Velasquez Performance Exhaust
4.5 (131)
36 St Charles Rd, Villa Park, IL 60181
(630) 359-5621
velasquezperformanceexhaust.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kara Torres
a month ago
I really like this place and have been coming for oil changes and small repairs for many years now. They seem fair on pricing and the oil changes are the more reasonable priced I've found. I've read reviews about the appearance of their shop and yeah if your looking for the cleanest place with the highest customer service skills you might be concerned but coming from a family of mechanics, neither of those things matter to me. I want honesty and like to get straight to the point. I appreciate all the staff here and they recognize me when I come in. The best places are the hidden gems and I feel this is one.
Paul Yacoub
a month ago
My Jeep muffler didn t sound right. Did some searching and found Velasquez Performance. Showed up on Saturday and the technician showed me the issue. Gave me a quote and said it would be 20-30mins. I came back and was told that it was easier than they thought. They lowered the price from what the original quote was. Which was very much appreciated and I enjoyed the honesty! Would recommend others to go to.
Hank Schultz
a month ago
Prompt service, quality work, friendly people, fair price. Will have work done there again when needed.
Erick Molina
10 months ago
Pulled in on the same day my muffler started to get really loud. These guys were amazing. Addressed me as soon as I walked in and had my car on the lift within 10 minutes. They showed me exactly what the issue was and said it would be fixed in 20 minutes. The cost was very reasonable. I highly recommend this place. Amazing and expedient service. Will definitely return.
Chris Barbaccia
6 months ago
I give this place zero stars.I asked them to do an oil change.......THEY DIDN'T PUT OIL IN, I drove 11 miles with no oil in my car in which oil light came on & my car stalled. I checked oil & found none in my engine, I called them & they sent someone to put oil in my car. I drove back to this place & Pedro test drove My car & told me it was my transmission I took it to another garage & they said it wasn't my transmission that it was something else. Pedro said he would cover thier work, but still they couldn't figure out what the problem was. I brought it to Chevrolet & found it was my timing chain jumped due to no oil pressure. I brought paperwork to velasquez & the owner said he will cover the timing chain minus what the second garage did. They are shady & trying to make me pay for their mistakeServices: Exhaust, Oil change
Rodolfo Meraz
8 months ago
This place installed a muffler and they did it wrong. I went back to them to rectify and Pedro Damacio manager was extremely rude and did not want to work with me they have supposedly warranty labor and parts. But did not want to honor. I asked for the owner but never got a call back.He wanted to charge $extra 100 to repair when I had paid $270 already.Very rude manager not fit for a businessDo not go here.Look else whereService: Exhaust
Eric
4 months ago
I pulled up and asked to have some work done. They did it right away and for half the price of every other place.
Arqum BALL
a week ago
Unnecessarily rude and they try ripping you off. Go to Navvaros Muffler down the street!
Natalie Ochoa
10 months ago
Hands down the best place we ve been for exhaust issues. We took our 2016 mustang GT for a exhaust leak (bolt on was loose)they got us in and out in about 40 min or less. Los recomiendo!! I recommend them.Service: ExhaustService: Exhaust
Joan
a year ago
I dealt with Pedro. He gave me a price for pads & rotors. I brought my brakes in and he installed them along with a synthetic oil change in under 2 hours. Great customer service, fair prices, and very honest. i use to install brakes years ago and I'm very happy with their overall service. This will be my new spot. With how challenging the economy is this business is doing the right thing. You rock guys, Thank you.Service: Brakes
Alex Marrero
a year ago
Gather around boys and girls, it's adventure time! I drove home from work and decided I would give this place a chance since it is very close to my house. I parked in the minefield of a parking lot and walked towards the door, I felt like I was in a Walking Dead episode. It was dimly lit and this waiting room looked like it was used in a Friday the 13th movie. The left side of shop is apparently where they test missiles and the the right side of building is where people chat on their cell phones under customers vehicles. The employee behind the desk first words are he has no lift to lift my truck. My mistake really, I thought it was a performance muffler shop. I asked him how much or rough estimate to do muffler and tail pipe on my truck. Looks at my truck through dirty window and says "I'd say around $800" I was speechless, I never told him I am a diesel technician who works for city, and that price was outrageous. All I needed was an over axle pipe and muffler.I would highly recommend against coming here, in fact don't even use parking lot to turn around in. I have used a Velasquez at another location and they were very friendly and reasonable. I wouldn't bring my lawnmower here. Before anyone does anything to their car, call around and watch YouTube how to videos, because you will be fleeced if you think you can trust anyone.
Matt Cox
9 months ago
Took GREAT care of me, and saved me a bunch of money! Told me my rotors were fine, just needed one caliper and new pads. On time and under budget, baby!
Alexander Chavez
8 months ago
Serious professionals no nonsense and straight to the point got the job done fast and for a really fair price especially compared to other shops that quoted the exhaust work I needed done. Highly recommend
Baig
10 months ago
I ve brought multiple vehicles here, always took care of the cars quick and efficiently. Nice and clean area. Would highly recommend their service in Villa Park.
Greg
a year ago
Lost a hangar for my muffler - on the way to the shop, the flange to my header must have shaken loose - my Jeep was rumbling like crazy when I pulled in . They got it on the lift within an hour as promised, even though I left it there for the work, and called me right away with a reasonable estimate. On my OK, they di the work quickly, and I had my baby back within 2 hours of dropping her off. Fair price for the work, no complaints. Would use these guys again, no question.Service: Exhaust
Jim Hansen
a month ago
Excellent service at a reasonable price
Rod Kingzette
2 years ago
Wonderful service. I needed work on my exhaust system. I got there around 8:00. They checked it out, made a proposal, did the work and I was on the road headed home by 9:00 with the new 2 foot section all welded in place. From my experiences with other places I assumed they would want to replace most of the system and expected to be paying $1,000 or more. They did the work for $163.75. Nice surprise for a Monday morning!
Gwen Ross
a year ago
Got me in right away, showed me the exact problem, and gave me a great price. Won t be going anywhere else for car problems. Highly recommend.Service: ExhaustService: Exhaust
Connor Rodheim
3 years ago
Nice and honest service with very fair prices. They are confident mechanics that make you feel good about the job that they do. They even take you underneath your car to point out the problems and share their plan to fix them. It's all about trusting that the mechanic is identifying real problems at fair prices, and I trust these guys. I'll be back with any future problems.Services: Air conditioning, Battery
Angela Bryant
2 years ago
I just want to say thank you to the friendly, knowledgeable staff at Velasquez. After the dealership told me I needed a new center pipe and muffler that would cost me $1700, I decided to get another opinion. I took it to Velasquez where they showed me what needed to be fixed. I didn't need a new muffler or center pipe after all. Just a connector pipe. The job only cost $60. My car sounds and runs fine. Thanks again to J. Gonzalo for being honest and showing me what I really needed (the dealership did not). THANKS AGAIN AS I SAVED A LOT OF MONEY. I would highly recommend this place..
Rob Traico
8 months ago
This place has the worst customer serviceThey do honor warranty repairsThe manager has horrible people skillsDo not bring you re car here everDo not.
John Drogos
11 months ago
Great work and fair prices. I have come here multiple times and they are a great shop.
Charles Papolio
11 months ago
Very happy with the service in and out quickly ,great price very honest .Every one else a big run around .Services: Transmission, Exhaust, Steering & suspension replacementServices: Transmission, Exhaust, Steering & suspension replacement
Dennis LaRocco
4 years ago
This guys are fast and reasonable with prices, I took my truck in on a Saturday morning in a crunch it was first come first serve. There was two customers ahead of me so they told me about a hour wait. 1 hour later they had my truck up on the lift and saw the problem, 30 mins later it was done. Then Monday I took my other truck there to have the exhaust modified, no problem at all, super fast and it the truck sounds sweet. So I recommended a friend to go there to have her exhaust looked at cause she had a banging coming from under the car, they looked at it and fixed the issue with no charge, she is overjoyed. These guys are great if you have a muffler issue, this is the place. :-)
Vanessa Ellen
a year ago
I brought my car in to be checked out. The guys were friendly and helpful. I will definitely use them if needed
Guard Man
a year ago
I went 2 other places before here, was told I had to replace a pipe it would have been over 2k. They fixed for 50 with a simple patch. I will come here from now on.Service: ExhaustService: Exhaust
Wayne Palmer
2 years ago
Can't say enough good things about this place, I was told by another shop repairs would be 600 + dollars. They did the same work for 144 and change. Fast, honest...pays to read the reviews.Service: ExhaustService: Exhaust
R Morales
5 years ago
Great place, great price. Stopped in on a Sat at noon because my exhaust was getting loud. They got me in in 10 min. Brought me out to show me the issue and gave me a fair price. $120 for a catalytic converter on my 05 Elantra, INSTALLED. 15 min later, it was ready and sounded great. Very happy. Only thing is, it's CASH ONLY. Luckily there is a Walgreens, Jewel and gas station 1 block away.
Darrin Logan (Dblack)
7 months ago
Great repair shop. Go out there way to find the right part.
Jay cuamatzi
4 years ago
Great local place, came in for an oil change by they were busy. They asked me to leave the car and they will call me within an hour when the car is ready for pick up. Great service friendly staff and just a straight up gem no BS just straight forward! Couldn't be happier!