O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebeka
a month ago
I needed help cleaning my battery terminals. With with no hesitation, a nice worker came to help me. He disconnected them and cleaned them really well. He was very nice and understanding. It was really appreciated. Having customer service without a person buying anything really says alot about the people O'Reillys chooses to represent their company. Thank you again.

  Justin Galusha
4 months ago
Richard was phenomenal! He was at the end of his shift and did everything he could to go above and beyond to make sure I was well taken care of. Will only be using O Reilly for auto needs because of Richard s helpfulness.

  Jeff Anderson
a year ago
These guys are awesome! My car died. Looked like it was the battery. Came in and they got me what I needed. Offered to install but it was dead at home. Guy offered to come to my house to install, but I was able to take care of it. Came back a couple days later and asked if they could check the alternator. Came right outside and checked that and the starter both. Great customer service!!!

  Michael Olson
9 months ago
I went in looking for a thermostat but they did not have it at that store. The gentleman behind the counter said if I wanted it he could have it there by 11:30am. I had other things to do...so that was perfect that I could come BK a little later and pick it up. Also went BK a day later to get some filters and the same guy helped me again but this time they had all that I needed. Just wanted to say Thank you for all your help and getting my part to your store ASAP for me.

  Emmanuel Alvarez
2 months ago
I have gone here several times and the service is good and pretty fast.

  Thomsen James
8 months ago
Always a pleasure too do business with them, helpful, curious and understand customer service.Plus they have a nice military discount for us old retired service members.

  Clay Hamm
5 years ago
Easy to find location and knowledgeable staff. Specialty tools available for no charge (deposit credited back when returned). Great store.

  K K
a year ago
Great morale in the store. They seem to get along well. Very helpful, pleasant and nice.

  christopher chase
4 years ago
I called to ask if they had a part in stock and if price match amazon to which the employee replies yes. I drive in and show them the amazon pricing and the employee says that because the the arrival date from amazon is 6 days away he will not honor a price match. For the money saved I will gladly wait, and if I do ever happen to need a part same day it won t be purchased at oreillys. Thanks for wasting my time.

  Donald Hohn
a year ago
Purchased a battery for the wife's car. Free installation. Did a good job, in n out pretty fast.

  Togetherpoem4
2 years ago
My friend had a problem with her front left turn signal light. So we went here to ask for a new one and they seemed to purposely get it wrong so we can come back for it. We couldn t get a refund since he gave us no receipt. Pretty bad service in my opinion.

  Ruth Giese
6 years ago
Thank u for taking care of my 16 year old son who came in to purchase new windshield wipers! Not only did Krammer help select the best pair...he installed them for him on the spot! Appreciate ur excellent customer service!Ur newest customer, Ruth Giese

  Kelvin Johnson
5 years ago
I find myself only giving reviews on establishments that far exceed expectations or totally disappoint. O'Reilly (most often using the Yorkville store) is my "go to" place for auto parts and help. The only auto parts store that I have never received a defective product or not given the best honest advice.

  Carrie Birk
3 years ago
Visited the store today, Dan helped us with a price match.He was very cordial.The store was clean and well stocked. Thanks again

  Christopher Pietrzyk
5 years ago
Employee was very helpful. Some knowledge, but not very knowledgeable. Prices slightly higher than some retail stores. Good selection of useful products .

  Nichole M
5 years ago
The employees at O Reilly are so very helpful!! Very thankful for Juan and Mike who went above and beyond to help my change a headlight on my Kia Sedona. Thanks guys!

  jose A.
3 years ago
Good place for reasonable prices, good staff pretty knowledgeable. If they don't have item they'll have next day most of the time.

  Homer Pedersen
2 years ago
The older gentleman named Dan is very respectful towards me every time I go in the other managers and assistant managers are snooty don't care and normally give me the wrong parts

  Omar Moreno
4 years ago
Poor service older lady just had a big attitude rolled her eyes and said we don t have the part and walked away didn t even bother to help find the right part won t be coming here no more

  Trent Petersen
3 years ago
Employees were out back smoking, had to wait several minutes before someone came upfront to ring me out.

  Maria Carlton
4 years ago
Staff was very helpful with helping us find the parts we needed.

  Doug Pruess
7 years ago
Knowledgeable and had a part everyone else had to order in. Glad they are in town

  tim dyer
a year ago
Great service and part availability.

  Steve Kraft
3 years ago
Auto parts from a parts store that rocks. You done even have to wear mask if you don't want to. I was the only one with a mask on cause I was protecting them from nothing.

  Ismael Rocha
6 years ago
Great store and the employees are very helpful

  Kellie Mizel
5 years ago
Girl working had no idea about dip sticks or where to find them...

  William Koutny
4 years ago
Went above and beyond to help my son with his purchase.

  James King
4 years ago
Wow no customer service no can help you rude talking on phone rude

  Raul Avila
3 years ago
Very helpful, Alexa is very friendly.

  Reynaldo Rosales
4 years ago
Great place for quality parts!!