O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Angel Jamieson
3 months ago
Had battery issues and went in totally lost. The manager, I think his name was Chris was fantastic. He explained everything, didnt try to oversell and helped me way above and beyond. This will be my go to auto store

  Michael Knight
10 months ago
I absolutely refuse to give this company my patronage. The Sycamore branch has lost out on thousands of dollars purely because they choose to block the parking lot. Hope its worth it gentlemen!

  Aleena Ferrante
8 months ago
5/5 star review for my experience on 8/11. My car was jumped 2 times this day before I decided to go get my battery checked at O reilly s in sycamore. I was greeted by ALexander and he made such a huge impact on my day and my car. He tested my battery, which was good, but noticed the battery terminal connector was loose and some other part was upside down. So Alexander made the proper adjustments and tightened the terminal connector and my car has been running smoothly. That day was my moms birthday which allowed me to continue my plans with Her and saved my hours at a repair shop. Alexander deserves a raise :) Thank you again!

  paul
a year ago
Went there to buy painting/sanding supplies for a project recently. They have some products for sanding, but not a lot in the finer grits (5000 and up). I realize they do not specialize in custom finishes. The staff was helpful and was able to supply the 2K two part gloss coat.

  erica VEGA
8 months ago
Thanks Chris! He helped me with my car, saved me some money and gave me tips to extend my car's lifetime. Appreciate all your help and taking the time to educate me.

  Mart�n Rodriguez
2 years ago
Came in here about a week or so ago for some parts to get my car running. They didn t have them in stock sadly but the lady working the counter I believe her name was hope (sorry I don t have a great memory) went above and beyond any auto parts employee I ve ever dealt with. She made some calls the other stores and was able to find me the parts IN STOCK at another oreillys. 4 stars just because the simple parts weren t in stock but 5 stars for her helping me any way she could. Will definitely be back for any parts needed.

  JeepsterCringle
10 months ago
Best knowledgeable staff in town their stock is incredible and if they don't have it they usually can find it or point me in the direction to get it always professional when I'm in there

  Jeremy Hammond
5 months ago
Keep being an a--. cutting people off blocking the parking lot. I'm done with this store .

  Joshua Alexander
a year ago
Worst customer service ever. Most of the sales people aren t qualified to sell wiper blades. It s so bad I go online and get the exact part number before I even call. Front parts counter needs to be coached on how to use the commercial account system by me who has never worked at oriellys I just frequent the stores so often as a traveling mechanic that I know how it works. I sent someone in to pickup my parts that I already gave a po# for and was supposed to be ready to go. First they didn t know anything about it, then they put my name in the po# box instead of the number I already gave them . Now I get to call accounting and spend 30 minutes on the phone straightening this out. Chris the commercial was too busy chatting up all the other employees to even respond to have a good day . These guys are the special Olympics b team I gave 2 stars only because oriellys sells decent parts, Keeps a good inventory and if they dont have it, they can usually get it in a few hours.

  Peter D
3 weeks ago
Always friendly and helpful

  Tim Berres
8 months ago
Great staff. Took care of my online purchase return no questions.

  Nique The Unfiltered Truth
10 months ago
I had to purchase a gas cap. Never realized how expensive they could be. Wal-Mart no longer carry them. Paid $11 for a basic gas cap!

  815 fishing
3 years ago
Terrible experience. First and last time I will ever shop here. Get told one price, drive home and get the money, come back and get told that the rotors aren't in stock and it's going to be $42 extra on top of the $258 I'm already spending to ship the rotors from lakeville... Not today, not ever. Total BS. Went to advance instead, same rotors, pads, hardware and wheel bearing block for $20 cheaper and guess what... IN STOCK.

  Christopher Sorelle
a year ago
Alex and Chris provided excellent customer service. Very patient and helpful. Thanks again!

  Lued Cccc
a year ago
the worst service in all auto parts in the area, o'reilly auto parts has very good quality parts but the problem is the staff the guys serve in a very bad way their behavior will make me better buy more auto parts elsewhere

  Dan McIntyre
2 years ago
What does O'Reilly have that no other automotive parts outlet store doesn't have? Nothing. Prices are the same, and the carry just about the same stuff the other stores have. I like the location, and it's a clean store.

  Daniel speier
4 years ago
New store, train and/or mentor your new employees better. I shouldn't have to wait 20 minutes until an experienced employee is freed up to bail out the new guy helping me whose's lost in the sauce.

  Brandon Capalad
a year ago
Alex, Rick, Ian, and Mal are always saving me and helping me out as much as they can great team here

  Mary Bogacki
8 months ago
Best customer service, highly knowledgeable and very friendly

  Miguel Espinoza
4 years ago
These guys know what's up. Older gentleman knows how to interact with customers and the younger guys are knowledgeable. Everyone there WANTS to help you. I had an issue with my car and they all jumped in the conversation to debate on the best solution. Needless to say, they saved headaches and I've learned a good amount from them. I've gone to Autozone and Advance Autoparts. They are garbage compared to these guys. QUALITY SERVICE 10/10.

  Terrence Mullen
3 years ago
Knowledgable and friendly staff. I am always more comfortable going into an O Reillys over some of the other places in town knowing that they are problem solvers. The Sycamore location is one of the best.

  Teresa Spoon
11 months ago
There two young men working the counter, neither were very knowledgeable or helpful.

  Scott Corlett
3 years ago
Employees are always super friendly and helpful but for some reason the never have the parts I need in-stock. Still better than Autozone though.

  Jim Jones
a year ago
Very helpful. I need a special battery and they went the extra mile. 3 others failed. I recommend them.

  James
a year ago
I don't expect to much from the ones behind the counter, or to know everything, it seems most parts stores have run out of employees that know the industry

  Jeffrey Voigt
a month ago
Guys always helpful

  Casie Carlson
a year ago
Tim and the guys are great! Extremely helpful, they truly go over and beyond for their customers.

  Per Kruse
4 years ago
Everything I needed was in stock. My online order was ready fairly fast and correct. The employee I dealt with was helpful and friendly.

  Brent ODaniell
4 years ago
These guys are sharp, and friendly. They have helped me on many occasions. Friendly knowledgeable staff. Give them a try!

  Daniel Hines
a year ago
Better service than other auto part stores.