O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ron DUCK
3 months ago
Starting soon as your first foot hits inside may we help you really meaning don't trust you toolbox around may find something not thinking if get there . Over prices I shop Amazon when possible 1/2 the price

  April McGuffey
4 months ago
Very prompt, polite and friendly service. Installed new battery in my car in just a few minutes with no wait time.

  Brian D (Troop)
8 months ago
They normally have what I need at a competitive price. As an ASE master tech, I hear employees answer customers questions about troubleshooting or installing parts that aren't quite correct, but as long as you know what you are doing, it's a good place to buy parts. I think all parts stores should hire an actual experienced tech so there is someone there to answer questions correctly.

  Amy Clark
2 months ago
Service is always great & staff is extremely helpful! My go to for all my auto maintenance supplies!

  Michael Burchette
8 months ago
Surprised at how much mower batteries have gone up. Last one I bought cost 19.99 not 65.00! Oh well such is life.

  Jessica Cardwell
a year ago
If I could give a negative star I would. My son came up here to return and socket set that we couldn't use so we could fix our truck, he had to ride his bike. They claimed he lost them when he came up there and there was no way he did. They had to of taken them out of the package and told him they weren't there. 40 dollars down the drain. Worst customer service and thieves here in Elwood. Don't trust them!

  Donny Wallace
a year ago
I tried to bring back a $260 item to the store a day later. I didn't need it. Didn't use it.O'Reilly store told me they never give back your cash. That they only give store credit.Remember this.

  Cory tic tac
3 years ago
They are miles ahead of auto zone... a battery cost me an arm and a leg but they were so much more helpful when I needed a part I went to auto zone they just said nope... have to go to the dealership.. went to O'Reilly they had my part there within the hour I've not gone back to auto zone since

  Lynn McCord
4 years ago
Was not happy here. My service engine soon light had come on. I was getting ready to travel, as well. Sent my on my way, saying to ignore the warning light. That it was nothing. They were most friendly, but not very helpful. I went for a second opinion at Auto Zone, and found out that my thermostat was going out and that it was a simple fix.

  Tyler Colin
2 years ago
Great staff. Always willing to help. I usually frequent Autozone. But I do enjoy buying things like AC Delco Name brand Jack's and stands. They usually have rare things in stock, such as the brand oil I use. I use Motorcraft 10w 30 Diesel motor oil. I have always had to drive out of town to Wal-Mart to get something like this. But when I stopped in here, they ended up having it right on the shelf. The staff will go completely out of their way to find whatever part your looking for. They always seem just eager to help a customer, and always ready to talk shop on whatever Vehicle your under the hood working on. They gave me sound advice. And I'm glad they opened this store. I give 5 stars based on multiple occasions of coming to this store specifically.

  Kevin Winter
9 months ago
I followed the lady from the dealership here because the vehicle that I bought needed a bulb a d coolant

  Joshua woods
a year ago
Friendly people and always good at keeping your warranty so you can exchange.

  Lindsey Martin
6 years ago
We went to get a basic low beam headlight. The girl at the counter gave us one that appeared to be the incorrect model but kept reassuring us it was not. Apon leaving we looked it up to make sure and it showed that our assumptions were correct. The second time arriving to exchange for the correct bulb we had a guy help us. He protested and said that we were given the right bulb. Once we got home and dissembled the headlamp guess what... We were right and they evidently suck at their job! I rate their customer service a -10! It's lazy to not double check and they evidently don't have people working the counters with vehicle experience. Go to AutoZone people.

  SaraH D. ( BiGG_DaDDyS GurL )
7 months ago
Pretty quick, efficient & friendly business

  Lorrie Burkett
3 years ago
They 2 younger guys in their we're very helpful. Got my emergency brake like to go off. And bought 2 cans of oil for my truck.

  Joseph Scott
2 years ago
When I need special parts I go to O'Reilly's because their team has way more knowledge about the special critical OEM parts and installations for most makes and models.

  Brant Evans
a year ago
These guys are great. They even helped put my windshield wipers on my semi.

  Johnathon Lundy
2 years ago
Always friendly and always helpful of they don't know the answer to your question they will do there best to find the answer!! Quality parts and great customer service!

  Justin Taylor
a year ago
This store knows what your looking for they price match and by far have the best quality and price

  Ron Arnold
2 years ago
Had what we needed in stock and for a good price. Highly recommend

  Heidi (HiDee)
a year ago
Tina is great there... actually all the employees are really good.

  Bobbie McCool
6 years ago
The only place for my car I Always get exactly what I ask for No running back and forth and 5 star customer service

  Camie Tidler
5 years ago
Great fast friendly service if they don't have eaht you need they will find it.

  Billy McCartney
4 years ago
Had exactly what I was looking for.... Called ahead and they had it ready for me when I got there... 3 minutes almost like drive-thru..

  Leslie Seats
4 years ago
I asked to have the bulb replaced in my headlight. They broke the clip for my headlight and didn't say anything to me. We got to Alexandria and I got out of the vehicle to see family. When leaving, I saw my headlight hanging down.

  L R
a month ago
Good service

  Catherine Alcantar
5 years ago
Friendly people but prices are higher than Auto Zone. But if you need a part fast they usually have it in stock unlike Auto Zone

  Lee Plake
6 years ago
Nice place to go compare prices some lower some higher quality parts good people friendly helpful

  James Fleenor
5 years ago
One of the best O'Reilly Parts Store ever shopped at. Helpful service, easy parking.

  B shine
4 years ago
Wish some prices wasn't so expensive but always get what we need