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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ian Hicks
a month ago
Me and my family had a great and fun experience at Springer Auto Sales test driving cars. Mark and Mason was super nice to us and stay with us even if it s already closing time. They make sure we can find the best car we wanted without no rush and help us through all the process. Thank you for your help We love our INFINITI!
Kayla Thompson
2 months ago
My husband and I have been truck shopping for a few months and are so glad we waited until finding Springer Auto.Mason made us feel safe and was very transparent with the trucks we were looking at. We ended finding my husbands dream truck and are very happy with the customer service here. The price was very fair and we feel confident that it will be safe to drive.
Robert Kim
8 months ago
A great experience buying my car from Springer Auto Sales. I worked with Nas and Mark who both made sure I had a wonderful time and even helped me get the car to Saint Louis. Worth the drive and time to work with Springer.
Bailey Durbin
9 months ago
I am so glad I bought my car from Springer Auto Sales. This small business is professional and friendly, and offers great deals on vehicles. I worked directly with Nas and I am so appreciative of the information he provided so I could get the best deal. He is very charismatic and welcoming, I would recommend working with him and Springer Auto Sales to anybody looking into buying a used car!
Ryan Weber
a year ago
Springer Auto Sales was awesome to work with. We met with Mark and told him what we were looking for and he found us the perfect truck. When the truck arrived at their facility they took the time to thoroughly inspect the vehicle , they found a few issues but Springer Auto Sales took care of everything. Thank you Mark and Jullian.
Blake Parks
a year ago
I want to start out by saying my experience was great. I was nervous at first because I have dealt with small dealerships before. They are typically either really good or really bad, I can say this one is one worth giving the shot. The owner Mark immediately contacted me when I acquired about my new truck. He allowed me to look at the vehicle late Saturday night even outside of his normal business hours, and treated me like a human without being pushy. Obviously this is exactly what you want out of a car salesman . Not only did he come in, but his wife also came in to visit with my wife and I. They worked with me greatly and made the process easy. While I was ready to leave he even mentioned he hadn t had time to change the oil and put the new air filter in he had bought. They replaced the air filter and offered to reimburse me for an oil change after I go have it done. These are the things you typically don t get from big dealerships. Big guys don t care if you re happy or if your oil goes without being changed for too long. Springer made sure I was taken care of. Support the little guys, they care the most.
Emilee Anne
a year ago
Springer Auto had exactly what I ve been searching for my Crosstrek has low miles, sunroof, heated seats all the bells and whistles for a great value & excellent financing. As well as exceptional customer care and attention to detail . Thank you so much !!!
seth beck
2 weeks ago
All talk. Poor service. Unfinished promises. At first things were great as usual. Mark Springer definitely dropped the ball with my several visits ending with poor results on my pick up.
CMD Videos
8 months ago
Springer Auto Sales is an amazing company. Mr Mark is the real deal. From the very first call to our first meeting until our deal was sealed, he made me so comfortable and made every step in the process easy.I already made the decision to purchase my next car from them and I would recommend them to anyone who wants a good car, good deal and hitch free car.Thank you Mr. Mark, you re the best.
Paulie Pavilion
10 months ago
My wife and I received excellent service from Mark Springer and his team. We are quite pleased with the 2017 Subaru Outback we purchased earlier this year. We have since made one minor repair to the car but it involved nothing Mark could have seen coming. On the whole, the vehicle was in terrific shape, looked almost new and was reasonably priced. One final note: when we ran into a snag registering the car in Missouri, Mark dropped everything to make sure the DMV got the form we needed to get our plates in a timely fashion. Happy to recommend this business.-Paul H.
Steven Sanders
a year ago
Buying a car from Springer Auto Sales has been a great experience, especially working with Julian. The attention and concern he showed us from beginning to end was truly appreciated. Even when there was a bump in the road on our part, he was encouraging and patient. He gave us the space we needed to clear up our issue, but also went out of his way to communicate regularly. It is obvious that he cares for his clients and wants them to have the best experience and outcome as possible. It is really good to see a business with good old-fashioned values. I would definitely recommend buying a car from them.
sherry mulkey
a year ago
Mark is awesome!! My husband and I were looking for a specific car that would meet my needs. Mark found us the perfect car. Mark was very understanding and patient with us as we were going through a very difficult time with my mom in the hospital with cancer and driving back and forth to St. Louis to buy our new car. We needed a new part for the car and when the part came in he drove to my husband's job in St Louis (all these trips are an hour one way) to put the part on for my husband. Thank you so much for an amazing experience.
Scott Sullivan
7 months ago
Wonderful place to find your next vehicle! I can only tell you that my experience was very good. From getting my loan done to service after the sale, you will do yourself a great service by talking to anyone there!Worth the extra time to drive over to Waterloo and see for yourself!
Lena Niblett
a year ago
When first buying a car from Springer Auto Sales, the salesman, Julian, was very friendly and walked us through the purchase. His attention to detail was unmatched, and we walked out knowing we got the best deal on a great car. A few weeks later, there were some issues with the car that had pretty pricey repair costs. Even though the repairs were not covered by any warrantee or any agreement with Springer Auto Sales, they still offered to repair everything at no cost to us. They went out of their way to ensure that we were taken care of and confident that our car was in the best condition it could be in. Their communication with us was also very appreciated as they always kept in touch and answered our questions when needed. It is clear that this company was built by hardworking, honest people and I will recommend them to any friend that is in need of a used car in the future.
staci pinkley
10 months ago
I drove an hour and a half to purchase a car - I was skeptical, not knowing anything about the area or the business but my salesman, Nas, was personable, knowledgeable and made me feel comfortable. He took me seriously and was willing to listen to me about my wants and needs to make the deal happen. Mark was a great resource too- honest and upfront. I am very pleased with my purchase and my warranty too!
Nichole Holzum
8 months ago
Mark is a rare gem. I didn't end up purchasing with him, but I would if I could have. I was looking for a specific Crosstrek and went to 5 dealerships across the STL area to find what I wanted. Mark's was the only vehicle LISTED in the KBB fair price range. Outright fair pricing from the get go--what a concept! While I was looking at the Crosstrek on his lot, his wife, parents, and kids all stopped by to drop off food and say hi. It was cute. They were all kind and respectful. His dad is a peach too. Mark mentioned that Jenna at FCCU is who I want for my auto loan, so I went ahead and got preapproved with them for my vehicle that I purchased elsewhere. I took all of Mark's advice, I just wish he had the vehicle I ended up liking the best. I would've bought from him.
Brendan Weiler
a year ago
I had the extreme pleasure of working with Julian as well as Mark. I have never had such a good experience at a dealership as I did today and that is all thanks to Julian and Mark. I never felt pressured to make a purchase and we talked as if we ve been friends for years. Business side they were very knowledgeable and had answers to all of my questions and concerns but more importantly was the level of trust I have in them on a more personal level. Julian and Mark are 10/10 people. In a world you can be anything, be kind. And that is exactly how I view the two of them. I will recommend Springer to anyone and I very well could be a repeat customer myself.
Rodger Riley
a year ago
Springer Auto Sales is a great place to buy a car. Friendly professional staff with small town values. In addition to their onsite inventory, they have the ability to acquire almost any make/model vehicle you re searching for and have it delivered local. I take pride in buying local and it felt good giving my business to Springer Auto. I definitely recommend them.
Andrea Glessner
a year ago
Thank you Mark for a wonderful experience! Car shopping was made easy thanks to you! Loving my new ride!
Mike Kelley
5 months ago
Mark did a great job. There was a small issue with the truck, but he fixed it and all is good.
Kylee Batee
9 months ago
Nas and mark were really good people there willing to put there best foot forward to help you get into your new car.
Jennifer Gaffney
8 months ago
Nas was very awesome I appreciate all the guys here they did a really really good job and they made sure I was taken care of
Helena Marshall
6 months ago
My son found his dream car at springer auto sales and I can't express how great they were to work with while my son got everything in line.
Danny C.
a year ago
Found a great car and Springer Auto gave a great deal. Mark and team were very helpful.
Zach Gibson
8 months ago
Definitely worth the drive from Saint Louis, will be coming back. Nas was really helpful and informative.
Austin Baker
4 months ago
Great team of folks. Thoughtful service and great vehicles.
Kylee Batee
9 months ago
Very good people , and they will work with you with whatever car your looking forward too .
Eric Royer
8 months ago
They made the deal and enjoyed the process thank you Nas you were very informative
Zion Adams
9 months ago
Real good car dealership they ll have to back , and nas is a real good and helpful seller
Georgia Degenhardt
a year ago
They were very good to work with.Julian was very helpful.