Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Craig Buntenbach
4 months ago
Always receive excellent service. Fair pricing and military discount. Last visit, took me out to car while it was on the lift and pointed out a few things that needed attention. But, they didn't pressure me that it needed fixed immediately. Actually recommend I take car to a specialist that is experienced in sports cars.
Floyd Cooper
a month ago
I drive a 2016 Subaru 3.6 Outback which holds 6.8 quarts of oil. I took my car to Meineke to have oil changed and they only put in 5 quarts of oil when I question the manager he said they had checked oil and they had put in the correct amount and had checked to make sure it was full of oil. I drove home and checked oil and there was very little showing on dipstick. I drove back to Meineke and the manager treated me like I was an idiot and finally I asked the mechanic that had performed the work how much oil had been put in my car and he stated 5 quarts. I demanded an apology from manager and after some conversation he apologized. I have never been treated so disrespectful and needless to say I will never do business with Meineke again and I regret that I can t give this place less than one star.
Cheryl Miller
3 weeks ago
I have been taking my 5 vehicles to Meineke for many years & been pleased with their work & when they gave me a quote that's what I paid. However since Tom left it has gone down hill. I recently took my 2003 Mercury Sable in for a transmission leak, they found the leak along with an oil leak. Cal the District Manager quoted me $1,000 when my husband picked it up they charged him 1,417. I immediately called up, I have been trying for a week to get the refund, Cal told me he has a lot going on & refunds are last its been 7 days and I had to take the car back for a transmission leak again. Cal called to say the car was done & he would issue a credit of $363 it should be $417 we argued about the math, we'll see if I get anything. The only thing I know for sure is I won't go back. UPDATE: On Tuesday March 26th when I picked up the car, Jim told me Cal issued the credit, as of March 30th no credit showing up .
Renee H
2 months ago
I called to find out how much it would be to have my car looked at considering it wasn t running correctly and some sort of burning smell Cal told me to bring it in and they would figure it out for me! It wasn t long before I received a call telling me what is wrong with it. He was very straight forward and professional I will be bringing it back in to have it fix within a month or so!!
rambeau raines
4 days ago
Needed new tires quick for a family vacation on a new car with factory defective tires Cal set us up with same day service on a new set of Goodyear all-weather tires-- thanks Cal --You have a new customer
Diane Barrett
3 months ago
Tom the owner really went the extra mile for me and coordinated battery replacement issues with OReilly where puurchased only 6 mos prior. Trunk batteries in Chrysler 300s are unique. I m most grateful as I have been ill from chemo. Blessings to Meineke and thanks Taylor who helped me too!
Shellie Lee
a month ago
I called while I was just a few minutes away and they were able to get me in for an oil change in no time at all. Very good price for oil change as well.
Kathleen Gravois
4 months ago
Meinecke Representatives were very helpful in finding out the issues with my vehicle. They had the piece in stock that I needed to repair my . Very nice and professional .
Nancy Douglas
5 months ago
I needed someone to take a look at my brakes and rotors because they were pulsing when I used the brakes. They replaced what needed to be replaced and the brakes are working properly now. Very good service! Very nice employees! Thanks guys!
Jason Peterson
5 months ago
Thank you for listening to my concerns, and quickly figuring out my fuel induction issue. Not only did Tom recommend the exact service (just a cleaning) required but also took the time to walk me through his troubleshooting process. He even identified a severe tire pitting issue i had missed and quickly sorted it out for me. Would definitely recommend Meinike in Troy, IL to anyone!Services: Auto engine tuning, Wheel alignment, Auto tire replacement, Oil change
Jack Radosevich
a week ago
Very good customer service! Got my car done very quick.Would recommend!!!
Christian Sanders
4 weeks ago
Professional, efficient service. Was able to take care of a broken wheel bearing in less than one hour and got me back on my way.
Robert Barrett
a month ago
Meineke in Troy IL Is by far the best place to get repairs made to your vehicle. If you need work done, go to Meineke in Troy!
Ken Barnhart
3 weeks ago
Over priced on tires 100% to 150% more than everywhere else I called. Positive review lol
Warren Smock
5 months ago
We were traveling back to Arizona when the check engine light came on. They diagnosed it as a misfire on cylinder three and proceeded to fix it at a cost of over $1000. Unfortunately, what time we got back to Arizona the check engine light came on again for the very same reason obviously they did not diagnose it correctly or did they fix it looks very expensive lesson.Services: Auto engine diagnostic, Engine repair
sharon patenaude
4 months ago
Great service, they came and picked me up and worked within my budget. Car is running great! Thank you!
Tracy Anderson
8 months ago
Had to have my car towed to an out of my area repair shop because I broke down on the interstate. My son-in-law suggested Meineke in Troy, IL, because a. that's where I was headed (where my kids live) and b. because he had used them before and was very happy with the service he had received. It was a great choice. I was worried I may have to wait a couple of days, but they repaired my car next day and I was back in business. Easy check in, easy follow up and review of services online and very nice service people at this actual Troy location. Did diagnostics, called for my ok, said it would be at most by end of day, but by midday I had my car back. I would recommend the Troy Illinois Meineke for any type of service!
Felixkat M
2 months ago
Tim is great and they do good work. I trust them w All my cars and my kid s cars.
Michaela Isenberg
a year ago
My family has used this Meineke store for years and we would not wish to go anywhere else. They ve managed several of our individual cars over the years/changes and even helped solve difficult problems with my previous car because of the efforts and research of their workers. Tom, Matt and the team are always friendly, honest, and willing to give whatever advice and instruction they have for the best interest of your car even if it means being honest about the best place to get services for your cars specific needs/lifetime even if it s not with them. Even though I have long left and moved away to a different state, I found myself feeling more calm/confident when my car began experiencing troubles when visiting my parents this weekend knowing it was in the hands of this team. I ll always feel grateful for their years of help for me and my family!
E Blaylock
9 months ago
Tom and the staff are top notch!! I loved how I called, explained what we wanted and he got us in the next day. He didn't try to sell us something we didn't need, just fixed what was wrong. We are absolutely satisfied and will be using them again if the need arises.
Ernest Walden
4 months ago
Prices beat the dealership...was able to get tires ordered, delivered, and installed within 24 hrs. Service is always great, we have been going to the Troy location for 12 years.Service: TiresService: Tires
David Shubert
2 months ago
Ralph did a fantastic job on my car. Would recommend this shop to anyone.
Lily Cain
9 months ago
Tom was extremely helpful in getting our car in at a moments notice to check out the weird noise our brakes were making! Both him and the other mechanic got the car up immediately to find the issue. Very lucky that we came across this shop!Services: Vehicle Inspection, Auto maintenanceServices: Vehicle Inspection, Auto maintenance
Jacquelyn Hammersmith
6 months ago
I called Meinecke to get an oil change and they were able to get me in within a hour. They provided great and friendly service.Service: Oil changeService: Oil change
Anonymous
8 months ago
I had asked them to replace the spark plugs. They called it a tune-up. I multiple times said I wanted to just replace the spark plugs. When I got the bill there was a $195 charge for Tune Electronic Ignition (MINOR), which I neither asked for nor approved. Also, the Electronic Ignition in the 2015 Nissan Altima is not a maintenance item; it is factory set for the life of the vehicle. So Meineke worked on a part that was not meant to be maintained! It appears they were looking for something to work on and to charge me.Services: Auto engine tuning, Tire rotations, Oil change
Judith Colyott
2 months ago
Great service. Got my car inn and out quickly!
Todd Shaw
a year ago
Jim and his crew are outstanding. They quickly got to work finding the solution to the truck s issues. They had to think outside the box to make this repair successful. I couldn't believe it when Jim called and said the work was completed. Also, the overall cost was very reasonable. Thank you, Meineke, of Troy, Illinois!Service: Auto body & trim repairService: Auto body & trim repair
Nebula Sky
7 months ago
I always have a good experience at this shop. Everyone is so friendly and knowledgeable. Most importantly, I never feel taken advantage or talked down to. Highly recommend!Services: Auto battery replacement, Steering & suspension replacement, Vehicle Inspection, Oil changeServices: Auto battery replacement, Steering & suspension replacement, Vehicle Inspection, Oil change
Robert Lewis
a year ago
Had a flat tire returning from vacation, stopped in and asked for help! Jim at the counter was outstanding in helping us, Tom took the car right in and found the problem, unfortunately a new one had to be ordered, Tom and Jim got right to work ordered the tire but it couldn t be delivered until the following morning. Jim was instrumental in helping us find lodging and telling us about the local restaurants. The entire experience was great. Thank you Jim and Tom!Service: Tires
La Wana
8 months ago
Excellent service with knowledgeable staff that explained everything thoroughly. They got me in for the repair immediately when I called. Very happy with the service and repair that I received.