O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael La Mar
a year ago
As things go our 2018 Ram 2500 developed a problem starting but only when it was below 45F. Patrick was able to help me diagnose a faulty battery and replace both batteries with new SuperStart Extreme batteries. He even entertained my request to test the batteries with the portable battery tester as well as the bench tester. Great experience from a knowledgeable young man!

  Vanessa Burress
9 months ago
Bought an over priced battery for the car and they tried to tell me that it would require professional installation that they don't provide. It took about 15 minutes but we managed to get it done without killing the car.

  Denver Hall
2 years ago
The employees are very knowledgeable at there job. And my headlights came in on time as I was told.

  Tiffany Turner
5 years ago
I went in there yesterday like 10 minutes before they closed. I told them I needed oil but that I would also like to have my battery tested. The clerk gladly tested my battery starter and alternator even though it took longer than 10 minutes and they were closed by the time he finished the testing and still let me come in and buy the oil also looking up the exact brand that my car recommends. Great experience will definitely go back again and recommend anyone else that likes friendly customer service anytime of the day that they're open.

  b rockey
a year ago
Like every other place of business. Good and bad customer service. Today was a bad one. Asked about transmission fluid. Employee blew me off and went in the back. Advanced Auto got my sale instead.

  Aaron Hobbs
a year ago
Good service and good ppl here.. their always helpful and rdy to sit their through my bad explanations of what my vehicle is doing and what part im looking for..

  Deitsch 95
11 months ago
Placed a call and asked for a part, I was informed by the employee I talked to on the phone that they had one in stock. So, I drove there just to be told they did not have the part in stock.

  K Acres
3 years ago
Disappointed! Stopped in for a battery test about 10 minutes before closing. Seeing the battery tested bad the worker said the battery change looked difficult and "sir, you understand we're closing soon". Obvious that he was not going to assist us, we drive over to ADVANCED AUTO. Got there right at closing time and the two agents were more than happy to help us. When asked if they were closing, one said "we have time for you". New battery installed and we were leaving their parking lot in 7 minutes. Difficult? Not for the very capable employees at ADVANCED AUTO.

  Paula Sizemore
4 years ago
Terrific auto store. Also very friendly service and they also come out with a tester and test your vehicle for you for free. Also fast Service as well. Great place to get batteries because they are very reasonable priced.

  Don hohoho
2 years ago
We had car trouble on expressway and got off at next exit and came across John at O'REILLY'S. He was great. Went out And did the diagnosis on the car, kneeling on wet pavement...gave us the name of an auto mechanic and was so nice.

  Brian Heath
5 years ago
Always very helpful. This time the guy told me hee recommends people take their car you mechanic when the check engine light is on, but he helped me run the code. Usually they're great about helping you figure out what to do on your own.

  Stephen Mxclanahan
4 years ago
If I purchased the rights parts, and it gets my Ford f250 back on the road running like the queen bee she should be. Then may God bless that young soldier that was curious kind very very helpful and full of knowledge. And I will give this store 2 thumps up.

  Jesse Carroll
3 years ago
I come in told them every detail about the truck for a rear u joint. And they give me the wrong one. Suppose to know what they are doing. So I take it home and set it all up in the press and try to press it in and it bust the driveshaft. I call them back and ask what part number my u joint is on my truck and it doesn't match. So now my drive shalt is junk. They offer 100 off a new one. But new one is 406 dollars. I needed a 28 dollar u joint and now I gotta spend 406 dollars. Don't sound good to me. Batesville indiama. Don't deal with them .

  John Greer
11 months ago
Very nice and professional every time I've been in there

  Ugly Mugs
4 years ago
So is it the new thing to stop in the middle of a transaction and start another with the next customer over and over to the point your actually last in line lol. And liying to customers about part quality when they specifically ask for a certain part just to up sales is a great way to lose all the business that Murray's built....

  RayLisa Ladouceur
a year ago
I had car trouble nearby and these guys helped me diagnose the issue. Staff was friendly and helpful.

  Nicholas
5 years ago
My one experience with this store was amazing. They took care of us when we were in a desperate situation. I am moving to batesville and will get all of my auto parts from this store from now on. Thank you!

  Matt
a year ago
Awful customer service. Employees were clueless and rude. I would NEVER shop there again. I'd give zero stars if I could.

  Valerie Lake
4 years ago
Very nice people working there for sure came out and helped us we were broke down gave us great tip to get back on the road...they are great thank you to all that helped us

  Ronald Carpenter
2 years ago
Very knowledgeable and helpful has meaningful suggestions when your a clueless customer and the staff will help you with basic things like windshield wipers if your clueless or having troubles

  Robert Haisley
2 years ago
Very helpful staff. I was stranded there and they went above and beyond to help me get back on the road

  Don Burcham
4 years ago
Had what I needed, clerk asked if I needed help as soon as I walked in. Great service and prices.

  WALLY GATOR
2 years ago
Had to buy bulbs for my honda cr-v. The only packages of bulbs available were preciously opened

  Keith Millson
3 years ago
Friendly service, had a part that was casted wrong, they refunded the money promptly, and were apologetic.

  michael white
2 years ago
They always have parts in stick. Probably why most repair shops stick with them too.

  April Foster
2 years ago
Great service, knowledgeable staff. Aaron is great and very friendly.

  Terry Esselborn (Terrylee)
2 years ago
This is my favorite auto place. They are the cheapest when it comes to parts for the ! Plus you earn rewards on everything you buy.

  Todd Jeffers
4 years ago
Not really happy the knew guy didn't put my battery under my phone number so they could not find my warranty thanks to Jeanne she was able to fix the problem

  Shawn F.
a year ago
Husky male employee, possibly the manager, is rude and lazy...not going back again!

  Richard Gould
3 years ago
Always great and friendly service and competitive prices