Reynolds Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Silvio Raffy
a month ago
You would think tow drivers of all the drivers would know how to properly park. I guess Reynolds employs a special kind of driver. This man was on his phone while stopped at the stop sign blocking bicycle traffic and creating an unnecessary hazard. Genuine question, do I call another towing company to come and get this dude off the street or do you guys provide your own in-house self towing?

  Kevin Lu
4 months ago
Very fast service with an affordable towing price.Around $3.50/mile (+other fees and tax) for a long distance late night AWD towing.The towing vehicle can take up to 2 customers on it.

  Herman Johnson
a month ago
The ETA to us was perfect and the driver was courteous and professional.The rate was very good even though the weather was very cold and it was late evening on a Friday.I highly recommend this company for your Semi truck and trailer tow!

  Wilbur Wallis
2 months ago
Had a flat tire when temps were VERY cold. Used my insurance company app. My app said someone would contact me in 60-90 minutes. I received a call from Reynolds with 5 minutes. About 30 minutes later my tire was changed and I was on my way. Appreciate the very quick and efficient service!

  Rhianna Flanagan
2 months ago
Great service, they were there quickly & changed our tire quickly. Very pleasant in a -8 degree day. Would 100% recommend. Price was very good too.

  Kris Pierce
2 months ago
I had a a flat tire . The guy that showed up was really nice and friendly. It was raining/sleeting . He changed it fairly quickly. Didn t Complain about the weather and was still in a good mood after getting soaking wet .

  jon c
5 months ago
The service was awesome, when I called the dispatch service gave me a scheduled time and the driver was here exactly as scheduled. He was professional and collected all the necessary information and set the delivery expectation for dropping my vehicle off at the dealership. I couldn t ask for better service, definitely my go-to heaven forbid the next time I need roadside assistance.

  C. Downing-Bannister
5 months ago
My daughter ran over a nail around 9pm. She made it home right before the tire went completely flat. I called Reynold s and a tow truck arrived in 20 minutes and put the spare tire on quickly. Excellent service!Service: Tire changeService: Tire change

  Destinee Maree
5 months ago
Locked my keys in the car and they arrived in less than 20 minutes to assist me with the retrieval. A little pricey in my opinion but well worth the money when you compare the price to the customer service and quickness in which they arrived and helped me to retrieve my keys. (Less than 5 minutes). Would definitely recommend if you need assistance asap!Service: Car lockouts

  Riley Day
7 months ago
They were super helpful with giving me a tow to the service center when my cars transmission went out. They were punctual and fast. Katrina was a dear and had someone out to my apartment ASAP, I didn t wait no more than 15-20 minutes. Tow Truck driver was really nice and informative. 100% would go through them again. :)

  Katherine Lee
2 months ago
Excellent service. The two gentleman-repair men knew their stuff and treated us old folks with class and were absolutely delightful.

  Pam Starkey
2 months ago
During cold weather had my car jumped. Called and they were here in 20 minutes. Very polite and professional. Answered all my questions

  Rush 2112
a month ago
Excellent service! Came to my rescue on interstate 74 at night. Very prompt, professional service in Champaign IL

  Charlotte Wingstrom
2 months ago
I called because my car wouldn't start. I was with a friend. A nice courtesy man got right to work & got my car to the car place. Got the car back the next day. Thank you again.

  Gene McDermott
2 months ago
I was extremely happy that Reynolds towing respond to help me with my problem. They have helped me in the past. They always know what they re doing and they always get everything working.

  Bobette Stotts
6 months ago
Needed a tire change at 1130pm.Great service, but was informed they no longer carry an air compressor to inflate a tire donut. This was not a problem this time, but have replaced them in my contacts list due to this. A half job will not get me back on the road if this occurs againService: Tire changeService: Tire change

  Tony A
2 months ago
Can within 1/2 hour, despite being 10 miles out in country. Driver was helpful and friendly. I would use again

  Nephytese Crawford
8 months ago
I recently encountered a frustrating situation involving my landlord illegally towing my car. However, I was pleasantly surprised by the helpfulness of the tow company that was involved.My landlord, unfortunately, made the decision to have my car towed without proper justification or notice. It was an upsetting experience, as I had followed all parking regulations and had valid permission to park in the designated area. Dealing with an illegal tow was incredibly frustrating and inconvenient. As, I was working on fixing my tireHowever, once I contacted the tow company their professionalism and willingness to assist me were commendable. Told them my situation about me fixing my tire before it was towed and asked if they can help me to remove the nut that was causing me so many problems.Next day, I was able to retrieve my car and they helped fix remove the nut and replace my tire. Saving me hundreds and didn t even asked for money to do it. Now that s customer service! I really do appreciate that help.I highly recommend you use them. You in good hands, Great people!

  Voldie Djamba
3 months ago
Beware of this company; they re the bottom-feeders of towing services, charging exorbitant fees like the scum floating in life s cesspool. Reynolds towing is the mold in the forgotten corners of Champaign il. They cling to your wallet like dirt on the soles of existence, preying on unsuspecting victims. Spread the word about these human debris, the vermin of towing, and thank goodness I warned everyone in the parking lot to move there cars. Tow truck scum thought he was going to have a pay day

  Roger Henrichs
5 months ago
Very good experience! They had a compressor to pumps tire made sure I got to the tire shop. Very efficient and short wait time.

  Piper Martin
a month ago
Very responsible and professional! I was really pleased with the driver and the person with whom I spoke on the phone.

  Mary Malloch
6 months ago
Reynolds Towing was definitely a high point in the turmoil surrounding our recent accident. They arrived in a timely manner. The driver, Alex, was very knowledgeable and efficient. Both the receptionist and driver were very kind, understanding, and helpful. I would recommend them to friends and family, even strangers, if the opportunity arose.Service: Car towing

  Gray
6 months ago
Tech arrived timely and was friendly. He used a 4 way and the jack handle as an extension to remove the lug nuts. Then put them on with an impact wrench. I always screw them on by hand and tighten with a torque wrench. You could imagine my annoyance realizing he just impacted them on. No use of an impact torque bar either. Straight up impact and socket. They should have been torqued to 130.Service: Tire change

  J Thompson
7 months ago
This company is a piece of trash business capitalizing on college students on move in day before school starts and towing cars while residents are actively moving into apartments!!!!!! They claim they are giving breaks by ONLY charging people $75!!! Do not rent here as they do not tell you anything helpful for move in day and the elevator broken and they are probably in cahoots with the towing company taking your money!

  Alkemyst
5 months ago
Service was fast and affordable, and the tow truck driver was knowledgeable and friendly. They really came through for me when I needed them!Service: Car towingService: Car towing

  Norma Hamilton
5 months ago
I was very pleased with the towing the man was very pleasant and helpful to my daughter and will use Reynolds when needed againThank you so much for your servicesNorma JeanService: Car towingService: Car towing

  Karen Boudreau
a year ago
Had a nightmare afternoon with a blowout and then the spare donut went flat and came off the rim. We were a mile from Buckley on 57 with 12 rescue dogs on a transport.A fellow transporter drove from Kankakee to pick up all the dogs. We called a towing service from Urbana first it would be $404 to tow back to Champaign. I called Reynolds and spoke to Shannon who was so helpful and friendly and she told me it was only $250. Mike was the driver and was very friendly, professional, kept us updated, and was there within 30 minutes. A+++++

  Julio Velasco
6 months ago
They were great. They came to my car at a reasonable time, were very helpful, and made sure I was good to go before towing my car to Napleton. The dispatcher and driver were both nice as well

  david mendoza
5 months ago
Very responsive to our situation and professionally handled (towed Int Hook truck ); Driver/ Operator made the whole process effortless for us. Much Thanks -Adkisson Construction

  Katy Haynes
6 months ago
They did a great job was quick to get to us and had us on the phone with the driver until he got to where we were. Would definitely recommend and will definitely be using them again.Service: Car towingService: Car towing