Community Kia of Bloomington

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Adam
2 months ago
This is the second new Kia Soul I've purchased from Community Kia of Bloomington, the first one being back in 2013. Best car I've ever had. I appreciated the friendly service and quick email responses I got regarding the new vehicle I purchased, as well as the service dept. getting me in very quickly to double check something that turned out to be a non-issue. Thank you!

  Holly Anspaugh
2 months ago
I am late in posting this review, but I had a great experience at Community Kia in August 2023. When my husband and I went to Community Kia, we were exhausted. We had spent the last two weeks looking for a new vehicle and had been on the receiving end of high-pressure sale tactics from another dealership in town.Community Kia offered a completely different, smooth experience. Mikel Smith was our salesman, and he was so kind. He let us check out our options at our own pace, and when we decided to purchase, he made the experience enjoyable and quick.If you are looking for friendly salespeople, this is the place to go. I cannot say enough great things about Mikel.

  Michael Pruiett
3 months ago
I had a great experience for my first service at Community Kia of Bloomington! I took my KIA K5 there for my first FREE oil change and tire rotation. All of the staff were very kind and explained things throughly. They got the job done quickly, complimentary swept out the floor mats in my car and washed my car off!! Would highly recommend this KIA dealer for service!

  Jason Wood
a year ago
Always a great experience buying from community KIA of Bloomington. It feels good to walk onto a car lot and feel no pressure to buy. We love our Wolf Grey K5 GT line.

  Christopher Taflinger
a year ago
I worked with Clint Young at the Community Kia of Bloomington. I spent months deciding on the car I wanted and then weeks researching car dealership within 200 miles of my home, comparing pricing and researching the ins and outs. Found a lot of dealerships marking up the Kia K5 I was looking for 5-10 grand over MSRP even when factory ordering. Had to drive two hours to get there but it was worth every minute. Clint helped me factory order the exact car I was looking for and he made the entire process easy and convenient. When I got to the dealership everything was exactly as we had discussed with the sale of the car over the phone. If you want fair pricing and an awesome experience I would recommend this dealership every time. This is who I will be sending my friends and family too in the future hands down. I Highly recommend! Also absolutely love my new 2023 Kia K5!

  Natalie Coleman
5 months ago
After leaving this lot not happy and purchasing our Kia from another Dealership, was worried regarding customer service for routine maintenance. The service department went above and beyond for the appointment. The service manager is amazing and Bloomington is lucky to have this gentleman as the manager.

  Marsha Wray
2 months ago
Very friendly & informative specialist. Listened to my needs & repeated them back to me. Very efficient. Went over everything again when I picked up my vehicle. A very smooth, pleasant experience!

  Dawn Halford
a month ago
I was greeted immediately. I had problems with one of my tires. It was checked and the problem was solved. The oil change was done in a timely manner!

  Teah Hardwick
a year ago
We purchased a brand new Kia Telluride 2022 from this dealership. We then realized the key hole to the glove box is completely missing. We reached out to 2 separate employees at the dealership & emailed them pictures, hoping to receive some type of guidance on our next steps to get this resolved. After weeks of no response, we contacted the Kia manufacture. At this point we were finally told we had to physically bring the vehicle in (which is over an hour away), just to confirm the key hole is missing. We can THEN begin the process of reviewing the warranty. This is an issue that should have been caught before we purchased the vehicle. Very frustrated with this company and lack of effort/ communication to resolve this.

  Kaitlyn Marks
5 months ago
This place is probably the best Kia dealership in the country, Sebastian and Andrew were more then helpful with my father s car, gave me an amazing service and I felt like I could really trust these guys! 10/10 would recommend to anyone in Bloomington

  Rhonda Ferren
7 months ago
Although it took nearly a year to get the car I ordered, each individual was very great to work with. Although they have no control over car production, they were extremely apologetic that it took so long. Friendly, knowledgeable people. Grateful for the positive experience.

  Hiland Langhans
2 years ago
I contacted Greg about a Kia Telluride they had for sale and put a deposit down on it. He sent me photos and a video of my new car. The next morning he texted and said the owner decided to buy it and he didn t charge me my deposit. The owner of Community Kia stole my car from me. They are not trustworthy. If I could give them no stars I would.

  Carolyne Ambrose
7 months ago
Had work done on 9/15. As always Sebastian was very thorough and explained in detail. Work was done in a timely manner. I would also like to give kudos to whomever is washing the cars. My car always looks great. Thanks to a well run service department.

  Tom Barker
2 years ago
I have been in the market for a new Kia for about 2 months. I saw on the web site they had what I wanted. Set up an appointment with Austin, and it was so nice, no pressure, friendly workers, even offered me lunch while I was waiting to work out financing. BEST EXPERIENCE EVER. If your looking for a new or used car ask for Austin.Thanks Austin.

  Reese Nadine
a month ago
Easy, fast. Like the text options. Only issue was trying to schedule service online. Had to call, open times online don t match up with anything that is actually open.

  Lois McDonald
a month ago
When I stopped by Kia Maintenance to schedule my appointment, I was given a list of work they would do along with a cost estimate. The work was explained so I understood what they needed to do. On the day they worked on my Kia Soul, I received a free Courtesy Car ride home and then back to Kia. Fred, the driver, did an excellent job. When I picked up my Kia Soul, the cost matched the estimate and all of the work was done. I always have all maintenance on my Kia Soul done by Kia Maintenance. I always go back there for all work because everyone is really nice, they don't mind taking time to explain everything, they explain why some things I ask for aren't needed on my Kia Soul, and they do excellent work. I'm always happy with their work and the treatment I receive.Thanks!

  Kaitlyn Fischer
a year ago
I had a great experience! I love my new car! I traveled out of state to buy from this dealership - and they gladly held the vehicle that I wanted until I could get there. Hayden, Brett, and Mike were all amazing! They made my first time purchasing a car really enjoyable and smooth!

  Jacob Englert
9 months ago
Review applies only to service side: I was told it would take 6+ weeks for them to be able to look at what was wrong with my vehicle.An at home code reader was able to identify it for me.The shuttle service guys were both very nice and honestly the most pleasant part of my experience.

  tracey fish
a month ago
Took my car there with a quote from another place for all kinds of problems. turns out I was being lied to. they fixed my car for a fraction of what the other place quoted.

  Debbie Deckard
3 months ago
Community KIA of Bloomington is and has always been so GREAT with service. Sebastian Cunningham Service Advisor has been top notch in his Customer Care. The employees and Technician Dominic Cody are amazing! THANK YOU for All you do and continue to do.

  Lindsay Stolting
a month ago
Hands down the most efficient, detail-oriented, and professional service department I ve ever been to! They always make sure that you leave completely satisfied!

  Marsha Cline
5 months ago
Great service. Very friendly. Kept me well informed. They got it back to me before the promised time. The driver of the shuttle service was very friendly and true gentleman.

  Debra Earl
8 months ago
I thought I was getting a great, the salesman was very nice. I took a test drive and fell in love. Little did I know I got a lemon. The muffler quickly became loud and I took it in to find that the extra warranty I bought for 2000 pp wouldn't cover it. And it was going to cost me 3000.00, now my air conditioner has gone out several months ago and they won't fix it either. I paid 15,000.00 and I am not happy. My health is bad, I have cancer and on S.S. and now have to drive in a car without air conditioner. Shame on you for selling me this lemon! And yes this is the Car I purchased in 2022.

  Emily Overby
a year ago
The team at Community is amazing! They really treat you like they care about more than just a sale. We visited four other dealers before buying at Community and so glad we bought from them!! We will definitely be back and will refer others!! It was an easy transaction and I didn t feel like I was over sold or pushed into buying anything I didn t want, which seems almost impossible in this day and age!

  Francis Jenkins
3 years ago
You better watch Mike is sales. We came to look at a vehicle and he would not let us leave until we purchased a new car. LOL. Great people selling a quality product. Francis and Emma will be customers for life! Thanks for taking ALL our money. Hey Mike... Can I borrow $1.50 for a loaf of bread?

  Tj Rodriguez
8 months ago
Kel made the whole buying process super easy. Everyone was helpful and thankful for the business. Will definitely recommend people to them. Would definitely buy another car from here in the future.

  Brad Johnston
4 months ago
The experience was quick and easy. They covered all the points making sure all my questions were answered. I was very impressed with the experience.

  CC Fisher
8 months ago
I have never had a better experience buying a vehicle. Mikel in sales and Mike in finanace were the best! They were not pushy and treated me like family. I will definitely purchase from them in the future.

  Jenna Kloosterman
10 months ago
If you are thinking about buying a Kia, stop looking at other dealerships and just go to this one. I can't say enough good things about them! I drove 2 hours from Evansville, IN even though we have a Kia dealership here. I ordered a Kia Sportage Hybrid and they said it would take about a year. The car came in 10 months early! :) Unlike other dealerships right now, this one is charging MRSP, not $3k-$10k over MSRP. Then they matched a good cash offer on my trade-in. I won't buy another car from anyone else!

  Samantha Overton
8 months ago
Hayden was super helpful and willing to answer any questions we had. So happy to be driving my beautiful new car!! We re very pleased with our experience at Community Kia!