Autohaus Dierolf

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JBMSTRIKER71
2 months ago
I own a 1995 Ferrari F355. I had a alternator charging problem and took this to 5 different shops and none of them could figure it out. I even took it to a Ferrari dealership in Chicago and they were dumbfounded and could not fix it. I take it to Autohaus Dierolf and they had it fixed in 2 days for a really cheap price. These guys know what the hell there doing thats for sure.

  Justyn Shumaker
a month ago
Great customer service. Very personable and efficient work. Chris and Brandon are awesome to work with. Nice job guys.

  Austin Ferry
a year ago
This place is getting more and more difficult to trust in terms of reliability as time goes on. I like these guys but there are some blatant issues I d like addressed. (The not so great)- Whether you call or stop in for a quote expect to wait at least 3-4 days to get one, often times up to a week or more.- I understand they get very busy but I think they ve got more cars than they can handle. I took in my Mercedes for a relatively simple Alternator+ Valve Cover Gasket replacement and they had the vehicle for over 3 months, which I think personally is unacceptable, it s not like I was getting an Full engine+ transmission rebuild.- There was an occasion where they decided to fix my broken, yet still functional hood latch and charge me for it when I never mentioned anything of it during the initial consultation, especially to have it fixed. Nice gesture but not cool to charge me when it could have been done as a courtesy if they were going to touch it especially during a $1200 visit.- They could definitely use a bigger facility and more staff and I feel like that would ease up on the crazy amount of time it can take to get your vehicle back, Although I do understand overhead and business costs.(The Good)- Old school shop with all ASE Technicians very experienced on MB/Daimler vehicles as well as Mercedes Star Diagnostics systems (Dealer Spec Computer)- Doesn t really matter how old or new the car is they can get the job done.- Out of their own kindness they have went out of their way to supply me with little items I have needed when I was working on the car myself at home and wondered if they had so I didn t have to wait for shipping or pay crazy dealer prices on 96th street. I came in one time needing coil pack and wheel bolts and Louis didn t even think twice about going back and grabbing some without even charging me.

  Owen Barnett
a year ago
These guys do excellent work for a fair price. If you have a German car, do yourself a favor and bring it here. I have had my car in several times and they always take great care of it.The mechanics know their stuff and are friendly on top of that. Plus, as an added bonus, you can check out the latest entries to the classic showroom out front. They do a ton of work on older European cars. It's always fascinating to see what they have in for that day.I would not hesitate to recommend this shop to anyone in the area.Services: Electrical, Auto engine diagnostic, Vehicle Inspection, Brakes, Auto maintenance, Battery, Oil change

  Joel McPherson
a year ago
A friend recommended them.Called and set up a Pre Purchase Inspection. Set up an appointment and had car delivered to them. Louie quickly inspected the car and gave me the feedback. Bought the car based on his experience with Mercedes. Years of experience.Service: Vehicle InspectionService: Vehicle Inspection

  Gordon Lang
a year ago
Brought in my 1985 380sl for a transmission leak, they had my car for 2 months, replaced the transmission seal and it came back still leaking. I brought it back and they said they didn t replace the whole seal and would take care of it. 2 weeks later it is still leaking transmission fluid. I took it to a different shop for a second opinion and it was fixed 24 hours later for a fraction of the cost.

  Lil Tay
2 years ago
GREAT EXPERIENCE HERE! Gas station put water in my fuel tank. I brought it here from a referral from a friend in they didn t disappoint! They charged a fair price to remove the gas in replace the fuel pump all in about a weeks time. Thanks again and the car running great!Service: General repairs & maintenanceService: General repairs & maintenance

  david harmon
4 years ago
I bought an old mercedes-benz from this shop, I cannot say enough good things about my experience. Everything was done in a timely and professional time frame. I did pay a service fee and one small mechanical issue came up with the car, the agreement was honored and taken care of quickly and to my complete satisfaction. Very few shops operating today with such a high level of customer service, in my opinion. I cannot recommend this place enough. This is my honest opinion of this business I was offered nothing for this review. I am currently recommending this shop to my daughter who is a fellow Mercedes fan. Professional, honest and timely in all respects, Certainly 5/5 stars.

  John Conway
4 years ago
Mercedes died and the people here are great. Honest and way knowledgeable. Could of charged me for a new part but we're able to repair broken part for at least half the price. Had trouble getting a rental car, to continue my trip, and Lou was great in checking in on my progress. Feels more like a family than a repair shop. Thank you.

  Kevin Charles
3 years ago
They have been taking care of my two BMW;s, 223 and 228, for over ten years. They never try to oversell, prices are great and employes friendly and professional. I am a disabled Marine so a breakdown is a bit more serious for me. They always keep me on the road, not beside it. I recommend them to family, friends and neighbors.Services: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Body & Trim, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Body & Trim, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil change

  Huntsville Reviewed
8 months ago
Awesome techs that were able to save me during my car buying process. Top notch shop for Mercedes!

  Bree Hadley
3 years ago
I called the shop and talked to Chris last week and arranged a balljoint replacement on steering knuckles I took off my 1987 560. They were happy to do it same day when I was ready. Brought the parts to them in the morning and they took care of the work and had them ready that evening for me to take home.If you have an old Mercedes, they have the special tools you'll need to get repairs done. They do a great job! You can tell they work hard to keep these cars alive.Service: Steering & suspension repair

  Martin Shrader
7 years ago
I had a pretty serious transmission issue with an older Mercedes and was considering just scrapping the vehicle rather than take it to the dealer. A friend recommended me to Autohaus who not only saw it the same day I called them but they had the part in hand and fixed it that afternoon for a FRACTION of what the dealer would have charged me. Will not take the vehicle anywhere else from now on.

  Ra Dixon
a year ago
I have been a customer since 1983 and Louie have been on top of any problem I have in counter, these guys are good in my opinion, follow them from 40th and keystone across the street to Allisonville now Carmel Dr, just hope they don't move to Kokomo.Services: Air & cabin filter replacement, Steering & suspension repair, Auto engine tuning, BatteryServices: Air & cabin filter replacement, Steering & suspension repair, Auto engine tuning, Battery

  Zakk Knight
6 years ago
First off I know this place is professional and they do great work when they want to. However, sometimes mistakes happen. But can you own up to your mistake and make it right with the customer?Took my SEC in when it died. Suspected it was the fuel pump. Mechanic ran a series of tests and concluded it was indeed the fuel pump. So he replaced the fuel pump. They called afew days later for me to retrieve the vehicle. Came in and picked the car up with a horrible misfire that I 100% didnt have before. Drove home with the misfire figuring it was another issue. I made it home and noticed a very strong fuel odor coming from my engine.. I removed the air cover and noticed my fuel distributor was leaking fuel. I called and was instructed to drive back to Autohaus. So I drove back. Mechanic tightened the fuel line and informed me he made an honest mistake from testing pressure. (Apologized and shook my hand, very honest sincere mistake) Fair enough. Drove home again. Long story short, after further inspection of my ignition system, 2 plug wires were misplaced causing my misfire. I called Chris to inform him about my issue and was told "You got a good deal for the time that was spent on your vehicle."How did I get a good deal when the work wasn't even complete when I paid you? How did I get a good deal when you misplaced my ignition wires?In my opinion this was very bad business of an establishment I thought had more class. My mistake.

  Eric Bates
11 years ago
I blew my dual mass fly wheel, clutch & slave cylinder on my 2007 BMW 525XI. They had it for four days because there was a problem after they installed the new parts. They called me & had me look at the damage before work started so I understood why it was so involved. I hope I can find someone as good as them in Washington state now that I'm moving. Highly recommended them.

  Preston Joslin
a year ago
A + service - had general maintenance done on 2014 BMW 640xi, dropped off in the morning picked up same day.Will use them for all of our German cars.Service: General repairs & maintenance

  ahelmy7
2 years ago
Great place, trustworthy, integrity and honesty . Chris the owner is a classy professional man has a great team, Louie is the best. The receptionist, Madison is very nice. Highly recommend this place.Services: Electrical repair, General repairs & maintenance, Brakes, BatteryServices: Electrical repair, General repairs & maintenance, Brakes, Battery

  Joe Rozzi
9 years ago
They do great work, just do not wait for an oil change. I waited 2.5 hours today to have them change my oil. After 1.5 hr I asked about the status and they said 5 more minutes but continued to have to wait another hour longer. They just need to brush up on their customer service skills more in situations like these.

  Juce Box
4 years ago
This place is a treasure! Chris is the THE most honest, noble, knowledgeable, experienced, kind expert car guy I have ever met. You will never find a better place for you and your car than Autohaus Dierolf. The BEST ever.

  Dawn McCall
7 years ago
Took my bmw there for brakes. So friendly and went above and beyond for me. Buffed out a scratch on my front bumper as an extra. As a woman I hate dealing with mechanics always feel like I'm getting ripped off. Car was finished as promised and no hidden costs. Way less than the local bmw dealership.

  David White
2 years ago
Top shelf Mercedes repair. Tell Worldwide Motors to take a hike... they overcharge for everything at the dealership. Autohaus is fair and professional.

  Khek Dengmanivanh
4 years ago
Only place I bring my Mercedes GL550 and Audi A4. Very honest and nice people. Chris and Louis are the best!

  James Millward
3 years ago
Great shop. I ve taken my Mercedes here for multiple scheduled services and brakes. Honest work. Good people.

  Mike Coriell
a year ago
Have taken my older cars there for many years. Trustworthy and fair.

  Linda Erb
10 months ago
I absolutely loved the service here, and especially the people who work here!

  Seth Tynan
5 years ago
Awesome service and honest people! I would definitely recommend them for any service for your European vehicles!

  Rick Barretto
3 years ago
These guys do a great job. Have repairs my Range Rover, Porsche, BMW and Mercedes.

  Ray Miller
a year ago
Great service, expert's with great prices

  Eric Freeman
a year ago
Great service..good knowledge..great autowork