Ripley's Automotive LLC
4.6 (45)
325 S Green Bay Rd, Waukegan, IL 60085
(847) 244-9560
ripleysautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
AFman4119
5 years ago
Larry [owner] has great turn around time! They will bend over backwards to help you! And theyve done several transmissions for my family and I. Highly recommend!
Kayla Ramsay
a year ago
My car was in an car accident. Excellent communication between the mechanic and I and he gave me a great price. I needed a lot of work done to my car and he fixed everything. I got my car back and so far so good definitely recommend!Services: Transmission repair, Air conditioningServices: Transmission repair, Air conditioning
For His Glory
a year ago
My last experience with them was horrible. I no longer recommend them. The staff was very rude and unprofessional. All I wanted was my questions to be answered and to be treated with respect but they made me feel embarrassed. Things were better when Larry was in charged. Please take your car somewhere else.Service: Vehicle InspectionService: Vehicle Inspection
Taylor O'Neal
7 years ago
Had my car brought in today for a broken axle and they fixed it right away. Originally thought it was the transmission but Larry helped us figure out over the phone that it was in fact the axle. Very nice and helpful, will definitely be bringing my car back for future needs. Answered all of our questions and explained everything to us. Seems like a great local, family shop. Great service and prices. Would definitely recommend.
Jennifer Running
5 years ago
I haven't actually had my car serviced there, but I had planned on going there by recommendation of a coworker. When I called and told Larry (I believe the owner) about my car problems he referred me to another shop that specialized in exhaust problems due to the fact that they would be able to do it for cheaper. I felt this represented their integrity as he easily could have just over charged me for the work I needed. Would definitely go there for other work.
Timmy T
3 years ago
I will always remember to take my car for transmission done. The owner is a very nice person and help resolve the issue. A few weeks ago I have my 2010 toyota corolla done there and overall I was very happy and satisfied. Thank you very much to Ripley Automotive.
Alex A.
6 years ago
ABSOLUTELY HELPFUL!!I had looked at other local shops to repair an electrical problem and seemed to have been bothered by the fact that I even called for information. But Larry and the staff at Ripley's seemed much more willing to help with my problem and were transparent about their pricing. Definitely appreciate the honesty, willingness to assist and the quality of work.HIGHLY RECOMMENDED!
Jeff Indlecoffer
4 years ago
Larry and his crew have always been very fair and honest in every repair I have had done there.He will bend over backwards to get you back on the road. Everyone there is helpful and friendly.They will take care of you.
Tom 22
4 years ago
Received parts and service days ahead of schedule!! Very fair and honest pricing. They even diagnosed and fixed a bearing in a universal joint at no extra cost or bother. Literal days ahead of schedule. These guys are professionals that treat you like family!!
Jordan Sellers
3 years ago
Inquired about some work I needed on my 2002 Subaru. They got back in a quick fashion and recommended another business close by (jr mufflers) more specific to my needs. That place was great, with speedy, quality, and affordable service. I really appreciated the honest assessment from ripley and the great recommendation. There is a good network of auto repair shops here in the waukegan and gurnee area I know I can trust now. Should the occasion arise, I will definitely utilize ripley for any relevant services.
jason stanley
3 years ago
Mike and Larry go above and beyond to diagnose and solve all types of problems!The value for the service I received is astounding! My vehicles will only be serviced by Ripley in the future!Thanks for all the help to everyone in the shop and up fron!Service: Auto engine diagnostic
John Gerbin
6 years ago
Outstanding service, quality work, GREAT PRICES! They beat another estimate from another near by shop by 20% with a faster turnaround time. I have found the only shop I will go to when I don't have the time or tools to do it myself.
Charles Lindal
9 years ago
I have had transmission service (repair) along with front-end repair. Ripley provides a competent and professional services. I recommend this business to all friends and family members.I feel that all other repair shops should follow Ripley's lead in this matter, keep up the professional service for the continued future.
Arnetta Session
2 years ago
I Called for a brake estimate, the Man that answered the phone was rude and didn't want to be bothered. He was supposed to call me back on a Tuesday because he claimed he had to call around for the parts, This place isn't too fond of black people, I'm telling all my family and friends don't go to this shop!!!
Fernando Poniente
2 years ago
We have been going to this place for years and we are always satisfied with their work and price. If you're looking for honest and quality work Ripley Automotive is the place.
Anthony C.
a year ago
Very professional. Been coming hear for more than 10 years not one problem awsome check it out.thanx
Benny Boy
3 years ago
Experienced mechanics who know what they are doing. Costs are slightly higher for labor but it's worth it. Best mechanics in Waukegan.
JC Hernandez
2 years ago
Excellent service and very professional in everything they do. Highly recommendedServices: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Lauren Gardner
6 years ago
Good services and competent staff. I came here for brake fluid refiling and I'm happy with how everything was handled.
Ronald Lackey
4 years ago
They are always the best! I do not trust my cars to anyone else.
Jose Pena
4 years ago
Were able to do the job while I waited. My guess it was a fair price.
Carolyn Grampo
a year ago
Great service. Reasonable pricing.
Nicholas Valentino
3 years ago
Great service and awesome people will definitely be coming back
Bob Brunk
2 years ago
Honestly, the most trust-worthy mechanic you ll find.
Joseph Hughes
3 years ago
Larry and staff are always courteous and excellent at diagnosing problems
Aj Sereno
a year ago
Quality, honest, and affordable work.
Benny Orante
6 years ago
Very friendly people and the service are good !
Peter Van Deest
3 years ago
Good service when required i will return.
Chelsea S Romens
5 years ago
Great customer service & people!
Larry DeVera
5 years ago
Great customer service, ALWAYS!