Kunes Honda of Sycamore Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kara VanDeVoord
5 months ago
My daughter bought her first car tonight! Travis and Michael were amazing!! They made us feel very comfortable and the process was easy! I would definitely recommend Kunes Honda of Sycamore for your next vehicle purchase! We will definitely be back!

  RAPTOR ___o_O
2 months ago
Juan Guzman is one of my favorite people there! He s very friendly and always explains to me what is needed on my car now vs. what is needed later.Even when it s busy, he still manages to take care of everyone in an effective manner. I recommend asking for this gentleman every time. Juan is very committed to his job and looks out for all customers.One of the best experiences I ve had in any dealership. Juan is a ray of sunshine. Kunes is very lucky to have Juan on their team. As great as he is, I can only assume he s a very reliable asset to the company. I can only hope that Kunes will do everything they can to keep him there so every customer can have the same experience I have had with Juan. Absolutely superb.

  Roger Wollenzien
3 weeks ago
I took my car to Kunes for it's first service, oil change and tire rotation. Upon inspection they found a small oil leak which was also repaired. All service costs were covered by Honda. Everyone at the dealer was very nice. The customer waiting area is also nice. I will be returning for any future service.

  Kevin Moore
2 weeks ago
Excellent response and quick turnaround servicing my vehicle. Very professional and friendly. Great space to work or relax while you wait. Customer service of this level is rare these days. Highly recommended

  Jennifer Cross
a month ago
John in the Honda service department provided superb customer service. Will definitely continue to have our Honda's services at this dealership. They really cared about our safety and provided us with transportation while our vehicles were being worked on.

  Cindy Berg
a month ago
I was pleasantly surprised to have a good experience at the service department at Kunes Honda of Sycamore. Usually at the other facilities, this was not the case. They explained what they were going to do and actually did it all in a timely manner while I watched TV and relaxed.

  Charles Fox
2 months ago
The service representatives are very professional and knowledgeable. They'll even try to save a few dollars off your maintenance bill. The service representatives are on point. They care about the customer and the quality of work provided.Thank you

  Dianne Grant
4 months ago
I bought a 2024 Honda Accord from Teresa and I have to say it was by far the easiest car purchase I have ever made. She was knowledgeable, honest and very easy to work with. She matched a competitor's price and made sure we got a good value for our trade in. I can't say enough good things about Teresa and Kunes Honda of Sycamore.

  Caroline Quinlan
6 months ago
The service manager I worked with, John Guzman, was excellent. He took the time to explain everything very well, and patiently answered my questions. I trust the Honda mechanics. And also trust that they do the work that is needed keeping my car in good condition, but do not "invent" things that need to be done. It's important to me that I have a reliable car, and with Kunes I do!Services: Auto brake repair, Tire rotations, Vehicle Inspection, Oil change

  Christine Tremayne
4 months ago
As always, fantastic service from Matt and his crew. I'm budgeting for a tune-up then alignment then the big one, trunk handle repair. Thank you, Matt for putting up with this old lady and making her old car run like new. Kunes is lucky to have you.

  Brandon Zinga
5 months ago
I had a great experience at Kunes Honda buying my 2024 Honda Accord Ex. Alexis is very knowledgeable and helpful when going to look at the car the first time. Francis and Will Smith worked with me when I purchased the car and were positive and flexible with me. Definitely recommend anyone to buy a car from Kunes Auto Group Sycamore

  Lindsay Jones- Roncone
5 months ago
My advisor Matt was very knowledgeable and understanding of all my concerns. The issue was taken care of in a timely manner with Matt updating me the whole time. I will never bring my vehicle anywhere else.

  LivEissa Guzm�n
5 months ago
Kunes is the best place to go when looking for your next vehicle and/or for your services! They provide excellent customer service! John Guzman is very knowledgeable and makes your visit pleasant. Thanks again!!

  alex snyder
6 months ago
Got an oil. They jupmed the price $30 to offer free roadside assistance and towing. Of course found an issue with the vehicle from a service (Kunes Honda of Sycamore is the only ones who have ever serviced this car. Bought new from them), they have no idea how it happened... right.Every time I visit the service department, their buisness practices get shadier.Service: Oil change

  Dave Chapman
6 months ago
Charley was very professional and made me feel very comfortable as he explained all the options. I didn't buy a car that day but I won't hesitate to visit again. He was also thoughtful after my visit so ask for him if you need a car.

  Robert McNamara
6 months ago
Any time I need a part for my 2017 Honda Civic, Brenden and the parts department at Kunes Honda of Sycamore always exceeds my expectation in customer service and support. During one of my many visits, I was looking for a converter stay for my car. All of the shops I visited previously said out of stock, but when I visited Kunes Honda of Sycamore, Brenden ordered one for me from their warehouse and said it may take a few days to arrive. By the next day the part was ready for pickup, and the price matched the quote from the earlier visit. I'm happy that Kunes Honda is part of the Sycamore community!

  Alyssa Behmer
7 months ago
5 star service department! We took it in for what we thought was needing new brakes on our Odyssey and it just wasn t driving as well as it used to. They were truthful to tell us that we didn t need new brakes but that the rotors just needed to be resurfaced. They took their time and were thorough in their inspection. They found issues that other places failed to notice. It was in the shop a day longer than we expected but they called us multiple times to update us and keep us informed. They got it running like new again! They just gained a new loyal customer!

  Stephen Sandin
6 months ago
I have used Kunes Honda Service twice so far. I am totally impressed with with the professionalism and the quality of the work. I will continue to bring my vehicle for all my service and repair needs.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wiper blade installation, Oil changeServices: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wiper blade installation, Oil change

  JAMES MATTHEWS
4 months ago
Had oil and rotations done on my father's car and my car. The service team was kind and efficient. A job well done!

  Seth Hanson
2 months ago
John was super helpful and made sure my car was serviced correctly. Everything was done great and for an amazing price.

  John Bertrand Sr.
2 months ago
Always a good experience with the service writers, they are pleasant and knowledgeable.Vehicle is delivered on time.

  Deb Mccarthy-Pluskota
a year ago
We purchased a car for mySon with Mike Stefanik. Honest, helpful and no bs. Really appreciated the time and pressure less service we received. I would definitely recommend Mike for your next purchase.

  V P
5 months ago
They did a great job, we appreciated their personableness and professionalism. We will definitely continue taking our business to them.

  William Townsell
a year ago
About three weeks ago, we drove from Chicago to a church summer camp in Polo, Illinois. Friday night, our car would not start. We tried to jump it with no success. We had our insurance company tow our 2016 Honda Odyssey to the nearest dealership. Upon arrival, we were given an honest and thorough estimate of what would it take to fix the car. Meanwhile, we were given a 2023 Mercedes as a loaner!!! Once the car was fixed, we were ecstatic. God bless you all.

  Angela Reyes
9 months ago
Friendly people, and their knowledge of their job performed was excellent and they worked on my car even though I didn t have an appointment.

  Ron Tyrrell
4 months ago
Awesome service department. Very knowledgeable, helpful and friendly!!!!

  TheCheyHAM
9 months ago
Kunes has great customer service. They took care of me and of course my car.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  T P
a month ago
Matt is Best service advisor in town

  Michael Roels
a month ago
Quick and efficient.Nice waiting room.

  Andrea Krueger
8 months ago
Whatever I may need done I can depend on Kunes Honda to do a great job. I trust mhm.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change