery. She underwent surgery on July 13, 2022; earlier that very morning, while parked in the hotel parking lot, our pickup window glass was broken to gain access. We suffered loss of clothing, medications, laptop, passports and other very important papers.After praying for the thief, I sought direction. I reached out to Gerber Collision and Glass, Josh responded. Josh and a colleague came to Deaconess Gateway Hospital, collected our pickup. A few hours later, Josh informed me he was in the hospital lobby returning the pickup, the same day!When I offered payment, Josh said he trusts me and I should call him with the insurance claim number after I return to Wyoming with my Bride; he would take it from there. This is how God designed trust, this is the Wyoming way!Josh left, an hour later to my surprise, I discovered Josh and team had detailed our pickup to showroom quality as a sign of compassion for what we are experiencing. God has blessed us with Josh and his team.With great humility and appreciation for unparalleled customer service, should you find yourself with collision or glass repair needs, I strongly encourage you to seek out Josh Lefler with Gerber Collision and Glass, 1325 Maxwell Avenue, Evansville, Indiana.God Bless,Rick and Randi SchererMountain View Ministry RetreatBuffalo, WyomingService: Auto glass repair
Samantha Schaefer
a year ago
AMAZING customer service!! They gave me updates on my repair almost daily. All of the staff were amazing.
linda vickers
6 years ago
A++++ Lefler''s staff went above and beyond to make sure my Corolla S was back to better than before my accident. The quality work that was performed on my car, at all levels, was great from start to finish. They kept me updated during the repair as well, and I appreciated that. I will return to Lefler's as needed in the future and would definitely recommend them to all my family as well as my friends. Thanks Leflers!
Kim S
6 years ago
Recommended them to my son-in-law and the car should have been totalled but they told the insurance company they could fix it for 3k....by the time it got to 9k the ins company wouldn't pay anymore. When he finally got the car back, the next day he had to drive out of state and the car broke down. Will never use (or recommend) them again.
Ray Engler
6 years ago
I have used both the Wabash and Maxwell locations over the years and have never been disappointed. So far the repairs look perfect and you cannot tell anything ever happened. Their management is very involved in the local community and are always giving back to a cause. They are my one stop shop!
Kimberly Davis
a year ago
Don t bother coming out here, especially if you re with SilverRock for warranty - they ll quote you to do work that they then refuse to complete, stating it s impossible in your vehicle type.
Trevor Hodgson
4 years ago
Took vehicle here because lefler supposedly is the best. The work they did on the outside of a panel was great but I found out later they didnt take the time to paint the inside of the panel before they welded it on. Took it in and they said they couldn't do anything. I agreed but they should've done it correctly before they welded it on. It luckily has the factory black paint or primer on it but it's kind of frustrating.
Armen Grigorian
6 years ago
Being a past customer i was very disappointed and shocked. I took my vehicle in to get a quote for repairs. i was given a quote for $2k that included replacing front bumper, fendor, sensors and etc. i decided to take the car to Dpatricks body shop for second quote they were able to do same repairs without replacing any parts on the car for $650.00.
Greg Plouchard
6 years ago
I have nothing but good to say about Leflers, I have had 3 vehicles repaired there and they are good as new. Great attitude of their employees make it a plus. Thank you Leflers'!
Matt Walls
4 years ago
Best place in town to get your vehicle repaired. I've had two fixed here and it has been amazing work. Definitely check this place out.
Pat Daugherty
3 years ago
Having to order the running boards was not the reason for the three star review. calling and leaving a voicemail asking me to change or delete my review makes me want to lower it even more so no problems were not addressed!
Its Me (Seriously)
6 years ago
"Female Friendly" Lefler gave my wife a quote that was $7 less than our deductible before my wife was finished telling them the make and model of the vehicle. Mills Body shop's quote was half of what lefler told my wife. Shame.
Chris Render
10 years ago
Had car detailed there did an ok job. Back floor boards were still a little dirty. Wife wants to take the car to another place to get it detailed next time.
Kristy Markham
2 years ago
Thank you so much!! My car is beautiful and so clean!! It wasnt even this clean when I bought it!! Will definitely bring my car back in the future!!Service: General repairs & maintenanceService: General repairs & maintenance
Miranda Adams
5 years ago
I got my car fixed there, they were fast, and everyone was very nice and helpful and they did a wonderful job.
Austin Goodwin
a year ago
Very nice, very professional. I couldn't be happier with my experience there.
Jason Horn
a year ago
Nicest most professional people around. Highly recommend!Services: Painting, General repairs & maintenanceServices: Painting, General repairs & maintenance
Sara Campos
6 years ago
Josh went above & beyond to fix my car. Id recommend this place. It took a bit of time but it was worth it
Allen Rose
6 years ago
Great job. Finished on time and took extra care to to the job right. My truck looks great!