Bettenhausen Chrysler Dodge Jeep RAM Service & Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessie Sosa
a month ago
Quick customer service, appointment for oil change was quick & knowledgeable of the products they offered.

  Craig Burns
6 months ago
The absolute best car buying experience I ve ever had. I was contacted by the sales manager David within seconds of my online inquiry and setup a time to come in. Upon arrival I was able to work with my salesperson Ryan S. through the entire buying process, including the trade-in evaluation process. We were in and out of the dealership within 90 minutes with our new car at the price I wanted coming in. What a refreshing experience. Thank you!

  Violet Ciciora
4 months ago
Car buying experience great but servicing the vehicle horrible. 3 weeks & still do not have my vehicle back that I bought brand new 10/17/23.

  Katie Sherrill
a year ago
This is the worst time to buy a car but we didn't have a choice. I'm so glad we went here. They were so patient with us as we did our research and asked questions. This didn't mark up the price with thousands of dollars of dealer mark ups. My husband finally has the truck he has always wanted.

  Jason Wiersma
7 months ago
If you want the most painful service experience choose this place. Say one thing and do another. Had truck in for repairs never started repairs, ordered wrong parts. Service rider said one thing and did another.Sit there for 5 minutes in service and listen to all complaints. Don t buy a car if they can t service. Worst experience ever.Service: General repairs & maintenance

  Patricia Robinson
6 months ago
My son was referred to Bettenhausen. He purchased a vehicle from them. The referral was supposed to get a $100 referral fee. Three months later they still don t have it. I don t recommend this dealership since they don t honor their policy.

  Paul Siano
8 months ago
Always absolutely spectacular! One of the best dealers around ! Service department is spectacular sales is remarkable! I

  Roselle Johnson
6 months ago
They take care of business but too expensive for simple things

  Michael Shenberger
10 months ago
Had routine service done today. Service technician Jackie is the best and fair with ya. Not trying to sell you what you don't needServices: Auto engine diagnostic, Vehicle Inspection, Auto maintenanceServices: Auto engine diagnostic, Vehicle Inspection, Auto maintenance

  Salon David Anthony Inc.
9 months ago
Booking online is really simple and easy. It s a very convenient way. We are liking this so far.

  BigG
3 years ago
Everyone has been very efficient, friendly, and professional. Easy to get appointment. However last two visits didn't have parts needed in stock and resulted in multiple trips each time.

  rasheedah nicholson
a year ago
They will help you build a car !!!! They were very helpful to myself and hubby!!!! Thank you, SalesWoman!!! You are the best!!! Will be back in three year's for our next vehicle

  Tracy Liang
2 years ago
Came here twice with my boyfriend to get the car fixed. Everything was covered under the insurance. We first went here a few months back to replace an engine. It took about 2-3 months for us to get the car back. We also asked for a seatbelt fix, which they said they were able to do, but they never did. They told us last minute that they had to order the seatbelt part and would give us a call when it came in. Never called.Now recently, we came back again for an AC fix and seat belt fix. They said they could fix the seatbelt. We got the car within a few days (thankfully) but turns out they did nothing with the seatbelt. My boyfriend had to call them again and they said they had to order the part again and would a give a call.Overall, we re forced to go here because there is warranty under the car. But if I had a choice, I would go somewhere else.

  Russ S
3 years ago
I went to get some parts for my van. They were great in assuring I got all the parts I needed. And actually, their parts for my engine repair were cheaper than all the auto parts stores in the area. It is worth checking their prices before going elsewhere.

  Mary Jo Cronin
2 years ago
Would not take my car anywhere else. Easy to get an appointment. Talk to you about what car needs. Always friendly

  Hugo Hernandez
2 years ago
Shout out to Amy. She went above and beyond. They are lucky to have her working there. Had a great experience.

  Joy McCoy
2 years ago
Customer service could be a little more hasten considering there were 5 people at the desk and it took me 10 minutes to be called with no one in line but other than that good service everytime!

  Armando Colunga
a year ago
Great service fast, staff accommodating and knowledgeable 1st class operation.

  Curtis DjBigShot! Banksjr
4 months ago
This a big Dealership wow!

  Yataz C.Shannon
2 years ago
Top 1 or 2 service departments I've ever experienced.I was there 2wice

  HAVE A GOOD DAY
4 weeks ago
Never respond to applications

  Carolyn Gallo-Hellman
2 years ago
Jake is a terrific employee!!(94th Ave) He cares about the customer & listens to ALL their issues. THANKS JAKE!!

  Debbie Lindley
2 years ago
Fastest oil change and tire rotation I ever had. Washed my car.

  Charlotte Hampton
5 months ago
Friendly customer service

  Steve T
10 months ago
Good service and great staff.

  James Cunningham
2 years ago
Fair solid deal not too much time to strike a deal and get out with a lot of the day left.

  Albert M Krueger Jr
9 months ago
Great dealership, very updated

  Chris Perry
2 years ago
Two and half hours wait for oil change so I didn't wait

  Robert Garcia
2 years ago
Great service and polite friendly staff.

  irmantas satas
6 months ago
Good service!