Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wooline
5 months ago
Horrendous Experience at Goulds Auto Body ShopI am compelled to share my utterly horrendous experience with Goulds Auto Body Shop, as it has left me deeply dissatisfied and frustrated. Not only did they fail to address the storm damage on my truck, but they also returned it to me in a significantly worse condition.When I initially entrusted my truck to Goulds Auto Body Shop, I had hoped for a professional and competent repair service. However, my hopes were shattered when I discovered that they had not fixed the dents caused by the storm damage, despite their explicit assurance that they would. It was disheartening to see that the very reason I sought their services had been completely disregarded.To make matters worse, the condition in which my truck was returned to me was appalling. Not only did they fail to fix the existing dents, but they also managed to add new scratches to the paint leaving black markings all over and stripped the finish, leaving my vehicle in a deplorable state. The lack of attention to detail and care during the repair process was evident, and it is clear that Goulds Auto Body Shop lacks the necessary expertise and professionalism.What further my disappointment with them after all the good words I've heard was the verbal attack I endured when I approached Goulds Auto Body Shop to address the non-fixed damage. Instead of acknowledging their mistakes and taking responsibility, their staff responded with hostility and aggression. Their unprofessional behavior and refusal to rectify the situation only added to the horribleexperience.Based on my experience, I strongly advise against using Goulds Auto Body Shop for any auto body repairs. Their inability to fulfill their promises, the addition of further damage to my vehicle, and their disrespectful treatment of customers are clear indicators of their lack of professionalism and competence.In conclusion, my experience with Goulds Auto Body Shop was nothing short of a nightmare. Their failure to address the initial storm damage, the addition of new scratches, the stripping of the finish, and the verbal attack when addressing the non-fixed damage have left me deeply dissatisfied and regretful for choosing their services.
J M
6 months ago
They did a great job repairing my vehicle. Very friendly and professional and helpful. Great communication throughout the process. If I need their services, I will definitely be back to this shop. Highly recommend!
Rachel Martin
6 months ago
I have dealt with them on 2 of my cars, for insurance claims, and both times they have been extremely knowledgeable and communicate well through all the steps of the process. I highly recommend this body shop.
Jake Church
2 weeks ago
I just had my F450 repaired. They did an awesome job, are professional, and will be who I use going forward.
Rhonda Edwards
7 months ago
The crew at Goulds did an excellent job repairing my car after my accident. They kept me well informed every step of the way. Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Mary Charleson
a year ago
Brian was wonderful and always kept me informed what was going on..They did a wonderful job in a timely manner . When I picked both vehicles up they cleaned the inside as well.Both vehicles after a deer decided to hit us..We will definitely go back if ever needed.Services: Painting, Body & Trim
Christine Smith
2 years ago
I can't say enough about the great service I got from Gould's after hitting a deer last month! They worked well with my insurance and my car rental company which made the entire process as easy as possible. They were on time with their work and got my car back to pre-accident condition! The paint is a perfect match! Thanks again!Service: PaintingService: Painting
jessica funkhouser
3 years ago
This was my first time here at Gould Body and Paint and not knowing a whole lot about them, but i took my Subaru in and they were quick on how fast they got it done! Staff was super nice! When I picked my car up today I was blown away with how they cleaned not only the outside but inside as well!! If I ever need my car fixed again this is the place I will take it to from now on! And I will definitely recommend to others! Thank you so much!! One satisfied customer!!
Dennis Bartron
4 years ago
I brought my black sable in for a new front bumper. Some wires needed replaced that connected to the fog lights. Sure other electrical issues. They did a awesome job. Keep me updated on what was going on . I honestly have not one bad thing to say about the whole job. I would recommend anyone to them. Definitely a top notch business. Thank you so much for everything you did. I do appreciate it very much.
Brady A
6 years ago
I trust Gould Autobody and Paint for all of my vehicles. Excellent quality work and great customer service. Brian and his team are honest and always put the customer first. Go to Gould Autobody and Paint. You won't regret it. I am a happy and loyal customer :)
RPW
9 months ago
Gould did a good job on matching paint and installation. Was very pleased with the results.Service: Body & TrimService: Body & Trim
sharon kay lucas
4 years ago
I have been to Gould's more times than I would have chosen. They have always taken an unpleasant situation and made it better. Their work is quality and reasonably priced. I hope I never have to go see them again but if I do I know it will be a satisfied customer.
Tyler Cornelius
4 years ago
They did a great job repairing our vehicle after a collision!! We were skeptical to take our vehicle to any other repair shop than we had been to before!! But Gould completely exceeded our expectations!!
J F
9 years ago
I stopped in for a quarter sized rust spot. Guy didn't even get up and barked $2500 bucks. I asked if he was joking. He said no, "I know it's drivers side and it's $2500, I know durango's". I asked if he was serious, it was a small spot on the passenger side. Guy was so rude. Went and looked at it and gave a different estimate, on the back of a business card. I'm never going there again. If you get good service there, good for you. I didn't understand the attitude I got.
Tms
7 years ago
Took my car there for some body on drivers side of car. Insurance company advised against going there for repair work. I didn't listen. Picked up my car and the top of the drivers side door had a huge gap in it and could see daylight through. I confronted the owner and she said its okay, we fixed it. Argued with me about it and sent some other guy out for a look. He dug his knee into the inside of my door trying to bend it back. Told him you can't bend a door back! I was not happy and let them know. They refused to fix it. I would NEVER EVER RECOMMEND this place!! Find somewhere else or you'll regret it!! Rude, terrible customer service and work!!
James Kochel
10 months ago
These guys have been awesome to deal with!Paint and body fix was on point, you wouldn't know unless I told you it was fixed......
T J
5 years ago
Quick and honest estimate. I still have to get the car fixed but its busy season. I expected the wait to get the repair done. 5/5 would recommend them to anyone.
James Harding
2 years ago
I had some minor repairs that required replacement and paint in and out in less than 3 hrs looked great and truck looks good as new
Lisa Ramsey
3 years ago
They did a fantastic job fixing my truck at looks brand new thank you gould's body and paint
Penguitarian
4 years ago
They did a beautiful job on my Tahoe. Fantastic customer service, and perfect body and paint job.
Leslie Deem
a year ago
Great body shop! Best place to get your damaged vehicle repaired.
Allen Van Osdol
10 years ago
Fantastic!!! Great workmanship, completed earlier than scheduled and they even cleaned the inside of the car. Totally satisfied.
Debbie Havener
3 years ago
They were so polite and helpful. They answered all my questions I had and if they weren't sure of the answer to a question they found out what it was for me.
John Burris
3 years ago
They did a fantastic job on my son's truck door.
Robyn Mcmanomy
2 years ago
Great people to work with quality work uses quality dealership merchandise
Joel Rivas
a year ago
Things got "lost" while they worked on my car.
Ra Wilcox
a year ago
They did a great job on the van.
Isaac Thompson
4 years ago
Fantastic service, compeditive pricing, and a quick turn around.
Jodi Leek
2 years ago
Excellent job repairing our car.
Jeff Taylor
2 years ago
Just a bad business and Wasnt friendly at all