Buchanan Automotive, Inc.
4.8 (63)
2525 E Business 30, Columbia City, IN 46725
(260) 244-6105
buchananbodyshop.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jaclyn C
4 months ago
Buchanan s did an excellent job on my small insurance claim repair. I was able to easily send a video and pictures of the damage and they provided me an estimate from there. They have rental cars to pick up on site. When I came to pick up my car it had been vacuumed and the interior dusted.They communicated with us through the whole process. I would not hesitate to bring my vehicle back here.
Riley Anderson
2 months ago
I had some pretty hefty work that needed done and assumed it would take quite some time to get repaired. I was pleasantly surprised when they called me a week after dropping it off that it was done. The whole process was quick and easy. They even detailed the inside which I greatly appreciated!
Weston
4 years ago
Buchanan did an exquisite job on my 2004 Chevy Tahoe. They had it for a little over a week but they were very detailed and I am extremely content with the work done.
Leona Beachy
6 months ago
Buchanan's did a great job on my Camaro! Very pleased with results! They were very professional! Excellent service!Service: Body & TrimService: Body & Trim
Angi Wal
6 years ago
I absolutely LOVE their work!! Very friendly, courteous, and really do a great job at communicating with you. I didn t understand some of my insurance coverage and car rental. They helped take care of all of it. They made me feel very secure, every step of the way. I highly recommend getting your vehicle fixed at Buchanan s!!
Kristen Kimmel
10 months ago
Buchanan Automotive did a very professional job on my vehicle, they even returned it with some auto detailing. Very much appreciated!Service: Body & TrimService: Body & Trim
Shasta Childs
4 years ago
Just got my vehicle back today they took an extra day to get it done due to one of the repair men being sick. They called and let me know glad they informed me no big deal life happens and I'm sure they were going crazy in the shop due to GM being on strike and I have a Traverse. My vehicle looked great glad they didn't rush though just to get it done they even cleaned it out I was very impressed. The last guy I had I took to Kelley Chevrolet to get it repaired and I was not happy with the results at all definitely taking all my vehicle needs to Buchanan's great customer service and friendly staff.
Gary Martin
4 years ago
Have taken my Ford Explorer, Toyota Camry, Ford Ranger, and today my Nissan Rogue for body work. The work they performed to restore my vehicles to like new condition was superb! The employees are well qualified and conscientious about their work. Owner John Buchanan with his son Ben operates an A+ business! I highly recommend this place if you have any automotive body work to be done!
Jerry LaMere
3 years ago
Had my truck insurance repair completed there. They did a great job, were very professional, provided me a loaner to use while the vehicle was being repaired and even detailed the inside of the vehicle upon return!! Would highly recommend them to anyone and will use them again if needed in the future! Great place!Service: Body & TrimService: Body & Trim
Command Chief
a year ago
Absolutely AMAZING service! In a day and age where service is a lost art, these guys just knock it out of the park! They actually care about you and your auto like it were themselves and their own auto. Don t go anywhere else!Service: Body & TrimService: Body & Trim
Megan Moon
7 years ago
I am amazed at the quality of work done by Buchanan! My car looks as though the damage never occurred. The customer service is amazing, prices were absolutely fair, and work was timely. I will return here for any auto body work that I require in the future, and I will be referring anyone I know or meet who needs auto body work to Buchanan as well.
Jessica Angel
4 years ago
I was having issues closing my door all the way since wintertime. Thought I would give them a call and see if they could take a look at it in the near future. They said to swing by and they would be more then happy too. Not only did they look at it but they had it fixed in about ten minutes. Even after fixing it, he still made sure the door was adjusted perfectly and said if any other problems pop up with it to let him know. They are extremely friendly and well versed in their jobs. I would highly recommend them to anyone.
James Sims
8 months ago
They did a great job on our silverado after a deer incident. Thank u we will be back
Joe Luna
a year ago
They were quick to get a quote for the repairs. The final cost was within 2% of the quote. Great turn around time and awesome work/attention to detail. Great guys to deal with.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Chris Laney
3 years ago
We had an unfortunate accident to one of our company trucks. Buchanan and their team did a great job dealing with our insurance company, providing prompt service and delivered us a great looking truck! Thank you
John Neukam
11 months ago
Friendly and Great Staff! They will walk you through every step of the process! It's really helps that they have Enterprise!
GL Gilbert
5 years ago
They have repaired our vehicles every time we have hit a deer or someone has hit us for the past 15 years. They always stand by their work and do a great job. Very friendly service.
Josh Kessie
3 years ago
Buchanan Automotive does a great job! I have been going here for 10+ years and would recommend them to anyone! They give great service and even better quality!
Lisa Minnick
3 years ago
Very nice group and did a great job on repairing my vehicle at a good price. Would highly recommend them! Great customer service
jay squadrito
4 years ago
Buchanan automotive is a true family owned and ran body shop. I have been using them for over 20 years. And in 20 years when you see the same employees and few that leave it says something about the work proformed and the end products. Great business tp deal with as a consumer and a vender.
Susie Scott
3 years ago
Great job cant even tell my van was even damaged so thankful they did a great job. Would recommend them and i would use them again if god forbid i would need them again
Anita Henderson
3 years ago
Did a great job on my car! Everyone was very professional. I found very honest hard working people there.
Jc Brown
3 months ago
Buchanan's team is amazing!
caleb caldwell
3 years ago
Ben and his team did a great job of working with me and my insurance company to get my car fixed.Would 100% recommendCaleb
Josiah Roberts
7 months ago
Got a quote the other day. Seemed like good customer service and friendly staff
John Hilligoss
11 months ago
Great auto repair shop...Been in business for many years!
Steve Richcreek
7 years ago
What a GREAT JOB..even delivered a FREE loaner to me. Perfect work, done before promised, even during an ice storm.. HIGHLY RECOMMENDED..GOOD PEOPLE
tim helgeson
a year ago
The guys do great job painting and repairs and they are nice people
Renaissance Landscapes
3 years ago
Buchanan's takes care of all our fleet vehicles. We take pride in our equipment and only trust Buchanan's to do our work!
Dustin Adams
5 years ago
They did a small collision repair for me. Turned it around very fast, did quality work. Looks like new, couldn't be more pleased.