Think Driven, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pam Stubinger
4 months ago
Very nice people to work with. Trans cooler hoses leaking and had to be replaced. Turned out they had to remove grill and front bumper parts to get to lines. I felt sorry that this involved so much work but the shop did it right at half the cost of a quote that my daughter got from another shop and completed job in one third the time. These guys are great and will see my other 4 cars for service. I have changed shops for all my work from now on.

  Sarah Lane
a year ago
Oh my gosh I am just thrilled! Sean figured out what was wrong with my boyfriend s jeep when several people could not. Because of Sean I was able to surprise my boyfriend when I pulled in the driveway with his jeep that hasn t run in 6 months. The look on his face was priceless! The customer service was so good and the price was very fair. Sean seemed honestly happy that I was so happy. Highly recommend.Service: General repairs & maintenance

  Brent Genseke
5 months ago
The team at Think Driven do a great job and I completely trust them. My vehicle has 232,000 miles and my goal is 350,000. They are reasonably priced and honest.Services: General repairs & maintenance, Engine repair, BrakesServices: General repairs & maintenance, Engine repair, Brakes

  Krisi Marie
6 years ago
If you're looking for an HONEST auto repair shop... Sean is #1 in the area. He has the best oil change price around! He'll give it to you straight & he has integrity in what he does. Think Driven is very involved with the community too. Beautiful shop, super clean... & the bathroom is even spotless. :) I won't go anywhere else!

  Alexander Kelsh
5 months ago
Took my vehicle in for an engine rattle. They were not able to find any issues or replicate the sound. No charge whatsoever, super nice of them. They invited me back to look at my car as well. Great service!

  Ben Roettger
a year ago
I don't really write reviews... but Think Driven definitely deserves this one. Hands down, best auto shop I've ever dealt with. I've taken a couple vehicles there over the years and I've always had a positive experience. Sean and his team are knowledgeable, helpful, and honest. You can tell their business model is to take pride in their work and provide good customer service. Without going into too much detail, Sean and Dan have been extremely helpful to me over the past few days in trying to resolve some work done elsewhere... never making that mistake again- I'll be bringing my vehicles here exclusively in the future. I cannot stress how far above and beyond they went. Thanks again. You guys deserve all the praise you get.Services: Auto battery replacement, General repairs & maintenance, Vehicle Inspection, Auto windshield replacement, Auto maintenance, Battery

  The [R!� !]
a month ago
Guys and Gal are amazing friendly and very fairly priced thank you guys

  Phil Perez
9 months ago
Got 3 pieces of debris in a tire from the heavy construction around town. They took me right in and fixed it on the spot. Great place. You can really tell how proud they are if their work and their place.

  Jack Carty
11 months ago
These guys do a great job.and they let you know if anything else looks like it may be a problem down the line. They are our go to mechanics.great customer service. Thanks to Sean and his guys much appreciated.

  Leslie Lines
3 years ago
Sean is the man! HONEST, friendly, and all around great dude. All the employees are kind and well educated in their field. Hands down best auto shop I've ever been to! The prices are fair, and I know I can trust them with my car and not rip me off. They are always so accommodating, and having my car worked on is a pleasure and not a torture. I know I am in good hands when my car enters Think Driven. Thanks Sean for running a great business!! I wish more were like you!!!

  Sean
3 years ago
Sean and his crew do phenomenal work! I personally use them for full maintenance and installation of aftermarket parts for my jeep. If anything looks out of the ordinary his team is there to let me know. I have never been dissatisfied! They are professional and know what they are doing. You can expect fair prices and expert craftsmanship from Think Driven!!

  Robyn Hansen
7 years ago
First time customer here.Great service!!! I called this morning looking to schedule brake service and an oil change. Sean got my car in within the hour AND picked it up from my work. He called to let me know what it needed and what it would cost, and then again when it was ready. When I left work, my car was back in the same spot I parked in this morning, and I could not be happier!! I DREAD having to take my car in for maintenance. Think Driven made it beyond easy! Their service is very much appreciated. It saved me time, and that is important to me.The brakes feel good, my car is running better again, i didn't have to spend any of my time to get it done, and it was a very reasonable price to boot. He didn't try to sell me on anything additional, like most repair shops do.Thank you for making this the best car repair experience I've ever had. I will be back, and I will recommend them to everyone in the area.

  Christopher Brimmer
3 years ago
Sean and his team have been taking care of my Chevy Volt and my fiancee's Subaru Legacy for 3 years.They have always been able to fit us into their schedules, their prices are reasonable and they have helped me price check emergency upgrades when I've been in a bind and needed to make sure I wasn't being taken for a ride when not in the area.They're work is exemplary for sure and I can't recommend them enough!

  Michael Nightingale
7 years ago
Awesome experience! Sean is an honest hard working guy! He gave me the best quote in town, and really took care of my f-150. No need to look any further then Think Driven! Don't get fooled, he's a one stop shop! Thanks again.

  bernard hackler
a year ago
This is the best auto repair shop I have found. The owner is a great guy and the mechanics are top notch. They do a great inspection and our straight up on pricing and parts. Would recommend this place to everyone

  Marcus Andreopoulos
5 years ago
Really trust Sean and his team. Have been taking my car(s) to him for many years and have never felt like I needed to question anything he's told me or done. It's hard to find someone who does honest, quality work nowadays but they really deliver on that. Highly recommended!

  Doug Sanders
7 years ago
Great customer service. The best service shop I've ever been to. The owner will give you a great overall assessment of the car. Let you know what you need done immediately, what you need to watch for, and prioritize things for those on a budget. A ridiculously clean bathroom, you can tell the owner takes pride in his shop.

  Ryan Kennedy
3 years ago
I've used Think Driven for all my auto repairs for about the last 5 years. (Tie rods, ignition coils, thermostat, belt replacement, starter replacement, etc) Always honest, never makes repairs that aren't necessary. I've actually been advised to hold off and weigh cost/benefit for repairs (for intermittent issue) that were not needed on an 11 year old vehicle. I had a car towed from Wheeling to TD. The repair was covered by manufacturer warranty extended after car was almost at 100k miles. Sean discovered that and my repair was sent to Toyota to take care of. When he got the car back, it wasn't up to snuff, so he finished the job and billed Toyota. I've also used Sean to handle extended warranty work after becoming frustrated with the dealer. He works with extended warranties and the process is seamless. I trust Sean, for me that will always keep me coming back here. There's a lot of repair shops that are passed going to Sycamore. I have no desire to try any of them.Service: General repairs & maintenance

  jake peterman
10 months ago
Says open till 1pm on Saturday. Show up at 9:30am and they are closed.

  Lisa Bowen
7 years ago
Amazing service! After having some not-so-great service at a couple other shops, Sean was able to diagnose and fix the problem for my old car! Really happy with everything he was able to do for me, which I believe to be above and beyond any other repair shop I've been to. I definitely plan on heading back for all my car-related needs!

  Jake Milosch
a year ago
My car wouldn't shift properly, and they quoted me for 1.8k to replace the clutch. Brought it somewhere else and its fixed for $300 without replacing the clutch. Replacing the clutch wouldn't have even solved the issue. I wouldn't recommend coming here.Edit as a response: I brought my car in and it couldn't shift into first, third, or fifth. You said I needed to replace my clutch, and that it would cost roughly 1.8k, but you never gave me an exact quote. The place I brought it to fixed it immediately. It just seems like you missed it, and honestly it happens, but don't double down on it.Service: General repairs & maintenance

  Katherine Zuidema
11 months ago
Great service, organized, friendly and used brand name parts on my car (asking me first). I would definitely use them again.Services: Exhaust, General repairs & maintenance, Oil changeServices: Exhaust, General repairs & maintenance, Oil change

  D. H.
3 years ago
First time using Sean as a mechanic from reviews. I wrenched for many years so it is hard to pull the wool over my eyes. I needed exhaust work called Think Driven and we disgust what I needed and the work was completed in a timely fashion as discussed. And within the estimated cost. We will being going back for our family car needs.Service: Exhaust

  Arin Whitmore
4 years ago
I absolutely love Sean! I got an oil change for a very reasonable price. He and his crew are honest, reliable and hard working men, will definitely return for my next oil change.

  Albert The Great
2 years ago
I needed weather tech mats for my elderly mom. Think driven was so nice they had them delivered to my house for her! That was really amazing! A definite 1 stop shop! Thank you Think Driven!Service: General repairs & maintenanceService: General repairs & maintenance

  Michael King
7 years ago
After growing up being spoiled by a father in the business, I always had trouble finding a mechanic that I could trust -- until I met Sean. He is honest, knowledgeable, hardworking and personable. I trust him with both my hot rod and my daily driver, and you should too. I can't recommend him enough.

  Brent Nicklas
3 years ago
It's difficult to find and get into. The path to get in and the garage door is a tight fit. Sometimes I've even had to back up so that another car can leave before I get in. This isn't an ideal building for a garage. The staff are quick and attentive, but a bit cold in demeanor. I'm sure they mean well, but I didn't exactly feel welcome either.

  Mark Noland
4 years ago
Excellent service! Take their time to actually find the underlining issue and the best parts to fit your budget. Not just a rush to get WO out the door. Glad I found them. My new personal mechanic. Highly recommended!

  Jordan S
3 years ago
I wanted to add some text to my review since they gave me a reply! ThinkDriven is my go-to place when I have any questions at all about my car. Their service is fast, professional, friendly, and much more. I'll be going here for as long as I can!

  Robert Harris
a year ago
My first time at Think Driven and I'll be back. Enjoyed meeting Sean and some of his staff. Most importantly I trust them with my vehicles.Services: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change