Bill Smith Auto
4.7 (178)
3405 N Countryview Rd #200, Urbana, IL 61802
(800) 252-3005
billsmithauto.com
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Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Good
3 months ago
The guy that helped me I didn't get his name but he went out if his way to contact me and didn't forget about us little guys . He called told me tires were in and when I got there helped me load them and was very nice and professional. I will recommend anyone to come here very good prices and friendly. Great svc...
leslie Johnson
a year ago
They are amazing! I bought my car there a little over a year ago and it was by far the best car buying experience I have ever had! No pressure at all! My car had a head to toe warranty for a year. During this time it was driving a little off . They couldn t figure it out so I though I just needed an alignment. So by the time I bought new tires and an alignment, the warranty has already expired and I came to find out it needed a new rack and pinons. I of course was disappointed it was finally figured out after the warranty expired. So I made an appointment to have it fixed but ai thought I would ask them if they would cover it since there was signs of it acting up but they couldn t figure it out during the warranty. I figured the worst they would say is no but it was worth a shot. Not only did Bob cover it and had it fixed, he loaned me a vehicle to drive while it was being fixed. Zach is amazing to deal with! Dan the man as I call him was always so friendly and great with fixing my car and so honest! Bob is the best and truly cares about his customers! I will probably never buy another car from anywhere else! I am sold on being a customer for Life! Give them a shot!
Prestige Collision Corp
4 months ago
Great work, Zack was very attentive when helping me place a first time order. Will definitely use them again.
Ty King
8 months ago
Ordered a part from them and it ended up not working or fixing my problem. But they was good on the return and very helpful on solving my issue. Not the 1st time I've used their services before. I'd recommend them if you can use their services to fix a problem.
HVAB Team
a month ago
I have bought several products and the sales and service has been top notch everytime!
Dalton Smith
6 months ago
Great experience with my transmission and I'll be getting my back window tomorrow. Anything you need Zack markland is the man ext 125. Call him. I'll be back every time.
Michael Wasson
4 months ago
Zach Markland is the man he was very professional and timely, I would recommend him and Bill Smith Auto anytime!
Arreal Marie
8 months ago
service was amazing! Zac had a smile on his face and helped me with my new tire and got it for a decent price. he is awesome! definitely recommend going there.
Carlos Diego
4 months ago
I love Bill Smith at Urbana IllinoisSpecialy Zack he's very good and nice guy
Cindy Cottrell-Inman
5 months ago
Bruno was so easy and informative to work with in the purchase of an engine. I feel assured the process will go well from here to completion.
Rhonda Young
3 months ago
Great expedient & professional service! Will definitely be using them in the future. Thanks Zach!
Mr. Conservative
3 months ago
Zack was awsome helping me find my mirror because of an idiot that sideswiped me and broke my mirror
Riley Carter
3 months ago
Easy process to buy a car, and their warranty is great. Zach was very helpful
Heather Doney
7 months ago
I love how helpful Zack is he is the only one I ask to help me with tires they're always a great affordable price. 10/10 recommend bill smith's auto and ask Zack for help finding your car parts !
Jason Wappelhorst
a month ago
Top notch service and great pricing. Hit up Zack for all your needs.
CutzBy Queen
3 weeks ago
Thanks Zack! very calm and patient he took care me!
mike nerone
4 months ago
Great parts, best staff. fast shipping. Thanks Bill Smith Auto Parts and thank you Bruno.
Rachel Thompson
a month ago
Mark takes such great care of us here at Discount Collision!
Mackenzie Murphy
6 months ago
incredibly helpful they didn t have the headlight i needed for my car, but took the time to check online and give me recommendations on where to look. will definitely be back!
Madisyn Toscano
a year ago
This place really helped me out. I needed a new wheel and tire or I couldn t drive home for spring break. After Zack told me the wheel would have to be ordered in and could take till Monday, I asked if there was anything that could be done so that I could drive home. After some smart thinking and examining the rim, he was able to find a solution. I am incredibly thankful for this shop and Zack s help because now I can drive home for break!!!!
Denise Kelley
a year ago
Zach was amazing and kind. He installed a car part that I ordered and was quick and efficient. He saved me a lot of money in labor cost and I would definitely recommend going to him for any repairs or services required for your vehicle.
Eric Nieto
8 months ago
Amazing shop especially with Zack around from front desk he really helped me when I was in a pickle and was able to order my needed tire on my Tahoe quickly and the tire did not have any issues at all.
EXSA Automotive
4 months ago
Great parts store with fast shipping. I will consider it for future orders.
zac johnson
a year ago
Always a great experience doing business with Bill Smith auto.Zack really goes above and beyond for customers. It's truly refreshing to be helped by someone who cares about the work they are doing. Great customer service. Will definitely return in the future.
Ahmed Felemban
2 months ago
Good parts. Fast service. Big thanks to Zack!
Apryl Wasson
4 months ago
Zach Markland was Very helpful fast and efficient parts came fast service was impeccable
Robert Johnson
a year ago
I have been to bill smith several times for various things. Great friendly people! I have picked up good rims at an affordable price, a couple of used hub bearings and a rear differential . The rear differential is normally a very expensive part new but the used one was much cheaper ! Whenever there was something I needed to return(not often) they took it right back no questions asked. The parts I used were all good and affordable. Great place to go if you want to fix a car without spending a fortune on parts!
Marty P
2 months ago
The oil pan for my Audi S3 came in when they said it would come in! Thanks Bill Smith Auto!
Shannon Sweeney
2 months ago
Very friendly and helpful staff!CSR at Levanders body shop
Mark Maher
a year ago
I like to do business with these guys. Zack is a fantastic parts guy who will go above and beyond to help you get the right part in a fast and timely manner. Great experiences so far, good people. Keep up the excellent work people.