AutoZone Auto Parts

4.1 (229)

  371 Georgetown Square, Wood Dale, IL 60191
  (630) 694-0980
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jon Czech
3 months ago
Excellent customer care at this location! Staff are very polite and knowledgeable. When a wiper blade I bought turned out to be defective, the gentleman behind the counter made getting me an exchange a fast, smooth, and pleasant experience.

  Jillian Strossner
4 months ago
these people are idiots. Sun is shining, I m hot with a jacket outside right now, and they claim it s too cold to change a battery right now, which takes 15 minutes. Don t bother coming here they re all lazy and clearly don t want to make any money. Do better.

  Jason Enberg
6 months ago
Must say this is the worst AutoZone I ve ever gone to. Had them check my battery and my alternator and they said both was good but yet I had to replace my battery. They also say they have a battery jumping but they don t so if you need your battery jumped, you can buy the $30 cables from them. They take forever to add a warranty and That s just to go to Napa down the street or anywhere else besides that AutoZone.

  Terry Altman
a month ago
Very good customer service if you have questions that right there to help you

  Tony DeAngelis
5 months ago
They have most of all of what I need for my car. Customer assistance is always there as well. You can count on them in a pinch!

  Mayra E Laboy
2 months ago
Not good at all will never forget store manager Elizabeth was very rude, sarcastic not good associate.

  Zack A
a year ago
Always very unprofessional and unknowledgeable staff working. You need to come in knowing exactly what you need and already have the part number pulled up online on your phone to make sure you get the right thing. Otherwise they will tell you it's not in stock, or not really know what part you're asking for. The store itself has good deals, but your best off being completely prepared when you come in.

  Mike Standing
a year ago
I used to manage one of the AutoZones bigger stores, don't bother calling. You will either sit on hold until your great grand kids are ready to put you in a home or the phone will ring endlessly. Staff is somewhat knowledgeable but management lacks on training DIY how to process a commercial account transactions after hours.

  miguel sanchez
a year ago
Second time it happens to me, Autozone has such a bad system that the employees can never change a part that went wrong or change it for another. The only person who can change something is the manager and the manager is never in the store, it's a problem and very bad experience from today I will change to autopart I hope they are better at taking care of a client and not only worry about selling

  Delnaaz Daruwala
2 years ago
The customer service at this store is amazing. Gavin went above and beyond to help me with my needs, was very knowledgeable, spent time answering my questions, was very professional, very friendly, and helped me find a good deal. When I called his Manager Carl he was so happy to hear it and was very proud of his employee. I'm going back here for my future auto needs! :)

  Dave Clayton
a year ago
Very well informed counter sales people. Very willing to help. This Autozone has been my parts store for over 25 years. I also like the people who work at this autozone.

  Chris McCarthy
3 years ago
I like this store a lot. They are always ready to help so I can be in and out quickly and get back to whatever project I am working on. I like that I get store credit for batteries so that I can buy other things like oil and filters. Last winter I bought a lot of ice melt from them to keep my drainage pits and pumps flowing.

  Sapir Giselle Brihon
9 months ago
Danny was great, very serving, helped me with my problem. Very recommended!

  jack lopez
a year ago
Carl was super helpful this man is a man that knows his stuff David the other manager helped researching different fluids that belong to my car I indeed left satisfied and will definitely be coming back to this location for The customer service and knowledge

  Robert Meyer
6 years ago
The very worst customer service I ve ever had at any business ever. The employees there do not care at all about giving good customer service very little knowledge in their products and how to accommodate customers. I cannot say enough and how much they do not know how to help a customer they don t act like they even care at all about getting you the proper part.

  Alejandro Altamira
3 years ago
I am always satisfied when coming here. Danny has been a huge help on numerous projects. He's always willing to go above and beyond to make sure I get the right parts the first time.

  Irene C
a year ago
Don't advertise testing, if you can't actually do the testing. Went in, they said they currently don't go into people's cars and handed me the device as if I'm supposed to know where to put it. Didn't bother to even show me just said it was usually under the steering wheel. If I knew I would have had to do it myself, I would have just taken it to a mechanic.

  Pete Pann
5 months ago
Great place, always helpful

  Mark Villarreal
4 years ago
Great serviceThe manager will go to your car outside and help you with whatever you needI would pass up other auto parts shops just to go to this oneVery clean and organized with a wide selection of auto partsTell your friends and family alikeYou will not be disappointedI m totally sure if itHave a Happy 2020 y all!

  Andrii Zaitsev
2 months ago
Unprofessional, very bad communication.

  art w
6 years ago
I've never had a worse experience at Autozone then I did today waited in line for 15 minutes to pick up parts that I had paid for 2 days ago. Then to have people that came after me get helped because they need one of there free services I confronted Alex and all he could say is that's the way I do things and if you don't like it talk to my manager.

  Marti H
2 years ago
Super helpful employees and friendly.Good prices. Free use of testing equipment for checking car problems, such as radiator pressure checks.

  Diana Dziuba-Wielga
2 years ago
David helped me find the right parts for my license plate. Also helped me install that and my wiper blades! Kudos to such a great employee!

  Danny Suby
5 years ago
love the people and store! Top Notch customer service they will even help you if you ask them to install or make sure something fits. Highly recommend!

  Yesenia Falconer
4 years ago
The employee who assisted me was terrific. He came outside to first show me how to do something. Then completed it and proceeded with making sure id be able to handle it myself the next time. Thank you!

  Ghostly 26
9 months ago
Went in and talked with kevin he is the commercial manager very knowledgeable guy!!!

  Ralph Wiggins
2 months ago
Great selection of car parts and other essentials

  Tiana Wells
a year ago
This place was very rude & unprofessional their customer service was the worst I have experienced in an auto service location. Cesar the employee was very disrespectful & I will never be back at this location!!!!!

  John Sciortino
a year ago
I walked in looking for an item. The Associate knew how to help me. Great service.

  Dan Cavazos
3 years ago
Issue I had with a Delco battery I only had for 6ml months so they did a battery check said it was ok a said they can do a battery charge for free .I came backan hour later and they said that the battery is bad. They exchanged the battery with a new one with a new battery warranty. Thank you AutoZone.

  Opening Hours

Monday 7:30 AM-10 PM
Tuesday 7:30 AM-10 PM
Wednesday 7:30 AM-10 PM
Thursday 7:30 AM-10 PM
Friday 7:30 AM-10 PM
Saturday 7:30 AM-10 PM
Sunday 8 AM-9 PM

  Auto Repair In USA

Simplify Your Search for Quality Auto Repair Services in USA.

  Broswe by States

AK AL AR AS AZ CA CO CT DC DE FL FM GA GU HI IA ID IL IN KS KY LA MA MD ME MH MI MN MO MP MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR PW RI SC SD TN TX UT VA VI VT WA WI WV WY

  Browse by Alphabet

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

© 2024 AutoRepairinUSA. All rights reserved.