Welches All Vehicle Repair
4.8 (262)
127 S Main St, Bluffton, IN 46714
(260) 824-3811
welchesallvehiclerepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Welches All Vehicle Repair is a trusted auto repair shop located in Bluffton, IN, offering a range of services from oil changes to tire repairs. With a focus on honesty and customer satisfaction, they have gained a loyal customer base over the years.
Services offered: Oil change, Tire repair, Auto brake repair, Steering & suspension replacement, Vehicle safety inspection, General repairs & maintenance.
Welches All Vehicle Repair Reviews Summary
Pros
- Excellent customer service with friendly and knowledgeable staff.
- Honesty and transparency in communication, no hidden charges or unnecessary repairs.
- Efficient and fast service, accommodating short notice appointments.
Cons
- One instance of a customer feeling overcharged and questioning the necessity of recommended repairs.
- Complaints about misdiagnosis leading to unnecessary work and potential issues with adjustments.
Suggestion
Ensure thorough inspections to avoid misdiagnoses and provide detailed explanations to customers to build trust.
Positive Words
friendly, knowledgeable, honest, transparent, efficient, accommodating, thorough
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jerry Pryor
a month ago
Well they did a job I couldn t do and when say job I mean a job. They were very helpful kept me in the loop and didn t hide anything or charge me for something that wasn t done. Brady and Nicole (hope that name is correct) were the best I will be taking my vehicle there in the future. 2015 Jeep Cherokee Trailhawk bad hubs and bad lugnuts lol. Thanks again to everyone at Welches
Jody Holloway
2 months ago
Nicole really gets things done. Very honest people and easy to work with. I have been very pleased.
Rhiannon Haynes
7 months ago
We always come here for auto repairs. They are so friendly!! Even good conversations while waiting on your car to be fixed. When you have a small fix they try really hard to squeeze you in that second!They are also very honest and they don't just fix things to fix it. They tell ya what this will do and if you feel like you really need it or not and the pros and or cons to help save money. Just all around great place to take your vehicle. Reliable and trustworthyService: Tires
Tony Langel
9 months ago
I had them do an inspection on my truck. The combed through everything with quality descriptions and photos. I feel they did a thorough job. They were not pushy with them doing the work and did not try to sell me what I didn't need. Everyone was friendly and took their time to better inform me on questions I asked. Highly recommend and will continue to use them for my automotive needs.
Nikki Boatwright
2 months ago
Nicole was so kind and helpful! Brady and was informative and made sure to answer any questions I had.I HIGHLY recommend!!!!!
Nicolas Loves traveling
5 months ago
Words can t describe how mad I am at Welches. These people are dishonest and a bunch of liars and only care about making money. In July 2023, I purchased a 2014 Chevy equinox from my grandpa s friends car dealership. His car mechanic put in a new timing chain TWO WEEKS before I purchased the vehicle. My grandpa has been purchasing and trading vehicles from his friend as well as taking it there to get vehicles fixed on so my grandpas friend wouldn t set me up. In September 2023, I dropped it off to just get the oil changed and tires rotated, Welches has the audacity to say oH NO We fOUnd THat YouR TimINg cHAin is MeSSEd uP and they said that it was gonna cost me over 2200. Like I said I ve had the vehicle since July And the mechanic at my grandpa s friend s dealership put in a new timing chain before I got the vehicle so there s no way timing chain shouldn t be messed up already. I haven t heard any weird noises or clapping noises when I turn on my vehicle. It s been running normally, I even took it out to Missouri and it didn t screw up or anything. personally believe they re just scamming me and preying on me since I m young and tax season is coming up in a few months. When talking to my grandpa about it, he knows a lot about vehicles and he ain t dumb, he said if my timing chain needed to get fixed or replaced (in which it dont) he said it should really cost 1100 so Welches is wanting me to pay them Double than what it should be. I mentioned to my grandpa about how I needed the front wheel bearing replaced in 2022 on my old vehicle in which they charged me 1000 for it but he told me how it should ve been around 400-600, it makes me mad how I could trust a bunch of greedy thieves. Who knows how much extra they ve charged me for my vehicle to get fixed or service, I hope y all have enjoyed the past 2 years taking extra money away from me. Brady or Nicole will probably message me on here or call me about this review, I don t care what they say no matter how many times they want to apologize to me or how many times they want to try and make it up to me I m not going to give a single cent to them or any shady car mechanic shops that are full of dishonest greedy liars. I ll be taking my vehicle elsewhere to get fixed on or serviced when it needs it, hopefully I ll find a car mechanic that s genuine, honest, who wont insult my intelligence and manipulate me to give them extra money unlike the crooks at Welches. I highly recommend taking your vehicle elsewhere so you won t end up being a victim like me.
Zachary Blackburn
3 months ago
Excellent customer service and they were fast! I highly recommend and will be using them for future repairs.
Daniel Swanson
3 months ago
Had a tire going flat. Dropped off my vehicle, called me when finished. Easy peasy. Very friendly staff in Bluffton.
Nea Marin
2 months ago
Welches got me in and fixed my car without an appointment. I'm not from Bluffton but I recommend them
Dennis Jackson
6 months ago
Welches All Vehicle Repair does very good work for a small price.They are very nice people and they will help you out in any way they can.They do almost anything!
Mario Tijerina
6 months ago
Brady got my car in and take care right away. The customer service was great. I ll definitely be coming back for future work.Service: TiresService: Tires
Lynn Enterline
11 months ago
I stopped by first thing in the morning and asked if they could balance my tires. They fit me in and my car was ready by mid morning. It drives great! Fast, competent and friendly service! Thank you!
Jeffrey Neyhard
8 months ago
Needed new brake pads and rotors all the way around on my sprinter van. They got me in on short notice while on a trip. Excellent service and very accommodating.Service: Auto brake repairService: Auto brake repair
Dennis Collins
3 weeks ago
Friendly, efficient, and won't take advantage! Highly recommended!
Wendy Malone
9 months ago
Brady was able to get my car in the same day. Everyone was super friendly and knowledgeable. We will be back for our car service needs. Thank you Bluffton Welches.Services: Steering & suspension replacement, Vehicle safety inspectionServices: Steering & suspension replacement, Vehicle safety inspection
Ally Swagger
a year ago
Friendly service, they tell you straight up when you bring it in what it sounds like it could be and possible cost. I've had problems with other auto shops but Welches was great with communication and fixed my car in a reasonably timed manner. 10/10
Michael Foy
2 weeks ago
I've had great experience dealing with Welches Repair
Vickie Cook
11 months ago
Nikole Robles is amazing! She is very knowledgeable and answers all my questions and makes sure I understand everything! She is very much appreciated and her customer service keeps me coming back Also, the care and service I receive with any service is always top notch!
David Boxell
5 months ago
Your service was great as always. Only hitch this time was a tire rotation at $19 that was not on the list of things to do.
Rhonda VandenTop
11 months ago
They quickly got my car in and diagnosed it in a few days. They let me know what is wrong with my car and quoted the cost. They got my car done quickly. I trust their work, which means a lot to me.Service: General repairs & maintenanceService: General repairs & maintenance
Jonathan Young
a year ago
Would not trust this mechanic shop. Took my truck in for an alignment and they told me I had bad ball joint s. So I had new ones put in and took it back for another alignment and they said again that 3 of my ball joints were bad. Then I get the truck back and take it to family ford and there turns out to be nothing wrong with them and they finally got done what welches should ve done in the first place. They are just trying to tell people stuff is wrong so they can fix it and make more money.. very disappointed with the service if it wasn t a lie what they told me, then they don t know what they are talking about also they messed with my cam adjustment to put a new one on it and did not set it back to the old adjustment, I had a picture of what it was set to and it was turned the opposite way causing it to wear the tire significantly. Brandy will try to smooth talk you just like how he will reply to every review post on line and like he probably will to this one. Im a mechanic and I would not be able to sleep at night if I was knowingly doing that to customers life is more then just dirty moneyServices: Steering & suspension repair, Steering & suspension replacement, Vehicle safety inspection
Patricia Chandler
4 weeks ago
I'm satisfied with everything, especially how friendly!
Dave Clingan
6 months ago
Brady had to run out to another town for the tire and before I came back from walking the Wabash it was done and I was back on the road!Many Thanks,Dave ClinganService: Tires
John Pearson
3 months ago
Quick accurate alignment. Fixed all the driving complaints with my truck.
Julie Mccray
2 months ago
Love the way you kept contact with me. Honest and trustworthy.
Martin Feinberg
9 months ago
Great customer service! Staff is always willing to help and will go out of their way to take care of the customers! Would highly recommend!
Jeff Shigenaka
a year ago
Called and Nicole and the team got me taken care of right away. My tire had a nail in it and it did not take long for them to repair it. Excellent service and will use them again in the future.
Doreen O'Connell
a year ago
I originally called for a price check and it was way cheaper than the place I was going to first go to. The lady that answered the phone was very helpful and kind. When I went to drop my car off the secretary was very nice as well. Welch's called for me to approve any work to be done before they did any work on my car. They actually suggested something else to be done to my car to help Mt transmission life rather than what I brought it in for. Me not knowing a clue about cars was impressed by the honesty, helpful, and all around good service. The bill was cheaper than originally priced going in. I will not take my car any other place from here on out and highly recommend Welch's!!
Dan Redner
7 months ago
Excellent service. Very thorough in explaining work done. Pointed out potential future needs. Detailed service report sent to email.Service: Oil changeService: Oil change
Kimberly Miller
8 months ago
Very nice employees that actually took time to explain what needed to be done. Got parts quickly and the job was finished on time and below the estimate.