Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carla Phillips
2 weeks ago
I cannot say enough good things about Johnson towing. They first helped me when they were the company my roadside assistance used. That may sound like a one time thing, but the old Ford Truck I had may have really liked being towed by them, because it was at least 5 times, probably more. Then, recently, I purchased a car that started have issues on day one and Johnson is who the car lot uses. Three tows in three days, all at different hours of the day. Always super friendly, always answers the phone or calls right back! I would highly recommend them to any individual or business! At this point, after so many times speaking with them, I'm think I'm obligated to invite them to at least one Sunday dinner! Seriously, great people!
Nancy Parker
a month ago
Towed my 38 Chevy Coup and then put on new brakes. Thanks for all of your hard work. I recommend Johnson Towing for all of your auto needs. I ll be back-!!!
Thomas Wurster
2 months ago
They are the BEST in Muncie. I guess because the owner isn't trying to make his customers buy him a mansion. You guys rock!!!!
Thomas Erwin
6 days ago
Great Service !!!FAST TOO !!!The driver was cool !!!These guys did a awesome job !!!Recommend Johnson Towing to everyone !!!
Jessii C.
6 months ago
We appreciate Nick so much for coming out in the pouring rain to tow our car. He was very nice and the business compares pricing so I got it cheaper than what I thought!
Michael Horsley
6 months ago
Water pump went out, Onstar sent them and they are awesome. Fast, super helpful, kind, understanding and very professional! Would definitely recommend.Service: Car towingService: Car towing
Casey Jones
2 months ago
AAA sent this company to tow my vehicle in terrible weather. They did a fantastic job & couldn't have been nicer.
Brandy Arnold
a year ago
Used my roadside assistance when my tie rod broke! They sent out Johnson towing & recovery. I m so glad they did, they were quick and professional. Shane was very helpful and would highly recommend their company to anyone looking or needing a tow. Even put it in my driveway for me. Very professional and kind!! Thank you for helping me in my time of need . I greatly appreciate it Service: Local hauling
Dj Stanley
7 months ago
Did an awesome job using the flat bed on my Dodge Challenger Hellcat. Highly Recommend..& Driver Did a Perfect job also... Thank you very much for the Great jobService: Local haulingService: Local hauling
Jayln Whiteaker
7 months ago
Johnson Towing was a life saver for me today! They sent me a guy named Aaron who was so kind and genuinely seemed happy to help. He answered all our questions and even made us laugh a couple times, even in this stressful situation. Thanks, Aaron!Service: Car towingService: Car towing
Cecilla Arnett
4 months ago
Super nice and got the job done quickly!! Will definitely use them in the future!
jessica gropp
a year ago
They were extremely helpful in getting my daughters car back home after her ball joint broke. Both driver's delivered exceptional customer service and very very friendly. They were careful to make sure no more damage was done when loading and unloading her car. Highly recommend them for service!Service: Car towingService: Car towing
Jeff White
a year ago
My daughter attends Ball State and I got a call from her that her car was not starting. I tried to help her try different things over the phone. She originally called the Chevy dealership in Muncie and they do not offer towing. They gave her a number to call and that towing company never showed; so the next day I called the my insurance company (Travelers) as they offer roadside assistance. They dispatched Johnson Towing and Recovery LLC. They got there quickly. They were friendly and courteous. The got my daughter's car to where it needed to go. They even tried to start the car first to see if they could save me a trip to the mechanic. They also have a good working relationship with the repair shop I chose and reassured me that they are good (it was Earl's in Muncie and I will review them in a few days...so far so good with them by the way). I would definitely use Johnson Towing again.Service: Car towing
Cassandra Ippel Daugherty
6 months ago
They were awesome. Not just the towing, but car repair also! They went above and beyond.Thank you!
Jeffrey Wehmueller
a year ago
The young man Johnson Towing sent was amazing. He was knowledgeable, friendly, and was simply incredible at resolving my issue. I give Johnson Towing five stars . . . If I could give the young man (I regret not asked his name), I d give him 10 stars if I could. He was THAT good!!!!!Service: Tire changeService: Tire change
Doc Shadowbear
a year ago
Their driver John, did a superb job He handled my truck carefully, was very knowledgeable. He was a great representative for Johnson's Towing. You have a good man.Services: Battery service, Local hauling, BatteryServices: Battery service, Local hauling, Battery
Angela Patten
a year ago
The guy that came out was really nice and helpful. He done a wonderful job getting vehicle on tow truck without doing any more damage. I would definitely use them again if need to.Service: Car towingService: Car towing
Lydia Stephens
a year ago
I was helped by a man named John, and he was lovely. Very polite, very patient. Seemed to be in no rush, and very concerned with my concerns. I appreciated his patience and kindness, and his phenomenal service. Thank you John!Service: Car towingService: Car towing
Carole Stillwell
a month ago
These guys go above and beyond there our go to when ever we need a tow ..thanks boys
mykhail mcclain
9 months ago
This is a horrible company. I would not suggestion this company to anyone. The driver was very unprofessional and the manager was very rude. The driver who came to fix my tire broke my trunk latch and they refuse to pay for it. Seems like the hire any and everyone.
Aaron Piercy
3 years ago
I called and they sent driver Sean to help me. Sean was great, friendly and he wasted no time getting me taken care of. Great price, great communication, and great service! I hope I never need to be towed again, but if I do, I m calling them.Service: Car towingService: Car towing
James Ingalls
a year ago
Johnson towing was the only ones who could help me yesterday. I am a heart patient and was strainded for 2hrs when Brad showed up to save the day. Awesome kid. Thanks Brad and Merry ChristmasService: Car towingService: Car towing
Megan Benslay
2 years ago
I accidentally locked my keys out of my car while sweeping it out. My roadside got in touch with them for me. He called within about 20 minutes and was there not long after. He was very professional but kind. It was a stressful situation for me. He had my door unlocked in less than 2 minutes. The entire ordeal was maybe 40ish minutes total. I won t ever use anyone else and will highly recommend them to all my friends and family. I couldn t of asked for any better service and compassion.Service: Car lockouts
Tony Philpott
a year ago
Great service! When the owner saw they were running behind, he came out himself and did the job. I would recommend this company highly!Service: Tire changeService: Tire change
Economy Transportation
a year ago
We own a Transportation company out of Fort Wayne, IN. Our vehicles travel into unimproved areas for pickup and occasionally end up getting stuck. When this happens anywhere around Muncie we don't use any other towing company besides Johnson's.We tried using a few of the larger towing companies in Muncie and they are less than scrupulous in how they go about their business. Not Johnson. They are reasonably priced, get there quickly, and are super FRIENDLY . Unlike other companies who may make you feel like you are inconveniencing them with your business.Do this small business a favor and use them when you get "stuck" in a bind...
Ummm Yea Harter
a year ago
I was informed by the driver that his boss told them to pick someone else up first that called after I did all because the boss knew the person. Therefore I had to wait longer.
Kasey Ely
a year ago
Super nice folks that were timely and helpful. Very reasonable rates. Although I hope I don't need to use their services again in the future, I appreciated their assistance and would highly recommend them.Service: Car towingService: Car towing
Brian
a year ago
Very fast service and the driver Jon did an amazing job on my toe tonight. This company is the go to for all your towing needs. Great service thanksService: Car towingService: Car towing
merry miller
a year ago
They were prompt with towing my car for repairs. Reasonably priced. Would recommend to others.
Yvonne Edwards
a year ago
I contacted them about a vehicle I needed towed but I failed to realize I had called the incorrect company. The gentleman I spoke to was very nice and forthcoming about their location, which was in the opposite direction I needed.