Bally's Evansville Casino & Hotel

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J.Stormtracker440
a month ago
I went there when it was called "The Tropicana Casino" back in early 2019. It was close or in downtown Evansville, Indiana and was kind of hard to find the parking place there. It maybe easier now, not sure because I have not been by that area since 2019 because I live further away from Evansville, Indiana at this time. It's pretty much mostly or totally all slot machines....well it was when I visited them in 2019. I broke pretty much even with my winnings. It was a decent way to spend a pleasant evening there and not too many people were there when I visited them in 2019. Overall, not bad and since they are under newer ownership since I last visited the place, I cannot say anything because I have not been there for 4 years now. Plenty of parking nearby and decent selection of slot machines. They have a hotel nearby too, part of the casino too back then, but I did not spend the night there, so I cannot rate the rooms at their hotel. Overall, 3 stars I'd rate this casino.

  ALICIA
2 weeks ago
Came to the area for a family member in the hospital. Looked for close place just to stay one night and sleep. Online the price said $86 a night. We finally found a parking spot in the parking garage, get our bags out and walk to the front desk only for him to say it was almost DOUBLE that and a $50 dollar hold for accidentals. I explained to him our situation about being in the hospital all day and only needing a place to sleep for 6 hours until we had to be back. So it wasn't worth us paying $180 a night. It was also a smoking room he said and we surely were not going to take that. When I asked about a non smoking room he said we are sold out. We asked about any other hotels around and he said he couldn't help us with that. So we had to walk all the way back through the complex, put our bags up and drive to get another hotel. Luckily we got a nice hotel for $75 just 15 mins away. Also this resort smells like smoke just walking inside it so beware if that bothers you. Was really hoping for a better experience.

  LEE The Paladin
a month ago
This place is poorly taken care of. For a very profitable establishment there carpet and different things through out the casino need fixed or replaced. The carpet again tho is gross. Everything here is geared to make you gamble. The rooms have not microwave or mini fridge. So your forced to go down by the casino to eat or get a drink. Also they want you to tip them at the deli in the casino before you even get your food or drink. A tip is only give if one is happy with the service. So I gave none. No frozen drink in the casino. And a very lacking choice of beers. The hotel has no breakfast and the elevator is broken.Rooms: No microwave or mini fridge. Very small tvs , they force you to go to the casino. I did not but I do believe it is set up this was to keep you from enjoying the rooms.Nearby activities: There is a lot to do with in walking distance and a short drive so the good thing is your not going to die of boredom. Lots of nice shops and eateries.Safety: They have a good amount of staff . So there security is actually very good.Food & drinks: Over priced in the casino.Noteworthy details: Carpet here is gross and has lots of stains through out the whole place. They make millions a month so they should probably fix that.

  Mechell Mayhew
2 months ago
The casino was fine but the hotel needs a deep cleaning. The carpets in the halls and the room are nasty. I didn't feel comfortable enough to walk on the carpet without socks. The TV is tiny. The window was so dirty it was a filthy view of the river. The curtains had holes in them. The beds and pillows were so hard I felt like I had been camping and slept on the ground. We had a huge spider in the bed. And last but not least, there was a previous guest's hair all over the bathroom. I will never stay at the hotel again.

  Heather de Jong
a month ago
Stayed here for a wedding. Our rooms sink broke and we had to wait for it to get fixed before leaving for the Casino. The service was great and they sent someone up right away, but we couldn't switch rooms because they were fully booked.The casino was really smokey, so not a fan of that. Ended up leaving pretty quick.

  Jodi Brucken
a week ago
We use to come to Ballys a lot, but in the past year it doesn t matter what we slot we are on, NONE of them pay! They don t even give us any play time, just eats our money! We have heard multiple complaints about this throughout the past year from other friends and co-workers who have stopped patronizing this casino! It s also not very clean & the staff in the deli are rude. Sorry for the review, please do better Ballys!

  James Worrell
2 weeks ago
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  Wanessa Scribner
a week ago
It's really sad that you come to this place with a group of people and NOBODY win anything EVER...Its EVERYTIME!!! SO DONE WITH THIS PLACE!!!!!Not to mention all the money I have spent at this place my birthday was Friday and I was told because I'm not a certain tier level I get NOTHING for my birthday. Also we were not the only ones not winning it was people saying the same thing all over the place. Nothing but bad vibes and gloom...This place is just taking in money!!! I was told the only thing paying out was the high limit room...Us little people don't count CLEARLY so I will just spend my little money that has added up to thousands where I do counts Rooms: Room at Legends was the best part of the trip!!! The casino is trash!!!!

  Jim McFaul
4 weeks ago
Attended conference. Very good meeting rooms and banquet facilities. Food was very good. The downside is that the halls near casino smell of smoke. I will never go into the casino because of the smoke.Walkability: On the riverfront for a nice walk and close to other attractions.

  Maggie Kinser
2 months ago
If you don't mind the smell of cigarette smoke you'll be fine. Every square inch of carpet appeared dirty and not cleaned in years. We even got a non smoking room and it still smelled bad. No fridge in the room. Blood splatters on the curtain and wall behind the couch. We were there for a company party and most of the staff was nice but there was a few that had some serious grouchy attitudes. Our room was quoted to be $189 when booking. They didn't take down and email or anything and had me 2nd guessing if I even booked the room by the time our visit was going to happen. But our $189 room came to almost $250 due to high as hell taxes and fees that we were not made aware of. We could've stay at another high end hotel for way less money. Have zero desire to ever stay here again.Also the staff will announce what floor and room you are in when they hand you your key. We knew everyone's room that was waiting in line when checking in. Thankfully it was all the company people and we knew all of each other

  jj jj
a week ago
Any casino Ive been playing has atleast gave you something to smile about but this place just takes it all. I played almost every machine on the floor without anything to actually feel good about spending time at this place. Kentucky and Indiana have to be the worst places since both those states are broke busted and cant even give any to the patrons. Didnt see one smile on anyone in the whole place. Dont come here and definitely dont spend time here!!

  Jyoti Elan
5 months ago
Amazing and accommodating stay, David (there s 2) was extremely helpful and hospitable. We stayed for 4 days 3 nights and didn t want to leave. The room, bed, floors, shower, sink, tub, desk, chairs and everything else in the room was clean CLEAN! Believe me, me and mine are the type to bring Clorox and bleach to hotels to do our own deep cleaning we didn t have to do that here. We won 3x our bet money at the casino, walked around the local neighborhood that surrounds Evansville, saw some great scenery and ate some good food. It was a nice little baecation for us, we will be back.

  Jason Workman
3 months ago
I read a lot of reviews about this, but... My room was spotless clean! Surprisingly peaceful and quiet given the casino is a stone's throw away.Really friendly staff. Didn't hit a jackpot but I did win a few hundred back plus really had alot of fun!Highly recommend for a weekend getaway.

  Jarrod McCandless
2 months ago
I wish I had read the reviews before I booked. My wife and I live close and thought we would have a nice little getaway. Pretty much every 1-2 star review was what we experienced. Nasty, and way overpriced. If we decide to do this again, I will not be staying at this hotelRooms: Disgusting and sub parFood & drinks: No fridge so the drinks we brought got hot

  H Man
3 weeks ago
I know we'll to not go to any casino and expect big things it could happen but don't set expectations. That being said I won nothing of anything with size but more shocking to me was I didn't see anyone win anything which is unusual I've been to casinos in 6 states and this is the only one I've not seen someone win a decent prizes while I was there.Then you get mail solicitations claiming you could win 500.1000.or 20000 and do not scratch only do so on property with no intention of going on the claim dates I did scratch for a lousy 5 dollars. Really a scratch of from the gas station would have been way better odds for a real prize in my experience with this place. And a few more mention it's condition and it is mediocre for land casino.

  John Bearden
5 months ago
Once in the room, the bed and pillows were clean and comfortable.The problem is: you have to walk through cigarette smoke in the casino to get to your room. I m allergic to cigarette smoke. Now I am messed up for a few days.The time from entering the parking deck, until I got to my room was 25 minutes.My clothes, laptop bag, and everything I had with me, now smell like a nasty ashtray. Honestly I thought it was illegal to smoke near other people. I m pretty sure it is in Alabama where I live. I asked.. is there a way to get to my room without walking through the casino . Front desk person said no, because understaffed .REALLY! They need to be held accountable.

  Shawn Barnes
2 months ago
I recently stayed at this hotel. We had a 2 queen smoking room and it was not the best of stays. The bathroom, is ok, but if you look up at the sprinkler system, it is rusted. Other wise the bathroom wasn't the worst I have seen. The room itself looked as if it had been cleaned in a hurry and things were missed. The wall next to the window had months of dust on it. The floor had black marks on it and did not look as if it had been vacuumed. The beds were not very comfortable and the pillows are very hard. It was a rough night's sleep. Now, having to spend extra for a smoking room, you would think they would be as nice as other rooms and cleaned as well. If this is what you get with a smoking room, I can just imagine that the non-smoking rooms are not any better. The hotel definitely needs to be renovated as it seems very old and not well taken care of.The casino itself was well maintained and seemed clean. The bathrooms were nice and routinely cleaned and the choice of places to eat is good. We ate at The Tap Room and was very happy with the food and wait staff. The selections were delicious and the staff very friendly and helpful.

  Doug Riggle
4 months ago
I'm not sure if my expectations were unrealistic, but I thought that a hotel room at Big Name Casino (Bally's Casino) would be better.No complaints about the cleanliness, that was fine, although I did not "inspect" the room.It was the size, the room had two queen beds, that's how we like it, one for me, one for my wife. There was a very small TV on a table, and one chair.No microwave, no fridge.There was a gap between the beds, maybe 3.5'. The clearance between "my" bed and the wall, 1.5' and between the other bed and wall, maybe 4'. It made the room very claustrophobic.The bathroom, though lit well enough, felt cramped. The sink water pressure was OK, but you really had to adjust it so it wouldn't splash on your clothes.The shower head was so calcified that the water went where it wanted and adjusting the temp, it was either warm or cold, so taking a shower was an adventure.We live 25 miles from the hotel and only got the room for one night because we both wanted to have drinks and not drive. Honestly, had I known what the room would be like, I would have not drank and just went home after the company party.$135.00 (approximately)The view of the river was decent, however; sound proofing the windows would be awesome. We could hear people on the street talking from our third floor room. Also, the number of idiots who enjoy revving their motors was astonishing.I've stayed in Motel 6's with better rooms.Just an FYI, if you plan on visiting Evansville, IN. for the sole purpose of going to the Casino, budget accordingly. I later found out that there are "better" rooms available, but they are more costly.Also, unless you're chauffeured to the Casino, plan on driving around and around the parking garage to find a place to park. During our visit, the first 2 or 3 levels were under some sort of construction, so the other levels were absolutely packed.Suggestion: Find a nearby hotel, get a taxi or Uber to take to and from the Casino.

  James McG
a month ago
We played blackjack for many hours. At some point, the pit boss insisted that we use drink holders. He proceeded to throw a drink holder at my wife in an aggressive manner. An argument ensued, and he got in my wife s face. It was rude, unprofessional and threatening. We cashed out and walked out. Never again. The pit boss, Michael, clearly was having a bad day. The experience left us shocked and disgusted. We spent a lot of time and money gambling there. Never again. What a disappointment.

  Dave B
a week ago
We stopped by the casino on a Sunday afternoon and about 15 minutes into our visit we were driven out by the nauseating stench of cigarette smoke. Everyone was smoking and we couldn t find an empty machine without a dirty ashtray so we left with our money and won t return. Goodbye Evansville, enjoy your cigarettes.

  Allean Hester
5 months ago
Upon entering the hotel front entrance- we were hit with a horrid odor. Smelled like funk and sewer water. Note: this smell was only in that area. It did go away.Our non smoking room had a nice view of river. Room was nice, one comfortable king bed. Full length mirror. No closet in our room. First time staying in a hotel with no closet. No fridge. There was a ice machine down the hallway. We were only there for two nights.

  Ragon Stewart Roofing (931-444-ROOF)
a month ago
You haven t seen a more rigged casino in America until coming here. I ve been twice and never won more than I put in machine , I watched my buddy put over 4k in and not win over 50$ it was pathetic. I wouldn t spend a nickel more in this place . I didn t see or hear ANYONE winning . Sad, sad casino. One of, if not the worst I ve ever been to. Save your time and money and miss this one.

  Marty Holman
4 months ago
This place is pathetic. Our check-in time was 4pm. We showed up at 4:30, and upon entering to check in, we were met with a semi-rude guy at the front desk that told us our room wasn't ready. When my wife asked how long it would be, the guy replied, "They'll call you when it's ready." She asked three more subsequent questions, which were all rudly met with the exact same response. And to whoever replies to these messages, save your breath. There is no excuse befitting to this terrible service. I stayed here two times this weekend-- my first and my last.

  Miranda Payne
2 months ago
When I first arrived to hotel, I had to go through the casino. I got a little lost as front desk directions were poor.. I couldn't figure out what was going in with my room key and there was NO HELP anywhere. Also, I've been waiting on room deposit refuns for over a month now.The room itself was okay ish but nothing to write home about and the casino was terrible.

  Charles Mikey
a month ago
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  Rhonda Barker
3 months ago
Had a good time but the parking lot, casino and restrooms were the dirtiest I've ever seen at any casino. There was trash and spilled drinks all over the parking lot. Drinks spilled all over the elevator, the drink station and the floor in general. Empty beer bottles and drink cups covered some of the machines. The bathroom stalls had toilet tissue in the toilet and the floor along with tampon wrappers.

  Nancy Wagner
3 months ago
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  Ruth Hunt
4 months ago
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  Robert Arvin
4 months ago
Room was booked 12-7-2023 and check-in was 12-9-2023, upon arrival at 4:30p.m., we were informed that our rooms wouldn't be ready for awhile, well awhile means over 2 hrs. Secondly the rooms were not cleaned very thoroughly, the rooms dont even have a mini fridge or at least a bigger tv. I have stayed at Red Roof inns and a lot/ most of these inns have a mini fridge a big tv. I think the price was a little bit extreme for what we had and how long we had to wait.

  Lasabra Ellis
2 weeks ago
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