Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jamison Pound
a week ago
A big shout out and heartfelt thanks to David and the team at Parker Automotive. Our primary service van recently needed an engine replacement and major repairs. David made sure the repairs were completed correctly and ensured we were happy with the end result. He went the extra mile to stand behind his repairs by offering an extended warranty at no additional expense. This speaks to the high level of integrity and personal accountability we received during our recent service. Our expectations were met and exceeded. In this day and age it is difficult to find service providers like David that put the customer first. Thanks again for your help in getting us back on the road!
Randy Noreen
4 months ago
They were VERY accommodating and got my vehicle in and repaired in 24 hrs with an alternator and two new batteries. Super nice staff that went above and beyond. Would recommend them to anyone needing quick and expert repairs. Thank you David and Amy!
Crohn s_Bites
a month ago
I requested all my brake pads to be replaced, but only two of them needed it so instead of ripping me off like Toyota would have done they just replaced the ones that needed it and it was less $ than expected.
Blake White
6 months ago
Do NOT take your car here to get ANYTHING fixed. I took my 2012 Audi A4 in there for an oil leak they had my car for 4 - 5 months and my car came out worse then it was going in.. the oil still leaks from the same spot and when I got underneath my car too look for myself it didn t even look like they attempted to fix it at all Then my skid plate that I had them put on they zip tied most of it on and the bolts they did use for the plate wasn t even the right bolts for it so they were all stripped out and whenever I got it back I noticed a new leak my coolant was leaking because they didn t put a hose on right when they should have never even messed with my coolant.. I fixed that one myself. But yeah they act nice you think they give you great service but when they don t even fix what I wanted fixed and then having zip ties holding your car together is not good service at all!!! DONT TRUST YOUR CAR IN THE HANDS OF PARKER AUTOMOTIVE it will come out worse off then it was going in there!!!!!
Jason Crook
5 months ago
Dave is a stand up guy!Proud of the work / service he performed on my Cadillac Escalade!Broke a valve spring, and within 2 weeks time he had it complete! Very knowledgeable, highly recommend!
Jamey Howell
4 months ago
They do what ever it takes to get ur car or truck up and running as fast as they can and the price isn t that bad. They r really nice people I will take my stuff back anytime
Christopher Iafrati
a year ago
6 out of 5 stars. I brought in a car that seized up during a multi-day road trip. They prioritized my car for the 2 days it took to fix, while still working the steady stream of people who were coming through. I know that because they allowed me to spend my day there while they worked through, and kept me informed on, the ever arising issues. To boot, I was driven to straight to the door of a hotel that evening with my dog in tow. Truly above and beyond service, with a quality repair that had me driving a better running vehicle for the remaining 1000 miles of the trip than the one I had started with.Services: Electrical repair, Auto maintenance
Carolyn Bradford
2 months ago
Thank You Parker Automotive for taking care of my Car, Thank You for calling me && letting me what was going on!
Melissa Sloan
10 months ago
Dave and team did a fantastic job on my repair and kept me updated with the progress. I would recommend this shop to anyone who cares about quality work from honest employees.
Seth Walters
a year ago
David and Bob helped us with a Beetle window that just didn t want to stay working. After several supplier issues and fixing it, for it to break again, they stayed on it and got a new part to fix my window. I drove 45 min away to have them perform the work. They worked with me on price and got job done when no other shop could. Thank you all. My only complaint is that you don t have your shop in Marion. Thanks again for staying on the job till it got completed.Services: Auto power window repair, General repairs & maintenance
Lostearbuds
8 months ago
I took my 2017 Nissan Titan in, Dave's Knowledge and service was excellent. Extremely happy with turnaround and cost.DanServices: Air & cabin filter replacement, Electrical, Auto engine diagnosticServices: Air & cabin filter replacement, Electrical, Auto engine diagnostic
Brian Connell
8 months ago
They have done a nice job the last two times I've came. So I'm still coming back. Good business yields life long customers.
Christie Temple
a year ago
My family was on day four out of five of a move across the states for the military when our 2015 Kia Sorento broke down outside Carbonsdale IL. The engine was completely obliterated. After sitting in some Kia dealer for a month, our warranty company recommended moving it to an approved repair facility, and Dave came into the picture for us. He got our car towed to him and had an inspector out within days. He did more for us in 3 days than the dealership did for us in a month. He kept us informed every single step of the way. When it was time for us to come get the car, he made sure the new engine was test drove because he knew we had to drive from IL to VA to get back home. He was friendly, on top of everything and generally just an amazing person/businessman. If he lived closer to our new home, we would take our car there for everything. I highly recommend Dave to anyone looking for repairs.Services: Engine repair, Auto maintenance
Micha Coyle
a year ago
Dave is an absolute honor to meet! He is very helpful, thoughtful, and knowledgeable. I would recommend this shop to anyone looking for a respectable group of techs to repair their vehicle!
Liz Harney
6 years ago
Wow! Amazing customer service and very fair prices. My boyfriend and I were driving down to southern IL for a camping weekend and our car broke down on the interstate two hours into the trip! We were able to make it to Parker Automotive where we were met with friendly faces. They looked my car over, explained everything in detail and took me out to the car to show me exactly what was wrong! We were given excellent service and would recommend this shop to anyone!
Patricia Patty Young
2 years ago
David has kept me up to date with everything done. Note another 5 star company in Carbondale told us our BMW 528i engine was blown or head gasket was blown which wasn't the case at all. It did need a thermostat, some hoses, etc,. But nothing like the other place told us. Thank you, David for all you have done!
kellie braden
a year ago
Timing chain turned into a nightmare did so many other things that had nothing to do with the timing chain, 3,325 dollars and only made it 8 miles down road and doing exactly what it was doing when he got it to fix it. Never use this place for nothing rip offService: Auto engine diagnosticService: Auto engine diagnostic
Rich King
5 years ago
HIGHLY RECCOMEND! I m not from here and my 2500 Duramax was having issues. A local referred me to them. Not only was my truck fixed in a timely manner, but I was informed throughout the whole process as to what was wrong as well as their plan of action to fix the issues. They were also gracious enough to take me & my dog into town to a hotel. Thank you Parker Automotive!
Nickolas Pytlinski
6 years ago
Glad I have gps on my vehicle.. or we would have never know that the owner of this facility is out running errands/joy riding... NOT TEST DRIVING... I believe that was done 2 weeks ago.. can't believe a good Christian like he puts off to be would be a such a crook like the rest of them.. needless to say I DO NOT recommend taking your vehicle there unless you want your miles racked up while it's there..
Samantha Middendorf
3 years ago
I was charged double the price in labor as other mechanics. Had defective part twice and was charged labor 3 times until my car got fixed with no refund on any labor for the same part.Service: Steering & suspension repairService: Steering & suspension repair
Robert Bornheimer
5 years ago
Dave and his team have done a great job on all the vehicles I have taken there. I would highly recommend using them.
Tyler Sink
12 years ago
Parker Auto helped diagnose an intake leak potentially saving me thousands of dollars and costly down time. They also diagnosed transmission problems with their high tech computer system when others couldn't help me.
Erik Christensen
2 years ago
We broke down in Mt. Vernon and we were able to get the vehicle fixed the same day! We got to continue on our vacation!
Stephanie Vaughn
4 years ago
It's disappointing when someone says they can do something and after keeping the car for a LONG time it still had the SAME problem? It is a car that not just anyone can work on. $2,000 just for the Saab to have the same problem? I should have posted this a long time ago!!
Eric Spencer
4 years ago
Broke down near here on our way on vacation. Got us right in and repaired (water pump) with very little time lost. Highly recommend
Bruce B Miller
5 years ago
The boss talked with me and gave me all the options and the reason for them. Then did an excellent job on putting the car together
lutisha rios
5 years ago
Friendly service. I'm always kept informed as to what is going on and how they are taking care of vehicle.
Laura Zoller
a year ago
Good solid people, put the needs of the customer first!
Amber Carrington
5 years ago
Charges outrageous prices for little to no labor...preys on people , charges over the top , and does not keep u updated on costs to make sure it's affordable...I will never give him a recommendation
Patricia Fenton
5 years ago
Dave is everything I look for in a mechanic. He is honest, thorough, and backs his work.