Tom and Eds Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Powell
3 months ago
Friendly and knowledgeable staff. We took our Volkswagen Tiguan here at the recommendation of our insurance company. So far they have been efficient and appear to be good at customer service. They were number two on State Farms in network shops near us but are much closer to us so we picked them. The promised completion date is much quicker than we expected.

  Fonetta Askew
4 months ago
Tom and Ed's did an awesome job on my Palisade. It was repaired on schedule. They also cleaned it up soo nice inside and out. Very friendly staff. I also like getting my rental car right next door from Enterprise. I'm very Pleased with everything thing! Thanks again!

  Chris Kwak
2 months ago
Great service,staff mechanics! Very happy with my car repair. Responded quickly every time I contacted them. Worked with the insurance company for me. Great establishment.

  Timothy McKinney
3 months ago
Had an appointment for an estimate after telling secretary I wasn't sure whether I would be turning it into my insurance or self pay, guy checking out damage acted like it was a bother from the beginning, then looked at it and said that he couldn't do an estimate until my insurance was contacted. Total Waste of My Time!

  Steve Beseke
2 weeks ago
Service was quick, updates provided regularly, customer service was friendly and helpful. Highly recommend.

  Bobby Brooks
a year ago
Everything here seems great except for the actual bodywork itself. The car I brought in is 2019 and low miles. Took my car in for a minor fender bender and unfortunately for Tom & Ed s I have a better eye for things then the average person. It seems like when they took the hood off they scratched the corners of the pillars and just put touch up paint where they scratched it. There s also still a minor mark on the bumper it looks like something came up from underneath and almost put a hole in the bumper weather it was from the accident or Tom & Ed s I don t know but what I do know is that it wasn t there before. Talked to them about it and it basically doesn t seem like they care. Will not recommend based on the work

  Skorpyun's Lair
a year ago
They did a great job on my rear bumper but, they don't do rust work and whoever portered my car decided to adjust my seat and the back rest and all my mirrors so that when I got in, my chest was almost in the steering wheel and all my mirrors were jacked. Made me wonder if someone took my car home for a night.I was an ASE certified car tech and one thing I never did, was touch a customer's mirrors. I'd just move my head around and I always tried to adjust only the distance of the seat. Never played with the back rest and I always tried to put it back.I gotta take a star for being afraid of rust work and another for the ridiculous amount of cockpit adjustments with 0 effort to try and at least get it close.

  Cody Albright (Dimlight92)
a year ago
These guys are fantastic! I hit a deer about three weeks ago and the front end of my car was destroyed I took it to Tom and Ed's and they did everything they could to help when it was time to come and get the car it was back to 100% everything lined up and is straight highly recommended and they deserve a 5 star thanks guys you hard detailed work is highly appreciated!

  Michael Feege
5 years ago
The customer service is fantastic here. They provided an estimate to do the work and then found the damage to be a little bit more extensive than initially thought. Rather than jacking up the price, they did what needed to be done for the estimated price. The manager, John, said they'll do the right thing and fix it right and treat me how they would want to be treated. That is how you create repeat customers! The quality of the work was spot on as well. I had a difficult color match and the work was imperceptible. A great experience.Unfortunately I had to edit my review. To be clear, the decreased review has more to do with the service I received (explained below) rather than what is outlined above. The original work that was done was for rust repair, and I understand that such work isn't warrantied. However, after only a few months the rust started bubbling back through. I went in to the location to ask about getting it fixed by having the metal cut out and the proper repairs made. After speaking to an individual on a Friday (who assured me that they would call me on Monday with an estimate), I never heard from them again. I went to another Auto Body place who performed the metal replacement and more for a little more money than what I was charged originally. It's unfortunate that the lack of response soured my view.

  Michelle Ferrero
11 months ago
Sad to say, anytime I have called this business for clients of mine ~ the gentlemen that I have talked to are always so rude and act as if I am bothering them. After my last call, I've decided it's time to deal with a new company.

  Megan Thompson
2 years ago
The men here are absolutely phenomenal! Professional, personable, quick, and very helpful. I highly recommend using them for any of your car needs!

  Gregory Janacek
5 years ago
Excellent service, very fast, sms updates so I was informed every couple days off their progress. They ended up finishing two days earlier than estimatedHighly recommended!

  Jamie Rodriguez
3 years ago
What great service!! Thanks Jose for helping with the clip on my jeep. Much appreciated in a world where customer service is everything. A+++

  Derrick wright
5 years ago
Friendly, professional staff that kept me updated throughout the repair process. Wonderful customer service. Absolutely terrific!

  rich jania
4 years ago
Awesome body shop. They people that work and run the place are awesome! Make this your first choice for auto collision repairs.

  Shawn Swingster
2 years ago
Great body shop and great management. Made my 2020 jaguar new again. Eric is the man

  Vince Gabriel
3 years ago
Had two vehicles repaired there they do great work and I would recommend them to anyone

  Lynette
5 years ago
Awesome place treating me with the best care will always go back. Thanks for everything.

  Tom Barber
a year ago
Superb results after a terrible car accident.

  Robin Paolone
a year ago
Great Service Everyone there is Great

  Scott Stephenson
4 years ago
Great work and completed early.

  Kenny D
4 years ago
Nice work

  Matthew Krahn
a year ago
Nice and friendly