Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ba-Lakay Ay-Ay-Ron
4 weeks ago
Gregory W Hostetler is an absolutely crooked and idiotic man that has a habit of lying, fraud, deception, and anger management issues. I am deeply saddened that he finds violence as such an appropriate response to so many issues and I hope his repossession license is revoked, he can't work on police rotation, and he's put in prison for the numerous violations I'll be reporting as a result of my interaction with him. I would recommend that anyone looking for a tow truck driver that won't use violence against you or take advantage of your vulnerable state - especially if you're female - save yourself a headache and call a different tow truck because you're much more likely to have a far better experience than you'll get with this hot headed psychotic individual. I'm so glad I didn't finalize any transaction with him based on Greg's reputation and history in Macon County.
Road Pro Auto Inc
4 months ago
Wow we are amazed at the service they provide. I would recommend this towing service to anyone. Great honest people. Rose is the best...
Baylee Boliard
3 months ago
A friendly and affordable towing service! They were punctual and the tow was super quick!
Kumar Patel
8 months ago
100% Honest100% Customer satisfaction100% Arrives100% #1 in this area you wont be disappointed!! Thank you for showing up been trying to get our van tow since Saturday all the shops in this area agreed to pick up but never showed up, your truck was the only one to come to our rescue.Thank you!Service: Car towing
Dena Duff
a year ago
We are so grateful for this service! Even though we've been told more than we would like to say, Wyatt is so awesome and we are so grateful for him! Thanks so much for your help last Saturday it was huge in our hearts!
Raeanne Neeley
11 months ago
Awesome service!!! They were able to take a junk car off my hands pretty quickly and efficiently! Didn t catch his name, but thank you bunch! Service: Vehicle recyclingService: Vehicle recycling
Robin Legendre
3 years ago
They were very helpful and courteous. They gave me the price for my vehicle being towed up front and made arrangements for picking it up at the location where it broke down and took it to my mechanic's shop. The pricing was very reasonable. They made sure to keep me updated as to when they were going to be picking it up. I liked that they made sure I knew they were picking up another scheduled vehicle that was set up prior to mine. They told me how long it would be and when they would pick it up. Awesome customer service.
Chris Brewer
a month ago
Absolutely Excellent Customer Service and Customer Care
Braden Polley
4 years ago
They answered quickly and were there in about 15 minutes. They charged a fair rate and were careful with the car. The driver even took off his gloves before he touched the steering wheel when loading it up. They didnt give me a receipt on site though, so I had to pick it up later. Overall, my experience with them was pretty good.
Mark Mark Herbord
5 years ago
Called Greg's at 9am and they were at my home within 30min. Hooked up quick and secure and I was also able to pay with a credit card. I would definitely call them again if I needed a tow. Driver was very friendly and knowledgeable.
Jnes Bro
8 months ago
Very rude on phone. Not my fault you re having a bad day.Very unprofessional, will Never use this service again. Worst service ever!Service: Car towingService: Car towing
Tavia West
6 months ago
Always there when I need them!! Honest, considerate, and polite!! Thank you!!
Megan M
3 years ago
***EDITED TO ADD Zero regard for COVID-19 precautions, no masks, no social distancing enforced, for those that care***I needed a tow to get out of a ditch after an ice storm. Moultrie County sheriff's office called them because my tow wasn't coming fast enough for their liking. I spoke to dispatch, and asked them to have it dropped a mile away in a lot. It was running, just too slick to get it out. Dispatch passed this on to this tow company, and they refused. Instead, they towed it back to their yard and locked it up. Then, they refused to let me pick it back up, because it was a holiday. Cue day 1 of storage charges, on top of a $250 tow fee for the distance travelled. Day 2, I had work, but my brother could go pick it up. Another refusal, I had to do it myself. 2nd day of storage charges. Can't get it Sunday, office isn't open, 3rd day of storage charges. Call Monday, about 7 am, but get the on call guy who just says I need to be patient, that the office will call me when they open. I finally hear from the office about 930, and sure I can come pick it up, but of course I'll be charged storage for Monday as well. They told the Sheriff's office it was towed back to Mt. Zion. This turned out to be incorrect, it was towed to Sullivan, which meant it was towed right past the exact spot I asked for it to be dropped at. $350 total for what amounted to me just needing to be pulled out of the ditch. The woman I spoke with on the phone when I was FINALLY able to talk to the office was rude, rattling off numbers and laughing at me when I asked her to clarify, and if there were any options for payment. Nope. Pay in full now or the bill goes up. Get sent to Sullivan to sit and wait for someone to show up to unlock the gate, and when he does, there's no question of name/what car, etc. As far as they were concerned, we're just random strangers eating lunch in the car, but he's fine with handing over a car key to me without a single question, view of the receipt for payment, nothing. The drivers seat/floorboard/steering wheel are caked in mud and dust, just to add a little insult to injury. 110% will never consider them for towing or any of their other services if I have the option, and I suppose the rule of thumb is if you slide into a ditch during an ice storm, go ahead and keep going further so you're not at risk of the cops calling them. As far as I'm concerned, they're thieves, and I would never recommend them to anyone.
Ola V.P.
4 years ago
I am very grateful for an excellent, fast response and exceptional service. I broke down on a car delivery and needed to be towed. I have called and Greg was very friendly on helthe andphone phone and got me connected with Brandon and he resqued me in less than 15 minutes! Highly recommend this wonderful company to anyone who needs help with towing. Sincerely,OlaOwnerOla's Deals on Wheels
HorseElite
2 years ago
Explain how 3 houses, a car dealership and a towing service is considered a town. Grow up. My grandpa says the name weird, which I question. Great towing service though.
Sabrina Patient
11 months ago
Keys were locked inside the car with it running.. Wyatt from Greg's towing came to the rescue. The price was a godsend. thank you Greg's towing
Dj Bettis
2 years ago
Amazing service. The gentleman was prompt to get to me quickly.... Was very helpful to give me a ride and the truck was very clean! So kind! 5 star treatment!
Lord Rex
5 years ago
My truck got stuck in mud, my mom drove me home and we called the tow place the next day .Greg's towing beat us to the truck and when we got there it was already hooked up. Friendly staff, strong vehicles, affordavaf rates. Will call when im having any towing needs.
Kyle Fair
6 years ago
Greg had a payment dispute with AT&T roadside assistance, he's contracted by a dispatch company to pick up tows for AT&T customers. however when Dispatch called on my behalf, he informed them that he hadn't received his payment for their arrangement this month yet, so he wasn't going to hold up his end of the bargain until the check arrived. But let's be honest it's AT&T you're going to get your money eventually you're just being broke/cheap out of pocket, the tow took hours to arrive because Greg delayed because he wasn't sure he was going to get paid by AT&T, Next time do the right thing and take the tow, worry how you're going to get paid later
Tina Carter
5 years ago
Brandon was great, he made sure that he was between me and the busy highway until I was safely in the truck. Insurance said the tow truck would be there in a hour but they were there in about 30 to 45 minutes.
Ron Wilhour
a year ago
Great service! Wyatt took great care taking my vehicle to the shop. Thank youService: Vehicle wreckingService: Vehicle wrecking
Chris
11 months ago
Is very professional. If you need a tow Good people to call
Stephanie Sellers
2 years ago
I Tried every tow company in Decatur and nobody had time to assist me the same day but they did and I was extremely emotional on my situation and they were very kind very helpful and I was very comfortable..I didn t feel like I was just another customer I felt like they actually cared I would always recommend them and I will always use in the future
Ed Cory
2 years ago
Had no choice in getting these guys. We cleared the scene ourselves and yet they charged an extra $500 to clean things up which came out of what we were owed by our insurance company. Thanks for nothing.Service: Vehicle wreckingService: Vehicle wrecking
MsOla Creations (MsOla)
4 years ago
The most amazing service the best towing company I know. Very grateful and happy customer. Ola Atkinson Owner Ola's Deals on Wheels
66194
a year ago
Very professional. Knew exactly where my car was and had no issues getting it. Highly recommend
David Alvino
4 years ago
Just had them pick me up off 121 when my control arm gave out in a snowstorm. Fair, fast, and professional service.
Eric Brems
a year ago
Quick fast got my truck out of a issues. Thank you
dps pdm
3 years ago
Very professional, easy to work with for getting my vehicle towed to RAGs shop.
Chris Force
2 years ago
Prompt on answering phone , returns call and showed up on time . Highly recommend