AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victoria Layton
2 months ago
My vehicles check engine light came on about two miles away from this facility. I had been having issues with my vehicle but the dealership couldn't find the problem because the check engine light wouldn't come back on when they drove the vehicle. I was told to go ahead and drive it and if the check engine light came on again and was blinking to stop driving and if I was close enough for someone to put the computer on it, get a code. I called AutoZone in Charlestown, spoke with Earl who was gracious enough to bring the computer to where I had to pull over and stop the vehicle. Earl got the reading, called and told me what it was and gave me a copy for the dealership. Earl, I can't thank you enough, thank you so very much!!

  E Vevea
4 months ago
Extremely friendly and helpful staff. We were driving through Indiana and had some car issues and Eli went above and beyond to help try to get us back on the road quickly and safely.

  Chad D
a week ago
Bow down to Neil, makes all the girls squeal. Sold me parts for my Seville

  Tiffany O'Leary
7 months ago
We had to run in for some injector cleaner and the guy took me right to it! I was in and out and he even put it in the tank for me before I went to fill up so I did not have to leave my kids in the car!

  Chad Caldwell
6 months ago
Hours on the building state 8am open on Sunday. Why is the location not opening the doors until 9am?

  Wendy Watts
a year ago
Extra effort in shipping my items.Satisfied with the quality.Priced lower than other competitors for the same brand and specs.

  Samantha Frazier
5 years ago
Very friendly staff and good deals! Someone even helped me install a new dome light bulb and was super nice and generous about it as well. Plus the batteries have a terrific warranty on them.

  tim crenshaw
a year ago
Went in to have battery tested, employees were very busy, but very helpful, they tested battery, it was bad, sold me a new one, loaned me tools to replace even. Very helpful

  Harrison Been
2 years ago
Came in last night after an engine light came on to have it diagnosed, was a bit skeptical knowing a tiny bit about cars and was scared of being scammed, Got to say the guy was very helpful even with my stupid questions, after diagnosed I came back the next day and got what I needed for the repair guy, and still was treated great and did not feel uncomfortable. Thank you for your kind service and dealing with my dumb questions lol.

  Tammy Jones
7 months ago
Why does this store always close 15-20 minutes before closing time of 10 PM?

  Louis Curry
6 years ago
Very knowledgeable staff. Great service. With a new store, you expect a few bugs to be worked out, but I didn't experience any. Outstanding job!

  Mariah Smothers
3 years ago
The AutoZone employee that helped me today was great! He helped me get the parts that I needed and helped me carry them to my car. He was very polite and explained the parts to me and recommended some stuff I needed, they were great!

  Val Black
4 years ago
My alternator failed on me as I was pulling into the parking lot- they not only charged my battery so that I could get it to a mechanic safely, they also pushed my car into the lot for me. They're always so friendly and helpful here! Thanks again!

  Dana Parkerson
a year ago
Not sure where they get the people they hire but they'd be better to close up entirely. Also, their prices are often double what you will pay online and you'll still have to wait.

  eric hawkins
a year ago
Called and got a girl named chastity, she was rude. Looks like oriellys gets my business

  Amelia Johns
4 years ago
Friendly service and always willing to go the extra steps to help customers out! Jason is always helpful and greets customers with a smile. I appreciate you guys going the extra mile to help me out!

  Alice Felts
4 years ago
Yes I took my son there to get a Starter for his 2010 Chevy Impala. They had several in stock that were expensive. They kept looking at their Computer and found 1 that was reasonable cost. I took my son to another Auto Zone in Clarksville Indiana and the people who worked there were rude to him. So I called the Auto Zone and requested to purchase the one that was the lowest price. They took my Order oner the phone and I paid for it over the phone. He was so helpful and told me they had to order the part and it would be in tomorrow. He said Fed Ex made their deliveries in the afternoon. I was so thankful he helped over the phone. The people in Clarksville Indiana could take lessons in Customer Relations . I will never visit their store again!! Thanks For Reading This ALICE

  Rob Carter
3 years ago
The AutoZone in Charlestown Indiana has been a great place to pick up basic items for maintaining your car or truck; they also have a limited amount of stuff for your boat. They normally have a good deal on the DIY oil change. Several of their employees have been super helpful. One of the best things I like about the store is a discount for military/veterans and the points you earn from each purchase adds up to real credit that you can spend in the store. There's an O"Reilly right next to this place but you will get better service from AutoZone.

  John Gramlin
8 months ago
Quick service. Had the parts in needed on hand.

  Paul Baldwin
a year ago
Needed to get my check engine light checked. Super nice customer service.

  Joshua Mullins
4 years ago
Great staff just had to stop and change the alternator in my truck myself didn't have any tools they let me use all the tools I needed and jump my truck for me so I could get out there.

  Steve Sellers
5 years ago
Knowledgable staff. Nolan took good care of me and helped me diagnose problem. Bought parts and fixed it myself. Probably saved $350.

  dot_ word
2 years ago
Big help, where another auto shop failed me the people here came in clutch! Super kind and very friendly.

  Mark N
10 months ago
Fast customer service. Good service. Thanks!

  Melissa Slate
4 years ago
Good variety of parts and accessories. If they don't have the parts you need, most times they can order it and have it the next day.

  Trever 1200
4 years ago
Did a great job!e get very helpful difficultin finding me parts that where being a pain on coming in thank you to the whole crew at Charlestown autozone!

  Zachary Silverstein
a year ago
Great staff and the new store manger is a ROCK STAR!

  Ed Eichberger
2 years ago
The clerk didn't know about a Hummer H2. Didn't know who made it. I just walked out of the store. Mice store poorly ran

  Roy Trotter
a year ago
Sold me the wrong parts twice. Finally on my third trip I got the right items.

  Tom Roberson
3 years ago
This place is awesome, installed my new battery for me. Excellent service.